Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Java Full Stack Developer

Company: Fusemachines

Location: Other US Location

Posted Jan 30, 2025

Fusemachines, a 10+ year old AI company, is seeking a Full Stack Developer for a remote work-from-home position. The developer will work with cross-functional teams to enhance applications, troubleshoot issues, and propose technical solutions. Required skills include proficiency in Java, Spring Boot, React, Redux, PL/SQL, and experience with Oracle, Snowflake, or Postgres databases. The company is committed to diversity and inclusion.

Java Full Stack Developer

Company: Fusemachines

Location: Other US Location

Posted Jan 30, 2025

Fusemachines, a 10+ year old AI company, is seeking a Full Stack Developer for a remote work-from-home position. The developer will work with cross-functional teams to enhance applications, troubleshoot issues, and propose technical solutions. Required skills include proficiency in Java, Spring Boot, React, Redux, PL/SQL, and experience with Oracle, Snowflake, or Postgres databases. The company is committed to diversity and inclusion.

Senior Software Engineer - Data Platform

Company: Level AI

Location: Other US Location

Posted Jan 30, 2025

Level AI, a Series C startup based in Mountain View, California, is seeking a Senior Software Engineer to contribute to the design, development, and enhancement of their cutting-edge data warehouse and analytics platform. The role involves collaborating with cross-functional teams, designing scalable analytics platforms, building and maintaining efficient data warehouse schemas, and optimizing data systems for performance and scalability. Key skills required include data modeling, ETLELT pipelines, data warehousing platforms, programming and SQL proficiency, and data integration knowledge.

Payroll Specialist (RTR/GL)

Company: Microstrategy

Location: Other US Location

Posted Jan 30, 2025

MicroStrategy is a global leader in enterprise analytics and mobility software, known for its innovative approach to business intelligence and analytics. The company is also recognized for its pioneering role in adopting Bitcoin as a key asset, which has led to significant stock performance. MicroStrategy values its employees, fostering a culture of innovation, curiosity, and excellence. The company is seeking a proven RTRGL Record to Report General Ledger professional with experience in handling accounting activities and reconciliations, coordinating external payroll vendors, and strong analytical skills. The ideal candidate will have a university degree in accounting or finance, fluency in English, and excellent communication skills.

Software Engineer, IoT

Company: Lime

Location: Other US Location

Posted Jan 30, 2025

Lime, the world's largest shared electric vehicle company, is seeking a Backend Software Engineer to help revolutionize urban transportation. The ideal candidate will have experience in an evolving startup environment, be customer-obsessed, data-driven, and passionate about Lime's mission. The role involves designing and building core technology for connected vehicles, improving operational tools, and collaborating with cross-functional teams. Lime offers competitive salaries, health and wellness benefits, flexible vacation policies, and professional growth opportunities.

National Sales Manager

Company: PayJoy

Location: Other US Location

Posted Jan 30, 2025

PayJoy is a mission-driven financial service provider that offers credit to underserved customers in emerging markets using patented technology. The company has seen significant growth, doubling its customer base in the last two years while maintaining profitability. The National Sales Manager role involves increasing sales revenue, market share, and profitability through strategic planning and relationship building. The ideal candidate should have a Bachelor's degree in Business, Marketing, Finance, or a related field, and at least 5 years of experience in a commercial leadership role, preferably in the FinTech or telecommunications sector. The role requires expertise in sales management, strategy development, and relationship building. PayJoy offers comprehensive benefits, including health and dental insurance, life insurance, vacation time, and professional development perks.

Senior Account Manager - India

Company: Aerospike

Location: Other US Location

Posted Jan 30, 2025

Aerospike, a leading provider of hyperscale data solutions, is seeking a dynamic and aggressive Account Manager for its Strategic Accounts team in India. The role involves managing named strategic customers, focusing on renewals, expansions, and cross-selling. The ideal candidate should have extensive sales experience in a software company, preferably with database and product sales experience. A Bachelor's degree is required, and an MBA is an added advantage. The position is based in Mumbai, India.

EDI Support Engineer

Company: Cleo

Location: Other US Location

Posted Jan 30, 2025

The job posting seeks a candidate with a strong understanding of ANSI X12 and EDIFACT standards, experience in EDI mapping, and proficiency in transfer protocols like AS2, FTP, SFTP, and HTTPS. The candidate should be a team player with excellent communication skills, analytical abilities, and problem-solving skills. Desired skills include basic database and API knowledge. Preferred skills involve experience with Cleo products and B2BEDI Support roles. Key responsibilities include managing the CIC environment, responding to incidents, investigating EDI issues, performing bug fixes, onboarding trading partners, collaborating with internal departments, and timely escalation of critical issues.

Account Manager

Company: PairSoft

Location: Other US Location

Posted Jan 30, 2025

The Account Manager role involves managing client renewals, hunting for new business, and negotiating multiyear renewals. The ideal candidate should have a Bachelor's degree, 3+ years of B2B software sales experience, and a proven track record of exceeding sales targets. Strong communication skills, especially with technical topics, and experience selling solutions into an existing customer base are required. The role offers comprehensive employee benefits, a collaborative startup culture, and opportunities for career growth.

Java Full Stack Developer

Company: Fusemachines

Location: Other US Location

Posted Jan 30, 2025

Fusemachines, a 10+ year old AI company, is seeking a Full Stack Developer. The role involves developing and maintaining web applications using Java Spring framework, Spring Boot, React, and Redux. The developer will also optimize stored procedures, views, and functions using PLSQL, ensuring high performance and responsiveness of applications. They will troubleshoot issues, write efficient code, and collaborate with cross-functional teams to define and ship new features. Required skills include a Bachelor's degree in computer science or engineering, excellent communication and teamwork skills, strong proficiency in Java, React, Redux, and PLSQL, and experience with database concepts and tools. Fusemachines is an Equal Opportunities Employer committed to diversity and inclusion.

Account Manager ANZ

Company: Lansweeper

Location: Other US Location

Posted Jan 30, 2025

Lansweeper, a company with impressive yearly revenue growth, is seeking an Account Manager to expand its Global teams, specifically for the ANZ region. The Account Manager will drive revenue growth by building relationships with key decision-makers in SMB to large global companies. Key responsibilities include understanding customer needs, navigating complex decision-making processes, and delivering value-driven solutions. The ideal candidate should have a proven track record in sales, experience with legal procurement and security processes, and proficiency in value-based selling techniques. The company offers a fast-paced environment, opportunities for career acceleration, and a variety of benefits.

Director, Sales Engineering

Company: Microstrategy

Location: Other US Location

Posted Jan 30, 2025

MicroStrategy is seeking a Sales Engineering Director for the APAC region to manage a team of sales engineers, lead important sales cycles, and provide technical expertise. The ideal candidate should have experience in sales engineering management, BI tools, value-based selling, and SaaS selling. Familiarity with APAC markets and cultures is a plus. The role involves driving the technical sales process, collaborating with various teams, and staying updated on industry trends.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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