Customer Service Jobs in New York City, NY

1,374,229 open positions · Updated daily

Looking for Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the New York City, NY area.

part time full time contract

Local Contract School Services - Special Education Teacher - $42 per hour

Company: Supplemental Health Care

Location: Lockport, New York

Posted Apr 07, 2025

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travel 401(k) dental insurance

Travel CT Technologist - $2,465 per week

Company: Genie Healthcare

Location: Albany, New York

Posted Apr 07, 2025

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staffing agency travel pet insurance

Travel Nurse RN - Telemetry - $2,024 per week

Company: Coast Medical Service

Location: Rochester, New York

Posted Apr 07, 2025

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staffing agency travel pet insurance

Travel Progressive Care Unit RN - $1,986 per week

Company: Coast Medical Service

Location: Albuquerque, New Mexico

Posted Apr 07, 2025

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staffing agency per diem travel

Travel Nurse RN - ED - Emergency Department - $2,522 per week

Company: Gifted Healthcare

Location: Watertown, New York

Posted Apr 07, 2025

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Marketing Manager - DIPs

Company: PEI Group

Location: New York, NY

Posted Apr 09, 2025

Expertly design and execute TAM-focused inbound lead nurture programs, alongside highly targeted outbound campaigns across social media, email, PPC, search,…

View Details Apply on SimplyHired
staffing agency travel 401(k)

Travel Nurse RN - PCU - Progressive Care Unit - $2,200 per week

Company: Anders Group

Location: Rochester, New York

Posted Apr 07, 2025

View Details Apply on healthecareers.com

HVAC Installation Technician

Company: HVAC RNTL

Location: Missouri City, TX

Posted Apr 09, 2025

Must have valid driver's license with good driving record. Ability to work in diverse conditions including but not limited to mechanical equipment rooms with…

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travel

Cath Lab Tech - Travel - $2,774 per week

Company: Access Healthcare

Location: Pompton Plains, New Jersey

Posted Apr 07, 2025

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travel 401(k) life insurance

Travel Speech-Language Pathologist - $2,796 per week

Company: American Traveler

Location: Trenton, New Jersey

Posted Apr 07, 2025

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staffing agency travel 401(k)

Travel OR RN - $2,118 per week

Company: Anders Group

Location: Deming, New Mexico

Posted Apr 07, 2025

View Details Apply on healthecareers.com

Director of AV/Construction Project Management

Company: Electronic Environments

Location: New York, NY

Posted Apr 10, 2025

Minimum 10 years of progressive experience in design and implementation of technology systems. Provide technical oversight, guidance, and support to PMs & APMs.

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages

All Customer Service Jobs 1,765 jobs All Jobs in New York City, NY 864,045 jobs Customer Service in Remote 3,738,435 jobs Customer Service in Other US Location 3,252,405 jobs Customer Service in Multiple Locations 761,229 jobs Customer Service in USA 682,265 jobs Customer Service in Washington DC 527,025 jobs Customer Service in Chicago, IL 506,272 jobs Travel in New York City, NY 79,886 jobs Full Time in New York City, NY 46,687 jobs Retirement Plan in New York City, NY 43,124 jobs 401(K) in New York City, NY 37,913 jobs Health Insurance in New York City, NY 34,963 jobs Life Insurance in New York City, NY 33,331 jobs