Customer Service Jobs in New York City, NY

1,374,106 open positions · Updated daily

Looking for Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the New York City, NY area.

Senior Software Development Engineer - Rails ART19 - Shaping the Future of Podcast Technology

Company: Amazon.com Services LLC

Location: Culver City, CA

Posted May 14, 2025

5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience.

View Details Apply on SimplyHired

Patient Care Manager Registered Nurse On- Site

Company: Shields at Home

Location: New York, NY

Posted May 13, 2025

Builds and maintains collaborative professional working relationships with physicians, Medical Directors, clinicians, and the community at large to develop and…

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Waste Collection Roll-Off Driver - Brooklyn

Company: Interstate Waste Services

Location: Brooklyn, NY

Posted May 13, 2025

All Drivers must have a valid Class A or B CDL with airbrake endorsement, and a clean driving record. A minimum of 1 year of experience driving and operating a…

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flexible schedule malpractice insurance relocation assistance

Physician - Dermatology

Company: CHRISTUS Health

Location: Santa Fe, New Mexico

Posted May 12, 2025

View Details Apply on healthecareers.com

Technical Architect Salesforce (Agentforce & Data Cloud)

Company: IBM

Location: New York, NY

Posted May 14, 2025

This position requires a blend of architectural vision, hands-on technical skill, and excellent communication abilities to articulate complex concepts to both…

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relocation assistance sign-on bonus academic

OBGYN Physician - Keene, NH

Company: Dartmouth Health

Location: Keene, New Hampshire

Posted May 12, 2025

View Details Apply on healthecareers.com
internship research

Psychological Assistant - Hybrid position, ADHD Adult

Company: Kaiser Permanente

Location: Daly City, California

Posted May 13, 2025

View Details Apply on healthecareers.com
full time be or bc

Chief, Medical Oncology – Manhattan, New York

Company: Northwell Health Physician Partners

Location: New York, New York

Posted May 13, 2025

View Details Apply on healthecareers.com
sign-on bonus health system part time

Overnight Radiology - Physician - Manhattan, NY

Company: Mount Sinai Health System

Location: Manhattan, New York

Posted May 13, 2025

View Details Apply on healthecareers.com

Service Electricians

Company: Mauceri Electric Corp.

Location: Middle Village, NY

Posted May 14, 2025

This position requires a clean valid drivers license as you will routinely be driving a company truck. Applicant must have experience working from company truck…

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contract

Clinical Services Supervisor Home Health Hospice

Company: Kaiser Permanente

Location: Union City, California

Posted May 12, 2025

View Details Apply on healthecareers.com
dental insurance disability insurance employee assistance program

RN

Company: Sunrise Senior Living

Location: Edgewater, New Jersey

Posted May 13, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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