Customer Service Jobs in New York City, NY

1,374,106 open positions · Updated daily

Looking for Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the New York City, NY area.

Retail Associate

Company: The National September 11 Memorial & Museum

Location: New York, NY

Posted Sep 02, 2025

Accurately process transactions, including cash and credit card payments, following all financial and organizational policies. Wear a museum-issued uniform.

Customer Service and Sales Representative

Company: Confidential

Location: Brooklyn, NY

Posted Sep 02, 2025

Acting as a trusted point of contact to advice customers on service offerings and develop effective solutions to meet their specific needs.

Planning and Inventory Analyst

Company: Haidilao Hot Pot

Location: New York, NY

Posted Sep 02, 2025

You will help to develop and execute short-term inventory position strategies and longer-term raw material demand planning for the business’ Supply Chain.

Project Manager or Project Manager II

Company: New York State Energy Research

Location: New York, NY

Posted Sep 03, 2025

Preferred: Master’s degree and 4 years of experience particularly in architecture, engineering, real estate, urban planning, or related field with a…

Facade/Glazier Project Engineer

Company: Robert Half

Location: Jamaica, NY

Posted Sep 02, 2025

This role involves overseeing the design and implementation of window and door facade systems, ensuring projects are completed efficiently and to high-quality…

Hybrid - RN Care Manager - MLTC - Bilingual - Registered Nurse

Company: Compass Healthcare Consulting & Placement

Location: New York, NY

Posted Sep 03, 2025

1 or 2 days per week in field. Reporting to the Supervisor of Care Management, this position will provide telephonic and in-person case management to our…

Data Scientist III - Financial Crimes Modeling

Company: TD Bank

Location: New York, NY

Posted Sep 02, 2025

Provides thought leadership and/or industry knowledge for own area of expertise in own area and participates in knowledge transfer within the team and business…

Porter

Company: OfCorsica

Location: New York, NY

Posted Sep 02, 2025

Maintain cleanliness of all guest-facing and staff areas, including dining rooms, restrooms, kitchen spaces, and back-of-house zones.

Brooklyn Area F02 Security Guard

Company: Winfield Security

Location: New York, NY

Posted Sep 01, 2025

Follow procedures for fire prevention, property patrol, and incident reporting. We have F02 shifts available in Brooklyn, NY. GED or High School Diploma.

Commercial and Residential Plumber

Company: Senid Plumbing & Heating Corp.

Location: College Point, NY

Posted Sep 02, 2025

Collaborate with contractors, construction workers, electricians, and other professionals to ensure proper installation and functioning of plumbing systems.

Bronx Area - F80 Security Guards

Company: Winfield Security

Location: New York, NY

Posted Sep 01, 2025

Follow procedures for fire prevention, property patrol, and incident reporting. Valid and Current New York State Security Guard License.

Executive Chef

Company: DO & CO

Location: Queens, NY

Posted Sep 02, 2025

Proficient in Microsoft Office (Excel, Word, Outlook); experience with kitchen management systems and reporting tools.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages