Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Senior ServiceNow Test Engineer

Company: EchoStar

Location: Other US Location

Posted Jan 27, 2025

DISH Network Technologies, an EchoStar company, is seeking a ServiceNow tester with 1.5-4 years of experience. The role involves designing automated test scripts, maintaining and extending the automation framework, collaborating with various teams, and troubleshooting issues. The ideal candidate should have hands-on experience in ServiceNow implementation testing, Service Catalog, and Service Portal modules. Knowledge of ITSM modules like Incident Management, Problem Management, and Change Management is required. The company offers benefits such as Employee Stock Purchase, Term Insurance, Health Insurance, Training Reimbursement, Gratuity, Mobile and Internet Reimbursement, and Team Outings.

Neural Network Optimization Engineer

Company: Untether AI

Location: Other US Location

Posted Jan 27, 2025

Untether AI, a Toronto-based startup, is developing high-performance AI inference chips. They are looking for top-notch engineers to join their team, focusing on software development for seamless neural network deployment. The Neural Network Optimization Engineer role involves optimizing neural networks for customers, addressing performance bottlenecks, and collaborating with cross-functional teams. The company offers competitive perks, including stock options, and is committed to diversity and inclusivity.

Customer Success Manager

Company: Sapience Analytics Corp

Location: Other US Location

Posted Jan 27, 2025

Sapience Analytics is a SaaS software provider specializing in Workplace Analytics. They offer a comprehensive People Analytics solution, capturing work patterns within organizations and across all applications. The company is seeking a candidate with 3-5 years of experience in enterprise software deployment projects to provide business support for customers during product deployment and adoption. The role involves collaboration with customers, product management, and engineering, as well as supporting the sales team and designing integration solutions. A college degree is required.

Digital Content Specialist Lead

Company: Superside

Location: Other US Location

Posted Jan 27, 2025

Superside is offering an exciting opportunity for a seasoned Digital Content Specialist to lead multiple customer accounts, using AI tools to enhance content quality and efficiency. The role involves transforming briefs into polished, on-brand content at high speed while continuously refining AI skills. The ideal candidate should have 8+ years of experience, excellent English proficiency, and a strong portfolio. Familiarity with AI-driven content tools and understanding of SEO principles are essential. Superside, a leading Creative-as-a-Service company, offers a global community, flexible working hours, and a high-energy environment. The company is committed to diversity, equity, and inclusion.

Customer Success Manager

Company: DearDoc

Location: Other US Location

Posted Jan 27, 2025

DearDoc is a remote company based in Guadalajara, Mexico, offering a suite of technology and marketing tools to top doctors. They aim to help practices run smoothly and grow with new patients. The company culture is startup-like, with autonomy, innovation, and a fun, fast-paced environment. They are seeking a sales or revenue-driven professional with 12+ years of experience, strong product knowledge, and excellent customer empathy. The role involves managing revenue, product adoption, and customer advocacy. Benefits include unlimited PTO, health insurance, and a competitive salary.

Chargebacks Analyst I

Company: dLocal

Location: Other US Location

Posted Jan 27, 2025

dLocal is seeking a Chargebacks Analyst in Mexico, Uruguay, Argentina, or Brazil to join their Payments and Fraud team. The ideal candidate will process and dispute credit card chargebacks, analyze information, and communicate with external partners. The role requires a Bachelor's degree, 3+ years of administrative experience, fluency in English and Spanish, strong Excel skills, and excellent analytical skills.

Product Manager, Custody

Company: Crypto.com

Location: Other US Location

Posted Jan 27, 2025

Crypto.com is seeking Product Managers to drive product initiatives from inception through execution. The role involves creating and maintaining the team's roadmap, defining features, interviewing customers, performing market research, and collaborating with cross-functional teams. The ideal candidate should have experience with settlement operations, regulated financial products, and digital assets. They should also have a data-informed work style, a passion for building customer-facing products, and experience shipping successful software or financial products at scale. Crypto.com is committed to creating an environment where internal talent is recognized and career growth opportunities are presented fairly.

Manager of Customer Success

Company: DearDoc

Location: Other US Location

Posted Jan 27, 2025

DearDoc is a technology and marketing platform for top doctors, aiming to help them run their practices more efficiently. The company has been recognized as a great place to work in 2022 and 2023. DearDoc is a passionate and hardworking team dedicated to serving over 4500 practices, continuously innovating in the healthcare space. They offer a fun, fast-paced culture with autonomy and innovation, along with competitive benefits and a salary range of 600k MXN (OTE 790k MXN) per year. The Customer Success Manager role involves managing a team, hiring and training staff, driving key performance metrics, and partnering with the sales organization. The ideal candidate should have at least 3 years of revenue-driven customer success experience, strong communication skills, and a proven track record in identifying customer needs and implementing long-term software solutions.

Editorial Asisstant

Company: Dazn

Location: Other US Location

Posted Jan 27, 2025

DAZN, a leading global OTT sports service, is hiring a Content Editor for its Customer Services Help Centre team. The role involves editing, refining, and maintaining high-quality content for the company's online help center. Key responsibilities include building, reviewing, and editing help center articles, ensuring content is accurate, user-friendly, and aligned with brand guidelines. The ideal candidate should have a degree in communications, English, Journalism, Technical Writing, or a related field, with 1+ years of experience in content management or technical writing. Strong writing, editing, and proofreading skills are required, along with familiarity with content management systems and SEO principles.

Senior Commercetools Developer

Company: Globant

Location: Other US Location

Posted Jan 27, 2025

Globant Commerce Studio is a digital transformation agency specializing in commerce, partnering with major brands like Nike, Canon, Coca-Cola, Amatil, and Nestle. They are seeking a Senior Commercetools Developer with 5+ years of experience in backend development, cloud serverless services, and microservices-based solutions. The role involves translating client requirements into technical design schemas, integrating with content management solutions, and unlocking business value through new technologies. The company offers opportunities for career growth, working on large-scale projects globally, and being part of an agile pod driven by a culture of self-regulated teamwork.

Salesforce QA Support Consultant

Company: Komodo Health Inc.

Location: Other US Location

Posted Jan 27, 2025

Komodo Health is a company dedicated to reducing the global burden of disease through smarter use of data. They have built the Healthcare Map, the largest and most complete view of the US healthcare system, using deidentified real-world patient data, innovative algorithms, and clinical experience. The company offers a suite of software applications to help answer complex healthcare questions. They value their employees, encouraging them to be awesome, seek growth, deliver wow, and enjoy the ride. The company is seeking a Product Support and Product QA professional with experience in high-quality product support, Salesforce utilization, QA testing for cloud applications, and strong communication skills. The role offers a competitive total rewards package and a hybrid work model.

Technical Support Specialist, Tier 1

Company: Poppulo

Location: Other US Location

Posted Jan 27, 2025

Poppulo, a leading software company in communications and workplace technology, is seeking a Technical Support Specialist Tier 1. This role involves providing initial and technical solutions to customer inquiries and issues, ensuring a positive customer experience. The ideal candidate should have a Bachelor's degree in IT or related field, 2+ years of technical support experience, strong customer service skills, and excellent technical troubleshooting abilities. The company values diversity, innovation, and collaboration, and offers a dynamic work environment with opportunities for professional growth.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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