Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Senior AWS Engineer

Company: Version 1

Location: Other US Location

Posted Jan 28, 2025

Version 1, a digital-first consultancy and service provider, is celebrating 26 years in technology services and is trusted by global brands. They have strategic partnerships with major tech companies like Microsoft, AWS, Oracle, Red Hat, OutSystems, and Snowflake. Version 1 has won several awards including Innovation Partner of the Year 2023 Oracle EMEA Partner Awards, Global Microsoft Modernising Applications Partner of the Year Award 2023, AWS Collaboration Partner of the Year EMEA 2023, and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. They are currently expanding their Digital Data and Cloud team and are looking for skilled individuals to join their fast-growing consultancy. The job description involves working for the Service Reliability Group (SRG) in a dedicated team for one of their largest customers, supporting their multicloud estate with a focus on AWS platform, developing innovative cloud solutions, working in a partnership model with the customer, and developing the AWS platform with an automation-first mindset.

Sales Development Representative

Company: ClearSource

Location: Other US Location

Posted Jan 28, 2025

ClearSource is seeking a Sales Development Representative with a passion for renewable energy and sales. The role involves lead generation, prospecting, lead qualification, pipeline management, collaboration, and continuous improvement. Required skills include sales experience, excellent communication, organizational skills, and a results-driven mindset. Familiarity with the solar industry and CRM software is preferred. Soft skills include self-motivation, resilience, and strong interpersonal skills.

SE/SSE - Ionic Angular (Support)

Company: NEC Software Solutions

Location: Other US Location

Posted Jan 28, 2025

NEC Software Solutions India Private Limited, based in Mumbai and Bangalore with over 1300 employees, is a leading provider of end-to-end IT services across various sectors. They have more than 30 years of experience and a reputation for delivering high-quality software products. The company is currently seeking a skilled web application developer with strong AngularJS experience to join their professional software development team. The role involves troubleshooting, documenting solutions, mentoring, and working closely with the housing application support team to resolve customer issues. The ideal candidate should have a strong understanding of design principles, UI best practices, and experience with SQLite Embedded.

Fraud & Dispute Analyst

Company: PayMongo

Location: Other US Location

Posted Jan 28, 2025

PayMongo, a financial technology company founded in March 2019, is seeking a Fraud & Dispute Analyst with at least 3 years of experience in dispute monitoring, analysis, and management. The role involves managing complex disputes, reviewing transaction data, ensuring compliance with legal requirements, and collaborating with sales and customer success teams. The company, backed by prominent investors, aims to redefine the financial landscape with innovative solutions for business growth.

SAP Analytics Senior Consultant

Company: DyFlex Solutions

Location: Other US Location

Posted Jan 28, 2025

DyFlex Solutions, an established SAP Platinum Partner, is seeking a Senior SAP Analytics Planning Consultant. The role involves working on various SAP Planning projects using SAP Analytics Cloud, delivering business process-focused solutions, and developing new skills in SAP S4HANA functional areas. The ideal candidate should have relevant tertiary qualifications, experience in Business Planning using SAP Analytics Cloud, knowledge of S4HANA data structures, and excellent communication skills. The company offers a flexible working environment and opportunities for growth and skill development.

Senior Offline Demand Planner

Company: Emma – The Sleep Company

Location: Other US Location

Posted Jan 28, 2025

The job posting is for a Demand Planning role within Emmas Offline Demand Planning team. The successful candidate will be responsible for developing and executing the Sales and Operations Planning process, creating accurate demand forecasts, analyzing historical demand patterns, collaborating with Offline Wholesale Teams, and monitoring key performance indicators. The ideal candidate should have a degree in Business Administration, Supply Chain, or a related field, relevant experience in demand planning or Sales and Operations Planning, strong analytical skills, problem-solving mindset, excellent communication skills, and strong stakeholder management. The company offers personal and company growth opportunities, exciting and challenging projects, responsibility and decision-making authority, and the chance to work with experts in diverse fields.

Senior Product Designer

Company: Gousto

Location: Other US Location

Posted Jan 28, 2025

Gousto, a UK-based recipe box company, is seeking a Senior Product Designer to lead and shape the future of its design system. The role involves collaborating with cross-functional teams to deliver impactful solutions, mentoring others, and elevating design across the company. The ideal candidate should be skilled in designing and evolving scalable design systems, experienced in leading product discovery and research activities, proficient in visual design, data-informed in their approach, and adept at creating intuitive and engaging user flows and prototypes.

Enterprise Customer Success Manager

Company: Workiva

Location: Other US Location

Posted Jan 28, 2025

The role of an Enterprise Customer Success Manager at Workiva involves maximizing customers' return on investment in the Workiva Platform, facilitating communication between stakeholders, and driving customer adoption. The individual will cultivate relationships with management sponsors, serve as a strategic advisor, and guide customers along the value curve. They will work closely with various teams to ensure widespread adoption, onboard and support customers, and advocate for them internally. The role also involves identifying risks, forecasting revenue changes, and driving team improvements. The ideal candidate will have an undergraduate degree, 6 years of related experience, and expertise in customer use cases and solutions within a software platform.

Field Install Audit Engineer

Company: ClearSource

Location: Other US Location

Posted Jan 28, 2025

ClearSource is seeking a Field Install Audit Engineer to join their team. The role involves assessing design and installation quality, supporting the field service group, and contributing to technical documentation. The company values customer-centricity, personal accountability, humble courage, hunger for excellence, and a happy and healthy work environment. They offer a work-from-home setup, competitive salary, medical and dental insurance, group life insurance, paid time off, and opportunities for career growth.

Sales Engineer

Company: Parallel Wireless

Location: Other US Location

Posted Jan 28, 2025

Parallel Wireless is seeking a sales engineer with at least 3 years of experience in global sales engineering. The role involves providing technical support to sales, documenting solutions, staying updated on industry trends, and serving as a regional subject matter expert. The candidate must have a deep understanding of 2G, 4G, and 5G networks, extensive communication skills, and exceptional organizational abilities. The job is based in Turkey and involves up to 30% travel. Parallel Wireless is a pioneer in Open RAN, prioritizing innovation, flexibility, and sustainability. They are committed to diversity and equality, serving over 60 customers worldwide and recognized with over 100 industry awards.

Strategic Account Manager

Company: Optimum

Location: Other US Location

Posted Jan 28, 2025

Optimum, a leader in connectivity, is seeking enthusiastic professionals to join their team. The Strategic Account Manager role involves developing sales strategies to increase advertising sales for Cablevision brands, including Newsday and amNewYork, across print, digital, and mobile platforms. The role requires a minimum of 5 years in advertising sales, demonstrated ability to meet and exceed revenue goals, and strong interpersonal skills. Optimum values Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise, and is an Equal Opportunity Employer.

Programmatic Specialist

Company: Klick Health

Location: Other US Location

Posted Jan 28, 2025

Klick Health is a renowned life sciences company, recognized for its exceptional workplace culture. They are seeking a Programmatic Media Specialist with at least 1 year of experience in programmatic media, media planning, and biddable platforms. The ideal candidate should be diligent, analytical, and capable of working autonomously or in a team. Familiarity with pharma or healthwellness products is a plus. The role involves enhancing, growing, and innovating Klick's programmatic practice, setting up and managing omnichannel programmatic campaigns, and providing actionable insights and recommendations.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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