Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Paid Media Analyst

Company: CleverTap

Location: Other US Location

Posted Jan 28, 2025

CleverTap, a global growth-stage startup, is seeking a Paid Media Analyst with 2+ years of experience in managing paid media campaigns, preferably in B2B SaaS industries. The ideal candidate should have a strong understanding of the Hispanic market, proficiency in analytics tools, and fluency in Portuguese and English. The role involves planning, executing, and optimizing performance-driven campaigns across LATAM, managing budgets, expanding in key Hispanic markets, analyzing performance, managing channels, conducting AB testing, collaborating with stakeholders, and staying updated on industry trends. The company offers a fast-paced, dynamic environment with opportunities for career growth and innovation.

Software Engineering Manager

Company: SafetyCulture

Location: Other US Location

Posted Jan 28, 2025

SafetyCulture, a company valued at AU$25Bn, is seeking a talented Engineering Manager to join their team. The role involves managing a team of software engineers, contributing to evolving engineering practices, and impacting positively on team health and culture. The company is known for its commitment to building inclusive teams and cultivating a sense of belonging. They offer hybrid working, professional development opportunities, and a range of office benefits including an in-house culinary crew, barista coffee machine, and pet-friendly office.

Senior Development Manager - Productivity Engineering

Company: Coupa Software

Location: Other US Location

Posted Jan 28, 2025

Coupa is seeking a Senior Development Manager to lead its Productivity Engineering Team. The role involves designing and improving build pipelines, monitoring and scaling infrastructure, and partnering with various teams to implement security controls and improve developer experience. The ideal candidate should have a minimum of 2 years of experience as a Senior Productivity Engineering Manager, expertise in developing high-performance build pipelines, and knowledge of common build frameworks and log management systems. Coupa values innovation, collaboration, and global impact, offering a culture driven by transparency, openness, and a shared commitment to excellence.

Marketing Manager

Company: Tomra

Location: Other US Location

Posted Jan 28, 2025

TOMRA, a Norwegian company founded in 1972, specializes in reverse vending machines for collecting used beverage containers. They offer solutions for the circular economy, employing 5000 people globally and listed on the Oslo Stock Exchange. TOMRA Collection is a leading innovator in the circular economy, responsible for approximately 85000 installations across 60 markets. The company values innovation, passion, and responsibility. They are seeking a Marketing Manager to develop and execute innovative marketing strategies for their product portfolio, based at their HQ in Asker, Norway. The role involves creating globally relevant product marketing campaigns, renewing and maintaining existing products, and collaborating with key functions to present products at EuroShop. The ideal candidate should have a higher university degree in Marketing or related fields, 3+ years of product marketing experience, and strong communication skills. TOMRA offers a rewarding position with opportunities for professional development, hybrid working, and an attractive compensation package.

EMEA Pre-Sales Team Lead

Company: monday.com

Location: Other US Location

Posted Jan 28, 2025

The company is seeking a Sales Engineering Team Leader with extensive experience in SaaS environments. The role involves leading a team, crafting strategies for new products, and assisting in demo meetings and RFP responses. The ideal candidate should have strong problem-solving skills, technical curiosity, excellent communication skills, and a proven track record in sales and customer success leadership.

Associate - Customer Success and Community Outreach

Company: Pano

Location: Other US Location

Posted Jan 28, 2025

Pano is a climate tech startup specializing in wildfire early detection using IoT, AI, satellites, and SaaS software. They have partnered with major utilities, fire authorities, and government agencies in the USA and Australia. Pano is seeking an Associate Customer Success and Community Outreach to build relationships with end-users, manage onboarding, and ensure swift execution of new station installations. The ideal candidate will have a background in disaster management, excellent communication skills, and a positive attitude.

Client Relationship Director

Company: IQ-EQ

Location: Other US Location

Posted Jan 28, 2025

IQEQ is seeking a Director to promote its brand and services, focusing on Fund Administration, Corporate Private Wealth, and Family Office businesses. The role involves contributing to revenue growth, developing strategies, conducting market research, and maintaining high standards of client service. The ideal candidate should have a degree, relevant professional qualifications, and at least 6 years of experience in the financial services industry, particularly in the alternative funds space. IQEQ offers an inclusive environment with opportunities for continuous learning and professional development.

