Customer Service Jobs in New York City, NY

1,374,106 open positions · Updated daily

Looking for Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the New York City, NY area.

Project Coordinator

Company: K1 Packaging Group

Location: City of Industry, CA

Posted Sep 08, 2025

Bachelor’s degree in business or applicable field a plus. *Attend video conference meetings and contribute to planning and implementation of project goals and…

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Senior Manager, Software Engineering, Full Stack

Company: Capital One

Location: New York, NY

Posted Sep 08, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

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Bookkeeper/ Senior Accountant

Company: Beacon Hill Staffing Group

Location: New York, NY

Posted Sep 09, 2025

Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by…

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MWDBE Construction Contract Compliance Analyst

Company: McKissack & McKissack

Location: New York, NY

Posted Sep 08, 2025

Must be effective in doing research of contractors and record checking under circumstances where full contractor cooperation may be difficult or lacking.

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full-time

Dental Hygiene: Princeton - New Jersey

Company: Proxi Dental Staffing

Location: Princeton, New Jersey

Posted Sep 06, 2025

View Details Apply on healthecareers.com

Territory Sales Manager

Company: House of Spices (India) Inc.

Location: New Hyde Park, NY

Posted Sep 08, 2025

Meet weekly, monthly, and annual sales quotas through the successful implementation of sales and marketing strategies and tactics.

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Senior Software Engineer

Company: Capital One

Location: New York, NY

Posted Sep 08, 2025

Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies.

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401(k) health insurance malpractice insurance

Long Island, NY (Nassau & Suffolk Counties): BE/BC Pulm/CC needed to join large SSG. Choice of work & call schedules. SM & teaching. $Very Competitive

Company: Anapol Enterprises, LLC

Location: Long Island, New York

Posted Sep 06, 2025

View Details Apply on healthecareers.com

Tax Technology and Transformation (Law Solutions) Legal and Contract Management Technology - Manager

Company: EY

Location: New York, NY

Posted Sep 07, 2025

Approved technical certification, CPA license or membership to state Bar or progress to attaining those mentioned. Tax and Legal function assessments.

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relocation assistance full-time be or bc

Ophthalmology - Glaucoma - Physician

Company: Yale New Haven Health System

Location: New Haven, Connecticut

Posted Sep 06, 2025

View Details Apply on healthecareers.com

Lead AI Engineer (AI Foundations, Python)

Company: Capital One

Location: New York, NY

Posted Sep 08, 2025

Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency,…

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Lead AI Engineer (GenAI Platform Services, Python)

Company: Capital One

Location: New York, NY

Posted Sep 08, 2025

Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency,…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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