Customer Service Jobs in New York City, NY

1,374,196 open positions · Updated daily

Looking for Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the New York City, NY area.

hospital contract travel

Cardiovascular Interventional Technologist - (Cardio - CI Tech - CVIT)

Company: AMN Healthcare, Inc. Schools

Location: ALBANY, New York

Posted May 04, 2025

View Details Apply on healthecareers.com
full time clinic

Family Medicine with OB | New Richmond, WI

Company: HealthPartners

Location: New Richmond, Wisconsin

Posted May 04, 2025

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health system full time be or bc

Catholic Health System Chair, Thoracic Surgery

Company: Catholic Health

Location: Roslyn, New York

Posted May 04, 2025

View Details Apply on healthecareers.com
dental insurance disability insurance life insurance

Total Joints Orthopedic Surgeons

Company: Catholic Health

Location: Suffolk County, New York

Posted May 04, 2025

View Details Apply on healthecareers.com

Customer Support Associate

Company: The Forum Group

Location: Bronx, NY

Posted May 04, 2025

We’re seeking a proactive and customer-focused individual for a temporary-to-permanent Customer Service Representative role. Job Types: Full-time, Temporary.

View Details Apply on SimplyHired
full time academic

Physician Assistant, Clinical Instructor, Internal Medicine, Benign Hematology (161489)

Company: Stony Brook University SUNY

Location: Stony Brook, New York

Posted May 04, 2025

View Details Apply on healthecareers.com
403(b) dental insurance disability insurance

Endocrinologist

Company: Capital Health

Location: Southern New Jersey

Posted May 04, 2025

View Details Apply on healthecareers.com
403(b) dental insurance health insurance

Behavioral Health Medical Director - Outpatient

Company: Trinity Health

Location: Schenectady, New York

Posted May 04, 2025

View Details Apply on healthecareers.com
dental insurance health insurance paid time off

Pulmonary and Critical Care Opportunity

Company: Trinity Health

Location: Syracuse, New York

Posted May 04, 2025

View Details Apply on healthecareers.com
sign-on bonus health system part time

Adult Inpatient Psychiatrist at Phelps Memorial Hospital

Company: Northwell Health Physician Partners

Location: Sleepy Hollow, New York

Posted May 04, 2025

View Details Apply on healthecareers.com
full time new grad

Physician Assistant - Urology

Company: CHRISTUS Health

Location: Santa Fe, New Mexico

Posted May 04, 2025

View Details Apply on healthecareers.com
401(k) commuter assistance disability insurance

Associate Chief, Obstetrics and Gynecology - NYC Health + Hospitals/Harlem

Company: Physician Affiliate Group of New York

Location: New York, New York

Posted May 04, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages

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