Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Customer Experience Problem Manager

Company: GCash

Location: Other US Location

Posted Jan 28, 2025

GCash is inviting individuals to join their team, aiming to improve Filipinos' lives through innovative financial solutions. The role involves designing and implementing quality management systems, solving complex business problems, and communicating data analysis to stakeholders. The position also includes leading teams, providing mentorship, and overseeing problem management processes. GCash offers career growth, a dynamic work environment, and competitive compensation.

Customer Support Analyst

Company: Bottomline Technologies

Location: Other US Location

Posted Jan 28, 2025

Bottomline is a global leader in business payments and cash management, seeking passionate individuals to join their team. The Customer Support Analyst role in Bangalore involves supporting customers and internal team members with complex issues, verifying and resolving defects, and promoting growth and innovation. The role requires proficiency in PaymodeX product, strong communication skills, and the ability to work independently. Previous customer and technical support experience is preferred but not required.

Senior DevOps Engineer (Azure)

Company: Amdaris

Location: Other US Location

Posted Jan 28, 2025

Amdaris, a rapidly growing software solutions company, is seeking a Senior Azure DevOps Engineer. The role involves managing code releases, optimizing cloud infrastructure, and integrating Azure-based systems. The ideal candidate should have extensive experience in Azure DevOps, Kubernetes, Docker, and CICD pipelines. Strong interpersonal skills and expertise in Windows or Linux environments are required. The company offers exciting growth opportunities and a supportive team environment.

Quality Manager

Company: Source Bioscience

Location: Other US Location

Posted Jan 28, 2025

Source BioScience is seeking a Quality Management System Manager with experience in ISO 15189 standards. The role involves managing the quality management system across multiple business units, supporting continual improvement, and ensuring regulatory compliance. The position is based in Nottingham but could be in Chichester. The ideal candidate will have a qualification in quality management, auditing experience, and understanding of root cause analysis. Desirable qualifications include HCPC registered Biomedical Scientist status, experience in cellular pathology, molecular techniques, sequencing, genomics, GCP clinical trials, and familiarity with QPulse. The salary is £45,000 to £50,000 depending on experience, with additional benefits including income protection, life assurance, employee assistance programme, Medicash health cash plan, shopping and leisure discount portal, virtual GP service, mProve Yourself health and wellbeing resources, SkinVision App, Able Futures Mental Health support, 33 days holiday, and a cycle to work scheme.

Senior Manager - HRBP

Company: Equifax Inc.

Location: Other US Location

Posted Jan 28, 2025

Equifax is seeking an experienced HR Business Partner (HRBP) with a minimum of 10 years in HR and 5 years as an HRBP. The role involves aligning business objectives with employees and management, implementing HR policies, managing employee engagement, onboarding, performance management, learning and organization development, Workday management, and global HR initiatives. The ideal candidate will have excellent communication, interpersonal, and organizational skills, and a strong understanding of labor laws and HR disciplines. Equifax offers a hybrid work setting, comprehensive compensation and healthcare packages, attractive paid time off, and growth potential through an online learning platform.

Team Lead, Legal Operations

Company: OKX

Location: Other US Location

Posted Jan 28, 2025

OKX, a leading crypto exchange and developer of OKX Wallet, is seeking a people manager with law or compliance degree. The role involves managing a team, liaising with internal stakeholders, assisting in legal responses, and preparing reports. The ideal candidate should have proven people management experience, strong communication skills, and a solutions-oriented mindset. Benefits include competitive remuneration, meal allowance, unlimited transport allowance, team building activities, training benefits, yearly bonus, insurance coverage, and growth opportunities.

Software Development Engineer in Test Analyst

Company: Global Payments Inc.

Location: Other US Location

Posted Jan 28, 2025

Global Payments is seeking a software engineer with extensive experience in software testing, coding, designing, and developing. The role involves participating in all steps of the software development life cycle, producing quality code, and collaborating with peers to identify and recommend practices for quality assurance using automation. The candidate will be responsible for building and maintaining automation frameworks, conducting performance, load, security, and service virtualization testing, and developing moderately complex software tools for validation and verification activities. The ideal candidate will have a Bachelor's or Master's degree in Software Engineering or a related field, and at least 6-8 years of relevant experience.

Specialist, Risk Operations (Payment Risk)

Company: OKX

Location: Other US Location

Posted Jan 28, 2025

OKX, a leading crypto exchange, is seeking a fraud and risk professional with 2-4 years of experience to establish a fraud risk team in Europe, specifically in Bulgaria and Hungary. The role involves investigating fraudulent activities, resolving customer issues, and developing antifraud processes. The ideal candidate should have a degree in accounting, finance, business administration, criminology, or a related field, and experience in the banking, financial, or fintech sector. Strong communication skills, critical thinking, and the ability to learn new technology tools quickly are essential. The company offers a competitive remuneration package, growth opportunities, and a multinational working environment.

Legal Counsel

Company: ANS Group

Location: Other US Location

Posted Jan 28, 2025

ANS is seeking a Legal Counsel with significant experience in commercial or company commercial law. The role involves managing a pipeline of commercial legal work, drafting and negotiating agreements, reviewing service level agreements, and mitigating legal risks. The ideal candidate will have strong drafting and negotiation skills, a desire to understand technology, and experience in corporate affairs. The role offers a fast-paced, dynamic sales environment with opportunities for personal growth and development. ANS provides a supportive, inclusive culture with comprehensive benefits, including flexible working, health insurance, and pension contributions.

AML/ KYC Data Management Lead

Company: GCash

Location: Other US Location

Posted Jan 28, 2025

GCash is offering a career opportunity in the leading FinTech company in the country, with potential for growth and development. The role involves managing customer lifecycle, vendor interactions, and ensuring regulatory compliance. The company values its employees with competitive compensation and benefits.

Head of Global Network Operations

Company: Global Payments Inc.

Location: Other US Location

Posted Jan 28, 2025

Global Payments Inc. is seeking a strategic leader for its Network Operations Center (GNOC) to oversee global network infrastructure, ensure service uptime, and manage incidents. The role involves leading a team, managing a budget, and collaborating with engineering and IT teams. The ideal candidate should have a Bachelor's degree in IT or a related field, 10+ years of experience in network operations, and proven experience managing global network operations. Strong knowledge of IT infrastructure, cloud computing, and security technologies is required. Excellent communication skills and the ability to work in a fast-paced environment are essential.

Customer Loyalty Executive

Company: Global Payments Inc.

Location: Other US Location

Posted Jan 28, 2025

Takepayments, a dynamic and rapidly growing company, is seeking a Customer Loyalty Executive for a remote position. The role involves building and maintaining strong relationships with existing customers, offering additional services, and providing ongoing support. The company offers an excellent basic salary of £25,000 with an OTE of £40,000, uncapped commission, work from home, career growth opportunities, and incredible events and incentives. The role requires previous sales experience, excellent communication skills, ability to work independently, strong organizational skills, accuracy, PC literacy, and willingness to undergo training in Stockport. The company is an equal opportunity employer.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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