Customer Service Jobs in New York City, NY

1,374,229 open positions · Updated daily

Looking for Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the New York City, NY area.

full time

LPN

Company: Sunrise Senior Living

Location: Mt. Vernon, New York

Posted Apr 13, 2025

View Details Apply on healthecareers.com

Early Head Start Teacher Floater - Part-Time

Company: EPISCOPAL COMMUNITY SERVICES (ECS)

Location: National City, CA

Posted Apr 10, 2025

Verification of current driver’s license and insurance required for personal car usage. Responsive care giving: Respond quickly in a soothing and tender manner…

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Software Engineer - Associate P3

Company: Morgan Stanley

Location: New York, NY

Posted Apr 11, 2025

We provide technology solutions, consultation, controls, governance, and expertise to fraud analysts in operations and cybersecurity, define technology strategy…

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loan forgiveness loan repayment program full time

Exciting OBGYN Medical Director Opening- New York City - $500K+

Company: Jackson Physician Search

Location: New York

Posted Apr 13, 2025

View Details Apply on healthecareers.com
residency full time per diem

Travel Nurse RN - ED - Emergency Department - $2,119 per week

Company: ARMStaffing

Location: Flemington, New Jersey

Posted Apr 13, 2025

View Details Apply on healthecareers.com
clinic hospital health system

General Surgery Opportunity in Western New York Near Canadian Border - PSLF Eligible - Busy Practice!

Company: UPMC Northwest PA and NY

Location: Jamestown, New York

Posted Apr 13, 2025

View Details Apply on healthecareers.com
full time

LPN

Company: Sunrise Senior Living

Location: New York, New York

Posted Apr 13, 2025

View Details Apply on healthecareers.com
dental insurance disability insurance employee assistance program

CNA

Company: Sunrise Senior Living

Location: Jackson, New Jersey

Posted Apr 13, 2025

View Details Apply on healthecareers.com

Personal Chef

Company: Shef

Location: New York, NY

Posted Apr 10, 2025

_Cook from your preferred kitchen, set your own schedule, & turn your passion into your paycheck with Shef!_. Shef’s culinary specialist works closely with you…

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health system part time full time

Interventional Cardiologist- UPMC Jameson- New Castle PA

Company: UPMC Northwest PA and NY

Location: New Castle, Pennsylvania

Posted Apr 13, 2025

View Details Apply on healthecareers.com

HVAC Technician/Installer

Company: Vigilante Plumbing, Heating and Air Conditioning

Location: Brooklyn, NY

Posted Apr 11, 2025

This position handles service and Install calls to customers in their homes and commercial businesses and utilizes customer service training to educate and…

View Details Apply on SimplyHired

CDL Class C Driver

Company: DPR Construction

Location: Redwood City, CA

Posted Apr 11, 2025

Qualified driving and towing skills. Prolonged periods sitting in a vehicle/truck and operating the vehicle/truck safely. Maintain a safe work environment.

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages

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