Customer Service Jobs in New York City, NY

1,374,106 open positions · Updated daily

Looking for Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the New York City, NY area.

Staff Nurse(PH)-Amb Care

Company: NYC Health + Hospitals

Location: New York, NY

Posted Aug 19, 2025

A valid New York State license and current registration to practice as a Registered Professional Nurse in New York State; and.

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Data Scientist II - Project Manager

Company: TD Bank

Location: New York, NY

Posted Aug 19, 2025

They will create executive level frameworks, current state, future state roadmaps, process flows and other documentation. Lifting/Carrying (under 25 lbs.).

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Data Analyst

Company: Visiting Nurse Service of New York d/b/a VNS Health

Location: New York, NY

Posted Aug 19, 2025

Bachelor's Degree in Business Administration, Healthcare Administration, statistics, epidemiology, mathematics, computer science or social sciences, or related…

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Data Analyst - Insurance

Company: WAHVE

Location: New York, NY

Posted Aug 19, 2025

Compile and prepare data for customer analysis. *Experience* *working in a data analysis role in the insurance or financial services industry – *_*required*_.

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Graphic Designer

Company: Creo Dent Prosthetics

Location: New York, NY

Posted Aug 19, 2025

Participate in projects involving branding and various marketing design (i.e. text design, package design and web design). Bachelors degree in Design preferred.

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Branch Security Officer - SoHo

Company: Tiffany & Co.

Location: New York, NY

Posted Aug 19, 2025

Ensure security systems and procedures are adhered to by following up on daily inspections, equipment, alarm tests, inspections, key access, and report…

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Associate Consultant

Company: Veeva Systems

Location: New York, NY

Posted Aug 19, 2025

Build trust with our customers, provide guidance, and translate business needs into technical solution design. Flexible PTO and company paid holidays.

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Plumbing service man

Company: MECHANICAL SYSTEMS INC

Location: Brooklyn, NY

Posted Aug 19, 2025

Valid commercial driving license mandatory. Use hand tools, power tools, and welding equipment safely and effectively.

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Founder & Brand Director(Mandarin required)

Company: Dashan inc

Location: Flushing, NY

Posted Aug 19, 2025

Participate in restaurant interior design, including hard decoration layout and soft furnishing selection, ensuring alignment with brand identity.

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HVAC Service Technician

Company: The Metro Group, Inc.

Location: Long Island City, NY

Posted Aug 19, 2025

Completing basic troubleshooting of both air- and water-cooled HVAC equipment as well as PTAC units and water sourced heat pumps. High school diploma or GED.

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Housekeeper

Company: Yeshiva University

Location: New York, NY

Posted Aug 19, 2025

Valid state-issued driver's license preferred. A Housekeeper is primarily responsible for daily cleaning routines of private and public areas such as offices,…

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[Immediate Hire] High School Teacher (Leave Replacement)

Company: DREAM

Location: New York, NY

Posted Aug 19, 2025

Establish and maintain strong relationships and regularly communicate scholars’ progress towards academic, social-emotional, and behavioral goals and with…

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Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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