Customer Service Jobs in New York City, NY

1,374,536 open positions · Updated daily

Looking for Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the New York City, NY area.

Janitorial Maintenance Supervisor

Company: Wildcat

Location: New York, NY

Posted Mar 10, 2025

Valid US driver’s license preferred. We now provide an array of services to youth and adults helping thousands each year graduate from high school, obtain…

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FREELANCE CHEF INSTRUCTOR - PART-TIME

Company: My Cooking Party

Location: New York, NY

Posted Mar 13, 2025

Create a fun and inviting party ambiance where guests learn in a non-threatening and social environment. Market the company for future business and general good…

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Home Care Registered Nurse - Manhattan - 10k Student Loan Repayment/Retention Bonus

Company: Northwell Health

Location: New York, NY

Posted Mar 11, 2025

Must be enrolled in an accredited BSN program within two (2) years and obtain a BSN Degree within five (5) years of job entry date. 8.Implements plan of care.

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401(k) flexible schedule vision insurance

Make every day exceptional as a Neuroradiologist.

Company: White Plains Hospital

Location: New York, New York

Posted Mar 10, 2025

View Details Apply on healthecareers.com
full time be or bc

Medical Liaison/Psychiatry Position

Company: Mount Sinai Services of the Icahn School of Medicine at Mount Sinai--Elmhurst and Queens Programs

Location: Elmhurst, New York

Posted Mar 10, 2025

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sign-on bonus relocation assistance health system

Palliative Associate Medical Director of Palliative Care Services Upstate NY

Company: United Health Services

Location: Johnson City, New York

Posted Mar 10, 2025

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full time

LPN Med Care Manager

Company: Sunrise Senior Living

Location: Brooklyn, New York

Posted Mar 10, 2025

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Home Care Registered Nurse - Brooklyn - 10k Student Loan Repayment/Retention Bonus

Company: Northwell Health

Location: New York, NY

Posted Mar 10, 2025

Must be enrolled in an accredited BSN program within two (2) years and obtain a BSN Degree within five (5) years of job entry date. 8.Implements plan of care.

View Details Apply on SimplyHired
full time

Certified Medication Aide

Company: Sunrise Senior Living

Location: Lincroft, New Jersey

Posted Mar 11, 2025

View Details Apply on healthecareers.com

Insurance Customer Service Representative

Company: Allstate Insurance Company-Armstrong Insurance Agency

Location: Missouri City, TX

Posted Mar 11, 2025

Experience in insurance sales or related field preferred. Provide exceptional customer service to new and existing policyholders.

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assisted living paid time off tuition reimbursement

Registered Nurse

Company: Sunrise Senior Living

Location: Westfield, New Jersey

Posted Mar 10, 2025

View Details Apply on healthecareers.com
be or bc full time health insurance

Residency Program Director - Dermatology

Company: Physician Affiliate Group of New York

Location: New York, New York

Posted Mar 10, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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