Customer Service Jobs in New York City, NY

1,374,106 open positions · Updated daily

Looking for Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the New York City, NY area.

Tax Manager - Insurance Tax

Company: Deloitte

Location: New York, NY

Posted May 21, 2025

Bachelor's degree in accounting, finance, or related field. Consulting with other service lines and peers to address tax issues and meet organizational…

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Senior HVAC Technician

Company: The Metro Group, Inc.

Location: Long Island City, NY

Posted May 22, 2025

This role leads crews in repairs, modifications, and installations of various components of HVAC systems as well as independently completing troubleshooting and…

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Pharmacist

Company: Northwell Health

Location: New York, NY

Posted May 21, 2025

Current license and registration to practice as a pharmacist in New York State, required. Contributes to the advancement of the profession and of the department…

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Client Care Representative - The Landmark, NYC

Company: Tiffany & Co.

Location: New York, NY

Posted May 21, 2025

You will play a key role in supporting the full client service journey, including welcoming clients, managing repairs, solving problems, and maintaining…

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full time academic be or bc

OBGYN - Reproductive, Endocrine, and Infertility

Company: University of Iowa

Location: Iowa City, Iowa

Posted May 19, 2025

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employee assistance program paid time off tuition reimbursement

Part Time Patient Service Technician I/II-Laboratory Services

Company: Kelsey Seybold Clinic

Location: League City, Texas

Posted May 19, 2025

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dental insurance employee discount loan forgiveness

Physician-Psychiatry: Adult

Company: Banner Health

Location: Sun City West, Arizona

Posted May 19, 2025

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private practice full time part time

Oral Surgeon

Company: Nuvia Dental Implant Center

Location: New Orleans, Louisiana

Posted May 19, 2025

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health system h1b malpractice insurance

50K Sign On Bonus & Educational Loan Incentive for Outpatient IM Primary Care Near Canadian Border!

Company: UPMC Northwest PA and NY

Location: Jamestown, New York

Posted May 19, 2025

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Overnight Fireguard (FO1 Required)

Company: Custom Protection Services of NY LLC

Location: New York, NY

Posted May 20, 2025

Remain in compliance with local, state, and federal regulations. Custom Protective Services is seeking Security Officers *with an F-01 certification *to staff…

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sign-on bonus relocation assistance health system

Associate Medical Director-Hospitalist Service

Company: WellSpan Health

Location: York, Pennsylvania

Posted May 19, 2025

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health system full time research

Chief of Gastroenterology

Company: Northwell Health Physician Partners

Location: Westchester, NY

Posted May 19, 2025

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Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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