Customer Service Jobs in New York City, NY

1,374,106 open positions · Updated daily

Looking for Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the New York City, NY area.

Sr. Lead AI Engineer (SDKs, Model Performance Optimization, MLOps)

Company: Capital One

Location: New York, NY

Posted Aug 19, 2025

Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency,…

Sales Associate, Part Time - Avenue of the Americas

Company: Charles Tyrwhitt Inc

Location: New York, NY

Posted Aug 19, 2025

You’ll greet customers with a warm welcome, offer expert product advice, and make the checkout process smooth and friendly.

Data Analyst

Company: VNS Health

Location: New York, NY

Posted Aug 18, 2025

Bachelor's Degree in Business Administration, Healthcare Administration, statistics, epidemiology, mathematics, computer science or social sciences, or related…

Cashier/Sales Associate

Company: Eight & Driggs Wine and Liquors

Location: Brooklyn, NY

Posted Aug 18, 2025

Maintain a friendly, approachable demeanor with every customer. Comfortable on your feet during busy shifts and able to multitask under pressure.

CDL A Owner Operator - Home Daily

Company: Safeway Trucking Corp.

Location: Queens, NY

Posted Aug 18, 2025

Applicants with less than 2 years of driving experience must have graduated from a professional driving school. Top Owner Operators Earn $150k+ a Year.

Viennoiserie Laminator

Company: Ole & Steen Commissary

Location: New York, NY

Posted Aug 19, 2025

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances.

Painter/Laborer

Company: DuoLuxe LLC

Location: New York, NY

Posted Aug 19, 2025

Ability to use painting tools, rollers, sprayers, and cleaning equipment. Perform *touch-up and full-room painting* for apartments during tenant move-outs.

Senior AI Engineer (AI Foundations)

Company: Capital One

Location: New York, NY

Posted Aug 19, 2025

Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency,…

Senior Software Engineer, Android

Company: Capital One

Location: New York, NY

Posted Aug 19, 2025

Develop Android client code solutions that deliver on Product Strategy and adhere to established engineering best practices, design guidelines and principles.

Backline Support Engineer (Tier 3) - Blueflame AI (New York)

Company: Datasite

Location: New York, NY

Posted Aug 19, 2025

Bachelor’s degree in Computer Science, Information Technology, or a related field. You will be responsible for resolving complex technical issues, providing…

Bilingual HVAC Technician

Company: Confidential Posting

Location: Yonkers, NY

Posted Aug 19, 2025

Work closely with general contractors and subcontractors during HVAC system installation. Review and interpret mechanical blueprints, HVAC schematics, and…

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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