Customer Service Jobs in New York City, NY

1,374,229 open positions · Updated daily

Looking for Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the New York City, NY area.

General Manager-Security Firm

Company: Urban Upbound

Location: Long Island City, NY

Posted Apr 17, 2025

Minimum requirements: Bachelor's Degree in Criminal Justice or related field with 7-10 years of supervisory/management experience in security or a related field…

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travel health insurance

Travel Med Surg / Telemetry - $1,658 per week

Company: Skyline Med Staff Nursing

Location: Lake Havasu City, Arizona

Posted Apr 15, 2025

View Details Apply on healthecareers.com

Data Analyst, Global Partnerships & Content

Company: Meta

Location: New York, NY

Posted Apr 17, 2025

Understand partner performance, collaborating with key stakeholders to develop recommendations for measurement. 5+ years of experience in data analytics roles.

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HVAC Service Technician

Company: AMERITECH AIR CONDITIONING, INC.

Location: New York, NY

Posted Apr 15, 2025

Valid driver’s license with a clean driving record. Troubleshoot complex mechanical, electrical, and control system issues. Company vehicle and tools provided.

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staffing agency travel pet insurance

Travel Speech Language Pathologist - $2,141 per week

Company: Coast Medical Service

Location: North Kansas City, Missouri

Posted Apr 15, 2025

View Details Apply on healthecareers.com

Part-time Sales Associate (West Village)

Company: Brooklinen

Location: New York, NY

Posted Apr 17, 2025

At Brooklinen, our goal is to offer a competitive total compensation package which we determine based on specific market data taking into account our company…

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travel 401(k) dental insurance

Travel Physical Therapy Assistant - $1,615 per week

Company: Genie Healthcare

Location: Cranford, New Jersey

Posted Apr 15, 2025

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403(b) life insurance loan repayment program

Gastroenterology Opportunity | Jamestown, NY | Multi-Specialty Group Near the Canadian Border!

Company: UPMC Northwest PA and NY

Location: Jamestown, New York

Posted Apr 15, 2025

View Details Apply on healthecareers.com

Elementary Special Education Teacher (25-26)

Company: Explore Schools

Location: Brooklyn, NY

Posted Apr 17, 2025

Continued education support: staff are eligible to receive scholarship funds towards qualifying certification costs or higher education tuition.

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loan repayment program contract travel

Travel Nurse RN - OR - Operating Room - $2,265 per week

Company: Care Team Solutions

Location: Rochester, New York

Posted Apr 15, 2025

View Details Apply on healthecareers.com
hospital per diem travel

Travel Nurse RN - CVOR - $2,502 per week

Company: Medical Solutions

Location: Iowa City, Iowa

Posted Apr 15, 2025

View Details Apply on healthecareers.com

Distinguished Engineer - Finance Technology

Company: Capital One

Location: New York, NY

Posted Apr 16, 2025

Role models and mentors, helping to coach and strengthen the technical expertise and know-how of our engineering and product community.

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages

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