Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Engineering Manager

Company: Teya

Location: Other US Location

Posted Jan 27, 2025

Teya is a London-based payment and software service provider for small local businesses across Europe, founded in 2019. They aim to level the playing field for small businesses against high street giants by offering easy-to-use, integrated tools for accepting payments and boosting business performance. Teya is looking for an experienced Engineering Manager to lead their engineering teams, manage the full lifecycle of key features, and drive quality of delivery. The ideal candidate should have 3+ years of team leadership experience, 5+ years of software engineering experience, and a strong understanding of reliability engineering. Teya offers flexible working hours, health insurance, meal allowance, 25 days of annual leave, a public transportation card, frequent team events, office snacks, and a friendly office environment.

Senior Software Engineer, Backend

Company: Grab Holdings

Location: Other US Location

Posted Jan 27, 2025

Grab, Southeast Asia's leading superapp, is seeking a Senior Backend Engineer for its Mobility team. The role involves designing and writing Go language code to improve service availability, scalability, latency, and efficiency. The engineer will work on high-throughput real-time systems, participate in code and design reviews, and collaborate with product and experience teams. The ideal candidate will have a degree in Computer Science, at least 5+ years of experience in software engineering, and strong fundamentals in algorithms and data structures.

Purchase Manager

Company: Applus+ IDIADA North America

Location: Other US Location

Posted Jan 27, 2025

Applus+ IDIADA is a global automotive engineering company with over 30 years of experience. They offer comprehensive design engineering, validation, and homologation services. The company has a strong international presence with subsidiaries in 22 countries. They are currently seeking a procurement professional with at least 10 years of experience in the automotive OEM/Tier1 supplier sector. The ideal candidate should have a Mechanical or Electronics engineering degree, CPSM or CSCP qualification, and be proficient in English and Hindi. Knowledge of Spanish, ERP (preferably SAP Ariba), and import/export regulations is preferred. The role involves controlling procurement, developing suppliers, identifying risks, and working in a multicultural environment. Applus+ IDIADA offers a global approach, professional development opportunities, and a competitive package.

Onsite Support Engineer

Company: Endava

Location: Other US Location

Posted Jan 27, 2025

Endava is a technology company that has been driving meaningful change for over two decades by combining world-class engineering, industry expertise, and a people-centric mindset. They consult and partner with leading brands to create dynamic platforms and intelligent digital experiences. The company is seeking an Infrastructure Specialist, or Support Engineer, to design and implement backend services, ensuring reliability, security, and scalability. The role involves providing technical assistance, addressing hardware and software issues, and offering personalized IT support to enhance operational efficiency. The ideal candidate should have experience in Windows 10 and MacOS installation, operation, and troubleshooting, as well as knowledge of networking concepts, Microsoft Office 365 administration, and ITIL awareness. Endava offers a competitive salary package, career development opportunities, learning opportunities, work-life balance, and a commitment to diversity and inclusion.

Cyber threat intelligence analyst | Junior

Company: Nord Security

Location: Other US Location

Posted Jan 27, 2025

Nord Security, a global leader in internet privacy and security solutions, is seeking a dedicated Threat Intelligence professional. The role involves evaluating and mitigating false positives and false negatives, refining internal threat intelligence solutions, and collaborating with research and product teams to develop innovative threat detection techniques. The ideal candidate should demonstrate enthusiasm for continuous learning, strong analytical skills, and the ability to communicate technical concepts clearly. Experience with OSINT tools, Python, and understanding of cybersecurity principles are considered advantages. The salary range is from 2000 to 2700 EUR monthly. Nord Security offers professional growth, health benefits, mental wellbeing support, team spirit, more free time, and flexibility.

Linux Data Base Engineer

Company: cargo-partner

Location: Other US Location

Posted Jan 27, 2025

Cargopartner, a logistics company with over 40 years of experience, is seeking a Linux Database Administrator with expertise in Ubuntu, Red Hat, and CentOS. The role involves managing and operating globally distributed IT data centers, ensuring database performance, security, and availability. Responsibilities include database management, performance tuning, backup and recovery, security and compliance, monitoring and alerting, and documentation. The company offers a competitive salary, benefits, and opportunities for growth. Cargopartner is an equal opportunity employer committed to diversity and inclusivity.

Technical Test Engineer

Company: mindcurv group

Location: Other US Location

Posted Jan 27, 2025

Mindcurv is a company that helps customers rethink their digital business experiences and technology. They design sustainable and accountable solutions for a digital world, covering the markets' need to digitalize business processes and customer experiences. The company is looking for a Technical Test Engineer with experience in agile development projects, automation testing tools, and proficiency in JavaScript or TypeScript. Mindcurv offers a great salary, intellectual challenges, and a hybrid way of working. They value self-starters, team players, and continuous learners.

Senior Consultant SAP Order-to-Cash

Company: Sika

Location: Other US Location

Posted Jan 27, 2025

Sika, a global specialty chemicals company, is seeking a Senior Consultant SAP OrdertoCash in Lyndhurst, New Jersey. The role involves leading projects, delivering solutions, and working with the latest technologies like S4 HANA. The ideal candidate should have a degree in Computer Sciences or Business Studies, at least 5 years of experience in configuring or implementing Order to Cash solutions, and strong knowledge of SAP modules. Sika offers an attractive employment package and opportunities for career growth.

Inbound Sales Specialist

Company: iKhokha

Location: Other US Location

Posted Jan 27, 2025

iKhokha, a rapidly growing FinTech in Africa, is seeking Inbound Sales Superstars to drive revenue growth and enhance customer experience. The role involves making sales calls, meeting KPIs, and ensuring timely client service. Qualifications include Matric, call center experience, sales experience, and proficiency in Microsoft Applications. Benefits include hybrid work models, competitive remuneration, and a friendly collaborative culture.

Sales Management - POS

Company: LINE MAN Wongnai

Location: Other US Location

Posted Jan 27, 2025

LINE MAN Wongnai is Thailand's leading OnDemand Delivery and Lifestyle eCommerce platform. The Sales Management POS role involves developing sales strategies for offline payment products, managing a high-performing sales team, overseeing the entire sales lifecycle, and building strong customer relationships. The ideal candidate should have a Bachelor's degree in Business, Finance, or Economics, 5+ years in banking, fintech, or payments, and a proven track record of leading strategies, managing teams, and achieving business objectives. Strong strategic thinking, cross-functional team management, and excellent communication skills are required.

Senior Back-end Engineer

Company: Sigma Software Group

Location: Other US Location

Posted Jan 27, 2025

Sigma Software is looking for an experienced developer to join their dynamic team. The role involves creating new features, expanding the platform, and working with a tech stack including Express, TypeScript, and AWS services. The ideal candidate should have extensive experience in JavaScript and TypeScript development, Node.js and Express servers, AWS, API design, and testing. Strong English communication skills are required. Bonus points for experience in application performance monitoring, security engineering, DevOps, data pipelines, and familiarity with LLMs and generative AI.

UX/UI Designer | Mid-Senior | Growth team

Company: Nord Security

Location: Other US Location

Posted Jan 27, 2025

Nord Security, a global leader in internet privacy and security solutions, is seeking a UXUI designer to join their team. The role involves designing web and growth design solutions, collaborating with various teams, and conducting AB testing. The ideal candidate should have proven experience in web design, exceptional visual and interaction design skills, and a commitment to aligning design with business objectives and user needs. Nord Security offers professional growth, health benefits, mental wellbeing support, team spirit, more free time, and flexibility.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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