Customer Service Jobs in New York City, NY

1,374,196 open positions · Updated daily

Looking for Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the New York City, NY area.

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Physical Therapy Assistant (PTA) - Mercy Rehab OKC South - Part Time

Company: Mercy

Location: Oklahoma City, Oklahoma

Posted May 05, 2025

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Interventional Radiologist

Company: Northwell Health Physician Partners

Location: Staten Island, New York

Posted May 05, 2025

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Gastroenterologist, Massachusetts and Southern New Hampshire

Company: Mass General Brigham

Location: Massachusetts and Southern New Hampshire

Posted May 05, 2025

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Nursing Director

Company: Sunrise Senior Living

Location: Edgewater, New Jersey

Posted May 05, 2025

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Software Solutions Architect (RapidScale)

Company: Cox Communications

Location: New York, NY

Posted May 05, 2025

The right candidate could also have a different combination, such as a master's degree and 4 years' experience; a Ph.D. and 1 year of experience; or 10 years'…

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Inpatient Psychiatry - Physician - Unit Chief Co-Occurring Disorders Service - Mount Sinai Behavioral Health Center - Manhattan, NY

Company: Mount Sinai Health System

Location: Manhattan, New York

Posted May 04, 2025

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Neurohospitalist

Company: Penn Medicine

Location: Princeton, New Jersey

Posted May 05, 2025

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Endocrinologist - Elizabethtown, Lexington, Louisville and Corbin, KY and Southern IN - Recruiting incentives up to $200,000

Company: Baptist Health Medical Group

Location: Elizabethtown, Louisville, Lexington, KY & New Albany, IN

Posted May 05, 2025

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full time

LPN Med Care Manager

Company: Sunrise Senior Living

Location: New York, New York

Posted May 05, 2025

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Physician – Hematology/Oncology – Cooperstown, NY

Company: Bassett Healthcare Network

Location: Cooperstown, New York

Posted May 05, 2025

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Trauma Director, St Catherine’s of Siena

Company: Catholic Health

Location: Smithtown, New York

Posted May 04, 2025

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LPN

Company: Sunrise Senior Living

Location: Edison, New Jersey

Posted May 05, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages

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