Customer Service Jobs in New York City, NY

1,374,106 open positions · Updated daily

Looking for Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the New York City, NY area.

Pastry Sous Chef

Company: DO & CO

Location: Queens, NY

Posted Jun 06, 2025

Bachelor’s degree in Culinary Arts or related field preferred; certificate in culinary arts, pastry-making, baking is a plus.

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hospital part time health system

Community Otolaryngologist (ENT) – Wentworth-Douglass Hospital

Company: Mass General Brigham

Location: Somersworth, New Hampshire

Posted Jun 08, 2025

View Details Apply on healthecareers.com
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Neurologist Multiple Sclerosis Specialist, Dover, NH

Company: Mass General Brigham

Location: Dover, New Hampshire

Posted Jun 08, 2025

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Marketing Specialist - Mandarin Speaking

Company: Fantuan

Location: Flushing, NY

Posted Jun 06, 2025

Provide independent analysis on the influence/result of marketing campaigns and strategies. Bachelor’s Degree (or above) in Marketing, Communication, Journalism…

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clinic hospital full time

Physician - Radiation Oncology - Full Time - Jefferson City, MO

Company: SSM Health

Location: Jefferson City, Missouri

Posted Jun 08, 2025

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hospital fellowship full time

Medical Oncology Clinical Research Fellow - Te Puriri o Te Ora Cancer and Blood Service

Company: Health New Zealand

Location: New Zealand

Posted Jun 08, 2025

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part time full time contract

Travel LPN / LVN - Home Health - $1,335 per week - Urgently Hiring

Company: Supplemental Health Care

Location: North Tonawanda, New York

Posted Jun 08, 2025

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Surgical Oncologist Opportunity at RWJBarnabas Health

Company: RWJBarnabas Health

Location: Jersey City, New Jersey

Posted Jun 08, 2025

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health system full time be or bc

Family Medicine Physician, Primary Care at Union

Company: Atlantic Health System

Location: Union, New Jersey

Posted Jun 08, 2025

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travel

Travel Ultrasound Technologist - $2,390 per week

Company: TotalMed Allied

Location: Niagara Falls, New York

Posted Jun 08, 2025

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Family Medicine Opportunity

Company: Trinity Health

Location: Baker City, Oregon

Posted Jun 08, 2025

View Details Apply on healthecareers.com

Electrical Project Manager

Company: Shelby Electrical

Location: Brooklyn, NY

Posted Jun 06, 2025

Familiarity with electrical design, codes, and regulations (e.g., NEC, IEC). Bachelor's degree in Electrical Engineering, Construction Management, or a related…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages

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