Customer Service Jobs in Other US Location

Positions 1,370,791 Updated daily

Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

WLAN Automation Engineer

Company: Cambium Networks

Location: Other US Location

Posted Jan 29, 2025

Cambium Networks is a global company delivering wireless communications for businesses, communities, and cities. They offer a unified wireless fabric that spans multiple standards and frequencies, managed centrally via the cloud. Their multigigabit wireless fabric provides a compelling value proposition over traditional fiber and alternative wireless solutions. They are seeking a Senior Software Engineer with experience in automation using Python, systems-level experience, and knowledge of 802.11abgn and 11ac protocols. The ideal candidate should be a firm believer in Cambium's mission of connecting the unconnected.

Manager, Client Solutions (Programmatic) - FreeWheel - Virtual/Remote

Company: FreeWheel

Location: Other US Location

Posted Jan 29, 2025

FreeWheel, a Comcast company, is seeking a line manager for their Solutions Engineering function, focusing on their Demand Side Platform (DSP) programmatic offering. The role involves managing a team of Solutions Consultants in the US and EMEA, partnering with commercial teams, and defining strategies to meet client and internal business needs. The ideal candidate should be client-centric, strategically minded, and an excellent communicator with proven experience in team leading. They should have a solid background in SaaS, understanding of the AdTech industry, and familiarity with Python, SQL, and AWS. The role is semi-technical, requiring understanding of technical concepts and working with solutions engineers and product and engineering teams.

Knowledge Management Specialist

Company: WISE

Location: Other US Location

Posted Jan 29, 2025

Wise is a global technology company aiming to simplify and save money on international payments. The Knowledge Management team is seeking a Specialist to create a centralized, high-quality knowledge base, improve operational efficiency, and support the Wise mission. The role involves documenting workflows, creating knowledge base articles, and driving KM initiatives. The ideal candidate is passionate about customer experience, technology, and making a difference, with a proven track record in Knowledge Management and problem-solving skills.

TV Programming Intern EMEA Networks

Company: NBCUniversal

Location: Other US Location

Posted Jan 29, 2025

NBCUniversal, a subsidiary of Comcast Corporation, is offering a 12-month internship in Content Planning. The intern will assist in planning content for various television channels, learn to use bespoke data entry systems, analyze ratings, conduct competitor analysis, and participate in market research and content acquisition. The role provides exposure to a broad range of tasks involved in the operation of a television channel, enhancing strategic thinking in an ever-changing landscape. The intern will learn about channel planning, programming, and the fundamentals of broadcasting. Key qualifications include attention to detail, ability to work under pressure, communication skills, task prioritization, curiosity, and teamwork.

Lead Product Manager

Company: Deputy

Location: Other US Location

Posted Jan 29, 2025

Deputy, a global SaaS workforce management company, is revolutionizing the world of work for hourly workers. With a platform serving over 15 million workers and 375,000 workplaces across 100+ countries, Deputy aims to make workplaces more profitable, compliant, and productive while increasing worker engagement and happiness. The company is seeking a Product Manager with at least 5 years of experience, strong commercial acumen, and a passion for creating solutions that prioritize people. Deputy offers a range of employee perks, including ownership in the company, flexible remote work policies, and mental health support.

Test Manager

Company: BEUMER Group

Location: Other US Location

Posted Jan 29, 2025

BEUMER, a family-owned intralogistics leader with over 40 years of experience in the North American market, is seeking a Test Manager for their baggage handling solutions. The role involves planning and executing test plans, validating commissioning documents, liaising with management and third parties, and conducting customer acceptance training. The ideal candidate should have 5+ years of experience in baggage handling systems, control competency, and excellent communication skills. BEUMER offers comprehensive benefits including full medical and dental premiums, a generous 401k match, life insurance, paid time off, and long-term disability coverage.

Database Administrator (DBA)

Company: Cyara

Location: Other US Location

Posted Jan 29, 2025

Cyara is a leading provider of an Automated CX Assurance Platform, enabling brands to deliver superior customer experiences. The company values excellence, innovation, integrity, curiosity, and diversity. They offer a flexible work environment, competitive compensation, and a positive, results-oriented culture. The role involves designing, implementing, and maintaining database systems, ensuring security, performance, and compatibility with development teams. Qualifications include a Bachelor's degree, 5+ years of experience as a Database Administrator, and strong SQL Server skills.

Enterprise Relationship Manager

Company: ControlUp

Location: Other US Location

Posted Jan 29, 2025

ControlUp, a high-growth SaaS company specializing in Digital Experience Management, is seeking an experienced Enterprise Software Sales Executive. The role involves selling Digital Employee Experience solutions to end-users and channel partners, understanding client needs, and developing business value proposals. The ideal candidate should have 7 years of B2B enterprise sales experience, proven results in a quota-oriented environment, and strong negotiation skills. Business travel is expected. The company serves top telecommunications, health insurance, and healthcare companies.

Head of People and Culture - Montreal (14-month contract)

Company: Circle Medical

Location: Other US Location

Posted Jan 29, 2025

Circle Medical, a rapidly growing telemedicine provider in the US, is seeking a Head of People & Culture for a 14-month contract in Montreal. The role involves leading and implementing the company's HR strategy, enhancing employee experiences, and managing all aspects of the employee lifecycle. The ideal candidate will have 5+ years of HR experience, a strong understanding of HR legislation, and fluency in English and French. The position offers a competitive salary, comprehensive benefits, and opportunities for professional growth.

R&D Technologist

Company: Kraft Heinz

Location: Other US Location

Posted Jan 29, 2025

Kraft Heinz is seeking a passionate and results-driven R&D Technologist to join their EPDM Away From Home R&D team. The role involves driving innovation, supporting supply chain improvements, and collaborating with diverse stakeholders. The successful candidate will manage projects from concept to commercialization, build strong supplier relationships, understand customer needs, and work cross-functionally. Qualifications include a degree in Food Science or a related field, 2-3 years of industry experience, strong scientific skills, a customer-focused approach, and excellent communication skills. Kraft Heinz offers a competitive salary, hybrid working model, additional benefits, and a wide range of discounts. The hiring process includes a cognitive assessment, telephone call, and multiple interviews.

Licensing Manager, Consumer Products - Lifestyle (Fashion), Japan

Company: NBCUniversal

Location: Other US Location

Posted Jan 29, 2025

NBCUniversal is seeking a Licensing Manager for Consumer Products, Lifestyle, and Fashion in Japan. The role involves developing and executing a long-term business strategy for the Japan Lifestyle category, leveraging the company's rich entertainment content. Key responsibilities include category and licensee management, strategic planning, brand and content management, retail development, and financial planning. The ideal candidate should have a strong understanding of brand positioning, retail business development, and the retail environment. Proficiency in Japanese and English is mandatory, with both international and domestic travel required. The company values diversity, equity, and inclusion, and the role offers opportunities to contribute to these initiatives.

Senior software Engineer-Data Science/BI Engineer

Company: Cyara

Location: Other US Location

Posted Jan 29, 2025

Cyara is a leading provider of Automated CX Assurance Platforms, enabling brands to deliver superior customer experiences. The company values excellence, innovation, integrity, curiosity, and diversity. They offer a flexible work environment, competitive compensation, and a positive, results-oriented culture. The role involves designing, developing, and maintaining data pipelines, building data models, and working closely with data analysts and stakeholders. Qualifications include a degree in Computer Science or related field, 5+ years of experience as a Data Engineer, and proficiency in SQL and Python.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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