Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Talent Development Specialist

Company: Protolabs

Location: Other US Location

Posted Jan 27, 2025

Protolabs is an equal opportunity employer committed to building a diverse team. They are seeking an experienced Talent Development Specialist to design, implement, and manage global talent development initiatives. The ideal candidate will have a strong background in instructional design, facilitation, project management, and understanding of global training needs. The role involves training delivery, instructional design, evaluation and improvement, stakeholder engagement, employee engagement, talent management, technology utilization, and collaboration. The company offers a growth-oriented environment, extensive elearning platform, onsite amenities, employee discount scheme, wellbeing culture, and competitive benefits.

Product Data Analyst

Company: Crypto.com

Location: Other US Location

Posted Jan 27, 2025

The job posting describes a role in data analytics for product development, requiring a bachelor's degree in a related field and 3+ years of experience. The role involves partnering with product stakeholders to make data-driven decisions, communicating insights to stakeholders, and leading the data strategy of product engineering. The ideal candidate should have strong analytical skills, experience with AB testing, and excellent communication abilities to convey complex data insights to non-technical stakeholders.

Salesforce Solution Consultant

Company: Verndale

Location: Other US Location

Posted Jan 27, 2025

Verndale is seeking a Solution Consultant with extensive CRM and Salesforce experience to drive solution architecture in sales pursuits, serve as a trusted client advisor, and ensure consistent delivery for clients in the Salesforce space. The role involves interviewing client stakeholders, guiding clients through Salesforce solution implementation, and designing elegant, innovative solutions. The ideal candidate should have excellent client-facing communication skills, business analysis strength, and active Salesforce certifications. Verndale offers a rapidly growing, entrepreneurial environment with opportunities for professional development, work-life balance, and diversity and inclusion.

Frontend Engineer

Company: Drivetrain

Location: Other US Location

Posted Jan 27, 2025

Drivetrain is a remote-first company, founded by ex-Googlers in 2021, offering a financial planning and decision-making platform for businesses. They aim to empower companies to scale and achieve targets predictably. Drivetrain values a remote-friendly culture, open communication, idea-friendliness, customer-centricity, and trust in employees. They are seeking a Frontend Engineer with 1-3 years of experience in web UI, JavaScript, or frontend engineering, proficient in ReactJS, data structures, and JavaScript, HTML, and CSS. The role involves working closely with design, product, and engineering teams to create responsive and interactive interfaces.

Manager, Technical Accelerator Consultants - Impact

Company: ServiceNow

Location: Other US Location

Posted Jan 27, 2025

ServiceNow is seeking a Manager Technical Accelerator Consultants for their Impact product, which personalizes customers' digital transformation journey on the Now Platform. The role involves hiring, coaching, and leading a team of Senior and Associate level consultants, managing technical delivery, and ensuring high customer satisfaction. The ideal candidate should have 4+ years of experience in a professional or managed services organization, excellent communication skills, and a customer-centric attitude. ServiceNow is committed to creating an inclusive environment and offers flexible hybrid contracts.

Golang Backend Developer

Company: Xsolla

Location: Other US Location

Posted Jan 27, 2025

Xsolla is seeking a Backend Developer to enhance the Xsolla Account, a consumer-facing brand integrated into game titles and payment interactions. The role involves designing and developing backend for Xsolla Account and Xsolla Wallet, integrating services with third-party components, collaborating with cross-functional teams, and maintaining system performance. The ideal candidate should have 3+ years of relevant backend work experience, knowledge of SQL, Golang, Docker, Kubernetes, and experience with AMQP, KeyValue storage. Preferred skills include experience with continuous integration and deployment, RabbitMQ, Redis, OpenAPI, Swagger, and understanding of TDDBDD and distributed systems architecture. Xsolla offers comprehensive benefits, including medical, dental, vision plans, unlimited Flexible Time Off, and a personalized career roadmap. The company is committed to diversity and inclusion, and considers qualified applicants with criminal histories.

Business Analyst I

Company: IntelliPro Group Inc.

