Customer Service Jobs in New York City, NY

1,374,536 open positions · Updated daily

Looking for Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the New York City, NY area.

Microsoft Cloud Engineer

Company: Health Center, Inc.

Location: Brooklyn, NY

Posted Mar 14, 2025

Governance, design, implementation, and support all M365 services (Exchange, OneDrive, Teams, Power-BI, Power Automate, SharePoint, Intune etc.).

View Details Apply on SimplyHired

Field Service & Sales Technician

Company: Vivint Smart Home

Location: Missouri City, TX

Posted Mar 13, 2025

Clean driving record and valid license. Field technician experience – cable installation, internet Installation, pest control, lawn maintenance, construction,…

View Details Apply on SimplyHired

Accountant or Sr. Accountant

Company: Pasona N A, Inc.

Location: New York, NY

Posted Mar 13, 2025

Assist preparing state filing items. A Japanese financial service company seeks an accounting staff who will be responsible for handling general ledger relating…

View Details Apply on SimplyHired

Applied Scientist, Marketplace Intelligence, Sponsored Products and Brands

Company: Amazon.com Services LLC - A57

Location: New York, NY

Posted Mar 14, 2025

PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience. Our products are strategically important to our Retail and Marketplace…

View Details Apply on SimplyHired

Director, Software Engineering (Bank Modernization)

Company: Capital One

Location: New York, NY

Posted Mar 13, 2025

Work within and across Agile teams to design, develop, test, implement, and support technical solutions across mobile and web full-stack development tools and…

View Details Apply on SimplyHired
403(b) life insurance loan repayment program

Gastroenterology Opportunity | Jamestown, NY | Multi-Specialty Group Near the Canadian Border!

Company: UPMC Northwest PA and NY

Location: Jamestown, New York

Posted Mar 16, 2025

View Details Apply on healthecareers.com
hospital health system research

System Head, Classical Hematology, Northwell Health Cancer Institute

Company: Northwell Health Physician Partners

Location: Manhasset, New York

Posted Mar 16, 2025

View Details Apply on healthecareers.com
health system full time + 1 tags

Chair, Department of Dentistry/Residency Program Director

Company: Atlantic Health System

Location: Morristown, New Jersey

Posted Mar 16, 2025

View Details Apply on healthecareers.com
loan repayment program relocation assistance full time

Mohs Surgeon (Guthrie Corning Hospital)

Company: Guthrie Medical Group

Location: Corning, New York

Posted Mar 16, 2025

View Details Apply on healthecareers.com

Microsoft Cloud Engineer

Company: Health Center, Inc.

Location: New York, NY

Posted Mar 14, 2025

Governance, design, implementation, and support all M365 services (Exchange, OneDrive, Teams, Power-BI, Power Automate, SharePoint, Intune etc.).

View Details Apply on SimplyHired
continuing education credits dental insurance employer-matched 401(k) plan

Physician - Gastroenterologist with Mercy in Oklahoma City, Oklahoma

Company: Mercy Clinic

Location: Oklahoma City, Oklahoma

Posted Mar 16, 2025

View Details Apply on healthecareers.com
tuition reimbursement per diem

CT Technologist, Per Diem - OKC South

Company: Mercy

Location: Oklahoma City, Oklahoma

Posted Mar 16, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages

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