Customer Service Jobs in New York City, NY

1,374,106 open positions · Updated daily

Looking for Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the New York City, NY area.

Project Manager II

Company: 1199SEIU Family of Funds

Location: New York, NY

Posted May 15, 2025

Develop and maintain detailed project plans, coordinate project resources, track milestones and deliverables, provide scope management and change control,…

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Customer Service Representative - Bilingual Spanish

Company: Continuum Global Solutions

Location: Brooklyn, NY

Posted May 15, 2025

We are hiring *Spanish Bilingual Customer Service Representatives* for our office in Brooklyn, New York who will support incoming calls from New York City…

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full time

Physician Assistant - Urology

Company: CHRISTUS Health

Location: Santa Fe, New Mexico

Posted May 16, 2025

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Senior Tax Advisor

Company: Bell and Company CPAs PC

Location: New York, NY

Posted May 16, 2025

Conduct research of federal, state and international tax issues. CPA certification is a plus (not required). Respond to Federal, State and local tax notices and…

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Lead Software Engineer, DevOps

Company: Capital One

Location: New York, NY

Posted May 15, 2025

Utilize programming languages like Java, Python, SQL, Ruby and Go, Container Orchestration services including Docker and Kubernetes, CM tools including Ansible…

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Machinist

Company: DEPT OF ENVIRONMENT PROTECTION

Location: New York, NY

Posted May 15, 2025

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs.

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Machinist's Helper

Company: DEPT OF ENVIRONMENT PROTECTION

Location: New York, NY

Posted May 15, 2025

In addition to field work, the Machinist’s Helpers will assist machinists in the machine shop to make parts needed for Infrastructure repairs.

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Large Tonnage Chiller Technician - 3 years centrifugal chiller experience required

Company: Dalkia US Chiller Services NY

Location: New York, NY

Posted May 16, 2025

The ideal candidate will have mechanical knowledge and experience in field service, particularly with large Tonnage, water-cooled centrifugal chillers,…

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full time hospital

LPN Med Care Manager

Company: Sunrise Senior Living

Location: Paramus, New Jersey

Posted May 16, 2025

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tuition reimbursement hospital residency

Clinical Pharmacist - Oklahoma City Hospital - FT

Company: Mercy

Location: Oklahoma City, Oklahoma

Posted May 16, 2025

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fellowship be or bc academic

Academic Generalist Fellowship, Clinical Instructor, OBGYN

Company: Stony Brook University SUNY

Location: Stony Brook, New York

Posted May 16, 2025

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sign-on bonus full time new grad

Nurse Practitioner, Urgent Care

Company: MaineHealth

Location: North Conway, New Hampshire

Posted May 16, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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