Customer Service Jobs in Other US Location

Positions 1,370,791 Updated daily

Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Senior Big Data Engineer

Company: dunnhumby

Location: Other US Location

Posted Jan 30, 2025

dunnhumby, a global leader in Customer Data Science, is seeking a Senior Big Data Engineer with extensive experience in managing Big Data, high-level programming languages, and HadoopSpark Toolsets. The company offers a comprehensive rewards package, flexible working hours, and a commitment to diversity and inclusion. The role involves working with transformative brands and influencing global retailers.

Customer Intelligence Analyst

Company: Ncontracts

Location: Other US Location

Posted Jan 30, 2025

Ncontracts, a leading provider of integrated risk management and compliance solutions, is seeking a dynamic and experienced Customer Intelligence Analyst. The ideal candidate will utilize data analysis to enhance customer operations, identify process improvements, and develop training for software tools. They will also collaborate with cross-functional teams, create comprehensive reports, and build dashboards in Salesforce and PowerBI. The role requires a minimum of 5 years of data analytics experience, strong leadership and problem-solving skills, and proficiency in project management tools.

Principal Software Engineer

Company: Enable

Location: Other US Location

Posted Jan 30, 2025

Enable, a company specializing in rebate management software, has secured $276M in Series AD funding and is rapidly scaling its client base and team. The company is seeking a Principal Software Engineer to define and drive the technical direction of their platform, ensuring scalability, maintainability, and technical excellence. Key responsibilities include technical leadership, strategic planning, system design and architecture, cross-team collaboration, innovation and optimization, and governance and quality assurance. The ideal candidate should have a degree in Computer Science or related field, 12+ years of software engineering experience, expertise in designing scalable distributed systems, and strong communication and leadership skills.

NICE - Actimize Support Engineer

Company: Sutherland

Location: Other US Location

Posted Jan 30, 2025

One Sutherland is a global company that values diversity and fosters a positive work environment. The Actimize Technical Support Engineer role involves reviewing and investigating client issues, providing accurate guidance, and collaborating with higher tiers for end-to-end resolution. The ideal candidate should have excellent communication skills, at least 2 years of technical support experience, and proficiency in Java, Windows Forms, SQL, and XML. Knowledge of Linux, Microsoft Server, SQL Server, XML, HTML, PERL, and server tuning is also required.

Demo Engineer

Company: Atlan

Location: Other US Location

Posted Jan 30, 2025

The Demo Engineer role at Atlan is crucial for showcasing the company's data governance platform to potential clients. The engineer manages and enhances demo and sandbox environments, ensuring they are up-to-date and tailored to meet unique client needs. They create, maintain, and optimize demo environments, collaborate with cross-functional teams, and troubleshoot issues. The ideal candidate has technical expertise, automation skills, problem-solving abilities, strong communication skills, attention to detail, and a continuous learning mindset.

Staff Accountant

Company: Ponca City Development Authority

Location: Other US Location

Posted Jan 30, 2025

GARAGAMidAmerica Door Facility is seeking a Staff Accountant for their Ponca City office. The ideal candidate should have a strong accounting background, excellent attention to detail, and knowledge of regional laws and regulations. Responsibilities include managing accounting procedures, ensuring financial compliance, providing financial guidance, and working with the sales team to set up customer invoicing. Requirements include 3 years of manufacturing experience, a Bachelor's degree in accounting, strong math skills, and proficiency in Microsoft Office Suite. GARAGAMidAmerica offers benefits such as 401k matching, health insurance, and production bonuses.

Analyst, Cybersecurity Operations (Detection & Response) L1

Company: McDonald’s Global Technology

Location: Other US Location

Posted Jan 30, 2025

McDonald's is accelerating its growth strategy, focusing on enhancing the customer experience through technology innovation in delivery, digital, and drive-thru services. The company is investing in AI, robotics, and emerging tech to digitize its operations and improve efficiency. The L1 Response Analyst role within the Security Operations Center (SOC) is crucial for protecting McDonald's information assets, monitoring system activity, and analyzing network traffic to identify potential threats. The ideal candidate should have a foundational understanding of cybersecurity practices, cloud technologies, and incident handling procedures. McDonald's values diversity and inclusion, and the company is committed to creating an inclusive culture and contributing to its communities.

Sr. Assoc-Trans Processing

Company: Sutherland

Location: Other US Location

Posted Jan 30, 2025

Sutherland is looking for a goal-oriented and strategic thinking individual to join as a Manager of Service Delivery. The role involves reviewing and analyzing claim form 1500, utilizing coding tools, verifying claim status, and resolving billing discrepancies. The ideal candidate should have at least 2 years of experience in physician revenue cycle management, proficiency in medical coding tools, and expertise in various medical specialties. The company offers perks such as night shift allowance, fixed weekend offs, 2-way cab facility, 24 days leave, and incentives.

Application Support - Treasury and Tax Technology

Company: Otis Elevator

Location: Other US Location

Posted Jan 30, 2025

Otis, a leading global elevator and escalator company, is seeking an experienced Application Support professional for Treasury and Tax Technology. The role involves providing level 1 support for tax and treasury applications, monitoring file transmissions, managing user access, and assisting in system test plans. The ideal candidate should have 2+ years of experience in application support, business analysis, and infrastructure components. Preferred experience includes Kyriba, Treasury Banking, DT Tax, OneSource, Indirect Tax Determination, Sabrix, Corptax, PTMS, Longview, and SaaS applications. Exceptional customer focus, communication, collaboration, and relationship-building skills are required. Otis offers opportunities for growth, training, and resources, and is committed to diversity, ethics, and quality.

Senior Software Engineer (.NET environment)

Company: Coupa Software

Location: Other US Location

Posted Jan 30, 2025

Coupa is a leading total spend management platform for businesses, offering AI-driven solutions for predicting, prescribing, and automating smarter, more profitable business decisions. The company values innovation, collaboration, and global impact, with a culture driven by transparency and excellence. As a Senior Software Engineer, you'll help scale Coupa's platforms, collaborate on new features, and mentor others. Requirements include 5+ years of software development experience, preferably with .NET, and expertise in LLM prompting, RAG, and agentic frameworks.

Assistant Manager

Company: SUNRIDGE MANAGEMENT GROUP INC

Location: Other US Location

Posted Jan 30, 2025

The Assistant Manager position involves assisting the manager in managing the property, handling income collection, maintaining resident relations, conducting marketing efforts, and performing administrative tasks. The role requires at least 1 year of property management experience and basic computer skills. The job involves working 40 hours per week for full-time employees or up to 25 hours per week for part-time employees, with flexible work hours that may include holidays or weekends.

Senior Product Designer

Company: Coates Group

Location: Other US Location

Posted Jan 30, 2025

Coates Group, a global technology company, is seeking a Senior Product Designer for the Creative Center team. The role involves leading and delivering user-centered design solutions, collaborating with cross-functional teams, and mentoring junior team members. The company is known for its innovative spirit, industry leadership, and commitment to creating dynamic, personalized, and engaging customer experiences. They value diversity, creativity, and continuous growth. The ideal candidate should have 5+ years of UX/UI/Product design experience, expertise in Figma, and a strong understanding of WCAG standards.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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