Customer Service Jobs in Other US Location

1,370,215 open positions · Updated daily

Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

SR NETWORK SYSTEMS ADMINISTRATOR 9661

Company: Extreme Networks

Location: Other US Location

Posted Jan 27, 2025

The job posting is for an IT Network Operations role that offers a broad scope of network technologies and IT solutions. The role involves end-user support, lifecycle management of network hardware and software, and troubleshooting first and second-level network issues. The position requires a Bachelor's degree in computer science or a related field, relevant certifications, and experience with troubleshooting and using ServiceNow. The role offers opportunities for skill expansion, work-life balance, and collaboration with cross-functional teams.

Data Governance Manager

Company: Takeda

Location: Other US Location

Posted Jan 27, 2025

Takeda, a global pharmaceutical company, is inviting applications for a role in its Innovation Capability Center (ICC) in Bengaluru, India. The role involves optimizing data efficiency and quality, ensuring compliance with global data governance policies, and improving data trust across domains. The successful candidate will have a degree in Computer Science or Information Systems with at least 7 years of relevant experience. They should be familiar with data governance concepts, Collibra, GDPR, and various databases and tools. Takeda offers competitive benefits including a performance bonus, flexible work environment, comprehensive healthcare, and learning platforms. The company is committed to digital transformation and improving patients' lives.

Program Manager (SAP Master Data Management)

Company: Mobica

Location: Other US Location

Posted Jan 27, 2025

Mobica is a global software services company with offices in Europe and the USA, partnering with businesses across various industries. They offer engineering expertise across the entire technology stack and work with well-known global brands. Mobica empowers employees to develop their skills, fosters open communication, and provides a flexible work environment. They are seeking a highly experienced Program Manager with 15 to 20 years of experience to manage and deliver the MDM program, ensuring client satisfaction and driving business growth.

Associate Channel Manager (National Supermarkets)

Company: Mattel

Location: Other US Location

Posted Jan 27, 2025

Mattel is seeking an experienced Associate Channel Manager for National Supermarkets in Istanbul. The role involves building and managing long-term business partnerships with key customers, achieving sales volume and revenue targets, and increasing brand presence. The ideal candidate should have over 7 years of experience in customer and key account management, preferably in an FMCG company, with a deep understanding of Migros and Carrefour operations. Proficiency in Excel and MS Office, excellent organizational and analytical skills, fluency in English and Turkish, and a Bachelor's degree in a related field are required. Mattel is a purpose-driven company that values collaboration, innovation, and execution, and offers a hybrid work model to empower a culture of growth, optimism, and wellbeing.

Software Engineering Leader | Customer Master Data

Company: IKEA

Location: Other US Location

Posted Jan 27, 2025

IKEA is seeking a hands-on Software Engineering Leader to lead the Customer Master Data (CMD) product in the Customer Engagement Domain. The role involves owning engineering for the CMD product, collaborating with the Product Owner, championing best practices, mentoring engineers, troubleshooting complex challenges, and representing IKEA's technical leadership. The ideal candidate should have 10+ years in software development, 3+ years of cloud experience (preferably Azure), proficiency in various technologies, strong leadership and communication skills, and a passion for innovation. IKEA offers a global team, flexibility, the opportunity to create scalable products impacting millions, and a culture that values togetherness and caring for people.

Product Marketing Manager

Company: Xsolla

Location: Other US Location

Posted Jan 27, 2025

Xsolla is hiring an experienced Product Marketing Manager for their Fintech suite of products, including Xsolla Pay, Xsolla Wallet, Xsolla Offerwall, and Xsolla Gold Payments. The ideal candidate should have a proven track record in B2B marketing campaigns within the fintech and gaming industries. The PMM will conduct market research, collaborate with cross-functional teams, and develop a go-to-market strategy to drive product growth. Responsibilities include creating marketing briefs, content assets, and launching paid and organic marketing campaigns. Requirements include 3+ years of product marketing experience, strong project management skills, and proficiency in using tools like Gsuite, Jira, Confluence, Miro, and Figma.

Software Tester

Company: Takeda

Location: Other US Location

Posted Jan 27, 2025

Takeda is offering a Software Tester position in Bengaluru, India. The role involves designing and executing software tests, identifying product risks, and collaborating with various stakeholders. The ideal candidate should have a Bachelor's degree, 2+ years of relevant experience, and proficiency in English. Takeda is committed to creating an inclusive workplace and offers competitive compensation, flexible work environment, comprehensive healthcare insurance, and various learning platforms. The company is leading a digital revolution and improving the lives of millions of patients.

Architect, Operational Analytics

Company: Saviynt

Location: Other US Location

Posted Jan 27, 2025

Saviynt is seeking an Associate Principal Developer Business Intelligence to lead BI solution development, engage with business stakeholders, and mentor junior developers. The role involves designing and implementing BI solutions, working with cross-functional teams, and ensuring data governance and compliance. The ideal candidate should have a strong background in BI development, proficiency in BI tools, and excellent communication skills.

Talent Acquisition Specialist

Company: Quality Consulting Group

Location: Other US Location

Posted Jan 27, 2025

Quality Consulting Group, a leader in the pharmaceutical, biotech, medical devices, and manufacturing industry, is seeking a talented, highly motivated, and enthusiastic individual to join their team. The role involves working with a highly enthusiastic team in a world-class manufacturing industry in Puerto Rico. Responsibilities include recruiting, interviewing, and facilitating the hiring of qualified job applicants, working closely with hiring managers, scheduling pre-employment tests, creating new-hire onboarding programs, determining selection criteria, sourcing applicants, creating job descriptions, and managing high-volume requests in a fast-paced environment.

Program Manager (SAP Master Data Management)

Company: Mobica

Location: Other US Location

Posted Jan 27, 2025

Mobica is a global software services company with offices in Europe and the USA. They partner with businesses across various industries, providing engineering expertise across the entire technology stack. Mobica empowers its employees to develop their skills and advance their careers. They prioritize ideas over hierarchy and biases, fostering an environment of open communication and equal opportunities. Mobica offers flexible working hours, training programs, and a supportive multicultural environment. They are currently seeking a highly experienced Program Manager with 15 to 20 years of experience in program management and a strong understanding of Master Data Management (MDM). The ideal candidate will lead various projects, ensure timely delivery and client satisfaction, and manage project budgets and resources effectively.

Software Test Engineer

Company: Takeda

Location: Other US Location

Posted Jan 27, 2025

Takeda is seeking a Software Test Engineer to join their ICC in Bengaluru. The role involves using technical and teamwork skills, knowledge of testing and test automation, DevSecOps tools, and methods to deploy and improve solutions. The candidate will align with testers, developers, engineers, analysts, scrum masters, and delivery managers. Responsibilities include reviewing user stories, evaluating acceptance criteria, creating test approaches, and running diverse sets of tests. The ideal candidate should have a Bachelor's degree, 4+ years of relevant experience, and expertise in GxP validated software solutions, Agile methodologies, and testing in the cloud. Takeda offers competitive compensation, flexible work environment, comprehensive healthcare insurance, and diverse learning platforms.

System Engineer / Feature Owner

Company: Mobica

Location: Other US Location

Posted Jan 27, 2025

Mobica is a global company offering engineering expertise across the technology stack. They empower employees, prioritize ideas over hierarchy, and foster a safe, inclusive environment. They are seeking an experienced System Engineer Feature Owner for ADAS Interior or Parking systems, with a competitive salary package and opportunities for professional growth. The role involves creating technical documentation, aligning and delivering features, and collaborating with cross-functional teams.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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