Location: Other US Location

Posted Jan 27, 2025

IntelliPro, a global leader in talent acquisition and HR solutions, is seeking a Business Systems Analyst 1. The role involves supporting maintenance management and work order application systems, with a focus on customer-facing interactions. Key responsibilities include troubleshooting and resolving issues, collecting data accurately, and developing solutions for customer needs. The ideal candidate should have 2+ years of directly related experience, strong communication skills, and the ability to establish customer trust. Preferred skills include familiarity with Maximo, Oracle Field Service, Microsoft Excel, Azure DevOps, and Microsoft SQL. The role primarily involves working with Maximo and OFS, along with Excel and occasional SQL tasks. IntelliPro offers a comprehensive benefits package and is committed to diversity and inclusivity.

Advisory Solution Consultant - Federal Government

Company: ServiceNow

Location: Other US Location

Posted Jan 27, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Solution Consultant with 7+ years of presales solution consulting or sales engineering experience. The role involves supporting a Sales Account Executive in the Federal Government space, guiding revenue for ServiceNow products, and providing product-specific solutions during sales cycles. The ideal candidate should have proficiency with the ServiceNow platform, experience working collaboratively with product management, product marketing, and professional services, and territory management skills. The company values inclusivity and welcomes candidates from diverse backgrounds.

PA - Technical Sales Representative - Fluid Control, Filtration and Handling - Central Pennsylvania

Company: SunSource

Location: Other US Location

Posted Jan 27, 2025

Ryan Herco Flow Solutions, a SunSource company, is a leading distributor of fluid control systems, fluid filtration systems, fluid handling products, microelectronics, and general industrial supplies. They offer competitive pay and comprehensive benefits, including medical, dental, vision insurance, vacation, sick leave, holiday pay, life insurance, tuition reimbursement, and a 401k with company match. The company values career advancement and promotes from within. Essential functions include solidifying and developing relationships with key customers, identifying and selling new prospects, and maintaining a high degree of professionalism. Required qualifications include a 4-year college degree or equivalent experience, 1+ years of field sales experience, and a valid driver's license. The company participates in E-Verify and is an Equal Employment Opportunity Employer.

Associate - Product Marketing

Company: Drivetrain

Location: Other US Location

Posted Jan 27, 2025

Drivetrain is a remote-first company, founded in 2021 by ex-Googlers, offering a financial planning and decision-making platform for businesses. They aim to empower companies to scale and achieve targets predictably. Drivetrain values a remote-friendly culture, open communication, idea-friendliness, customer-centricity, and trust in employees. They are seeking a Product Marketer with 13 years of B2B SaaS marketing experience to lead post-product development marketing efforts, drive product adoption, and collaborate across functions.

Category Manager, Energy CE GB

Company: McCain Foods

Location: Other US Location

Posted Jan 27, 2025

McCain Foods is seeking a Category Manager for Energy in Villeneuve dAscq, France or Lewedop, Netherlands. The role involves leading strategic sourcing for energy services and auxiliaries, managing energy commodities, and collaborating with sustainability and operations teams to reduce emissions. The ideal candidate will have a Masters Degree in procurement, business, or engineering, and 68 years of procurement experience in the FMCG or food and beverage industry. They should possess in-depth knowledge of energy markets, business acumen, collaboration skills, analytical and strategic thinking, excellent communication skills, and the ability to influence stakeholders. The role requires embedding McCain's HSSE, DampI, and CSR strategies in sourcing activities and driving supplier contributions to achieve company goals.

Coordinator, Technical Operations

Company: Accurate Background

Location: Other US Location

Posted Jan 27, 2025

Accurate Background is seeking a Technical Operations Coordinator to provide IT support globally. The role involves troubleshooting technical issues, setting up new equipment, and maintaining workstations. The ideal candidate should have strong customer service skills, ability to communicate with both technical and non-technical stakeholders, and be willing to work flexible hours. The company offers a fast-paced environment with growth opportunities and a commitment to diversity. The role is full-time, based in Thane, India, and requires 5 days a week in the office.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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