Senior Software Engineer - .Net

Company: Coupa Software

Location: Other US Location

Posted Jan 28, 2025

Coupa is a leading total spend management platform for businesses, offering AI-driven solutions for predicting, prescribing, and automating smarter, more profitable business decisions. The company values innovation, collaboration, and global impact, with a culture driven by transparency and excellence. Coupa is seeking a Lead Software Engineer with 6-12 years of application development experience, strong handson development skills in C#, .NET Core, Entity Framework, and JavaScript, and experience with Reactjs, AngularJS, and SQL Server. The role involves designing, developing, and maintaining the product, working in an agile environment, and communicating with support and professional services teams.

Senior Back End Developer (C# .Net), SIT Team

Company: Access Softek

Location: Other US Location

Posted Jan 28, 2025

The job posting is for a Senior Backend Developer with experience in AWS Cloud solutions or willingness to learn. The role involves working on a Cloud-based Online Banking project using an agile approach, with a focus on multitenancy, microservices architecture, CICD, test automation, high availability, and a progressive tech stack. The company offers opportunities for learning, dedicated time for improvement, and a chance to work with FinTech banking solutions, cloud architecture, Kubernetes, Docker, serverless, etc. The primary responsibilities include writing and documenting high-quality code in C, following in-house development standards, writing unit and integration tests, designing and documenting web service APIs, building and supporting full continuous delivery and deployment pipelines, and collaborating with a distributed team. The company expects at least 5 years of experience in building commercial software, strong knowledge of C, desire to work with AWS, experience in unit test frameworks and API load testing, eagerness to learn new technologies, basic understanding of web security mechanisms, intermediate English skills, and ability to adjust working schedule for overlap with US Pacific time zone. Additional benefits include work from anywhere, flexible working hours, experienced development teams, long-term employment, competitive salary, paid vacation, sick leave, medical insurance, compensation for training, community of practice, internet compensation, home office equipment, and other benefits.

Director of Global R&D and Commercial Transformation

Company: McCain Foods

Location: Other US Location

Posted Jan 28, 2025

McCain Foods is seeking a strategic and influential Director of RampD and Commercial Transformation to lead a new function and drive their digital transformation program. The role involves designing and leading RampD and Commercialization processes, collaborating with senior stakeholders, overseeing performance monitoring and improvement, driving change management, managing risks, and advocating for digital transformation. The ideal candidate should have 10+ years of experience in large-scale transformation programs, strong leadership and stakeholder management skills, and a passion for innovation. The compensation package is $146,200 - $195,000 annually with bonus and LTI eligibility. McCain Foods is an equal opportunity employer committed to diversity and inclusion.

Director of Global R&D and Commercial Transformation

Company: McCain Foods

Location: Other US Location

Posted Jan 28, 2025

McCain Foods is seeking a strategic and influential Director of RampD and Commercial Transformation to lead a new function and drive their digital transformation program. The role involves designing and leading RampD and Commercialization processes, collaborating with senior stakeholders, overseeing continuous improvement, driving change management, managing risks, and advocating for digital transformation. The ideal candidate should have 10+ years of experience in large-scale transformation programs, strong leadership and stakeholder management skills, and a proven track record in change management and industry knowledge. The compensation package is $146,200 - $195,000 CAD annually with bonus and LTI eligibility. McCain Foods is an equal opportunity employer committed to diversity and inclusion.

Country Manager - Singapore

Company: Markato

Location: Other US Location

Posted Jan 28, 2025

Markato, a B2B marketplace and digital distributor, is seeking a General Manager for Singapore. The role involves managing P&L, formulating business strategies, building and developing the sales team, driving marketing and growth initiatives, managing key accounts, overseeing operations, setting up business infrastructure, and collaborating with cross-departmental teams. The ideal candidate should have managerial experience, preferably in a high-growth startup, be highly organized, driven, and comfortable with ambiguity. The company offers an opportunity to join a seed-stage startup, deliver real impact, build a local team, and work in a high-energy, transparent culture.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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