Customer Service Jobs in New York City, NY

Positions 1,374,726 Updated daily

Looking for Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the New York City, NY area.

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Full Time – APP Critical Care & Surgery

Company: Catholic Health System

Location: Buffalo, New York

Posted Sep 05, 2025

View Details Apply on healthecareers.com
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Palliative Care Nurse Practitioner

Company: Albany Medical Center

Location: Albany, New York

Posted Sep 06, 2025

View Details Apply on healthecareers.com
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OBGYN opening in Brooklyn, NY - Mix of OB and GYN - $400K+

Company: Jackson Physician Search

Location: New York

Posted Sep 05, 2025

View Details Apply on healthecareers.com
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Consultation Liaison Psychiatry - Psycho-Oncology - Physician - Mount Sinai Hospital - New York, NY

Company: Mount Sinai Health System

Location: New York, New York

Posted Sep 05, 2025

View Details Apply on healthecareers.com
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Urology - Physician - Manhattan and Queens, NY

Company: Mount Sinai Health System

Location: New York, New York

Posted Sep 06, 2025

View Details Apply on healthecareers.com
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Palliative Care Physician Assistant

Company: Albany Medical Center

Location: Albany, New York

Posted Sep 06, 2025

View Details Apply on healthecareers.com

Staff Pharmacists-Full or Part-Time- Multi Store Independent

Company: HealthSource Pharmacy

Location: New York, NY

Posted Sep 05, 2025

Employment at an independent pharmacy is preferred. This focus allows HealthSource to provide a full spectrum of clinical pharmacy services that align…

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MAT Licensed Practical Nurse

Company: Wexford Health Sources

Location: Grants, New Mexico

Posted Sep 06, 2025

View Details Apply on healthecareers.com

Private Client Diamond Advisor ($60-80K + COMMISSION, Hybrid)

Company: Resourceful Talent Group

Location: Manhattan, NY

Posted Sep 05, 2025

Collaborate with internal design, logistics, and operations teams to deliver a seamless client experience. Strong interpersonal, presentation, communication,…

View Details Apply on SimplyHired
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Body Imager

Company: Northwell Health Physician Partners

Location: Long Island, New York

Posted Sep 05, 2025

View Details Apply on healthecareers.com
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Neonatal Nurse Practitioner - Elliot Hospital, Manchester, NH (1-hr to Boston, No Sales & No State Tax)

Company: Elliot Health System

Location: Manchester, New Hampshire

Posted Sep 05, 2025

View Details Apply on healthecareers.com
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Physician - General Neurology

Company: CHRISTUS Health

Location: Santa Fe, New Mexico

Posted Sep 05, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

Related Pages

All Customer Service Jobs 1,765 jobs All Jobs in New York City, NY 57,641 jobs Customer Service in Remote 256,589 jobs Customer Service in Other US Location 216,827 jobs Customer Service in Multiple Locations 52,241 jobs Customer Service in USA 46,013 jobs Customer Service in Washington DC 35,140 jobs Customer Service in Chicago, IL 34,010 jobs Travel in New York City, NY 80,089 jobs Full Time in New York City, NY 46,687 jobs Retirement Plan in New York City, NY 43,124 jobs 401(K) in New York City, NY 40,301 jobs Health Insurance in New York City, NY 37,695 jobs Life Insurance in New York City, NY 35,275 jobs

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