Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Client Setup Specialist

Company: Sportradar

Location: Other US Location

Posted Jan 27, 2025

Sportradar, a leading sports technology company, is seeking a candidate for their Client Setup team. The role involves managing client setup, providing expert guidance, resolving issues, and collaborating with internal teams. The ideal candidate should have a degree in Computer Science or related field, proven client service experience, strong problem-solving skills, excellent communication, and ability to manage multiple projects in a fast-paced environment. Sportradar offers a challenging yet rewarding work environment with opportunities for growth and collaboration.

Credit Structuring Specialist

Company: Shift (shift.com.au)

Location: Other US Location

Posted Jan 27, 2025

Shift is a company dedicated to helping Australian SMEs manage their cash flow and choose suitable financial products. They believe in the power of Australian businesses and offer a collaborative culture with opportunities for career growth. They are seeking a Credit Structuring Specialist to transform challenges into opportunities, assess borrower situations, and craft tailored solutions for restructuring distressed loans. The role requires strong knowledge of accounting principles, expertise in assessing financial performance and borrower risk, and proficiency in negotiating favorable commercial terms. The company offers a collaborative team environment, flexible working conditions, family support, varied workspaces, a wellness focus, and a positive work environment.

APJ Marketing Head

Company: Arista Channels

Location: Other US Location

Posted Jan 27, 2025

Arista Networks, a leading company in data-driven client-to-cloud networking, is seeking a dynamic marketing leader for the Asia Pacific Japan region. The ideal candidate will develop and implement a regional marketing strategy, drive demand generation, increase brand visibility, manage digital marketing efforts, collaborate with channel and partner teams, oversee event marketing, and lead a regional marketing team. The role requires 10+ years of marketing experience in a B2B technology environment, expertise in at least two of the following areas: digital marketing, product marketing, brand strategy, demand generation, event marketing, and channel marketing, and a proven track record of working across multiple time zones and cultures in the Asia Pacific Japan region.

Associate Product Manager

Company: Multiplier

Location: Other US Location

Posted Jan 27, 2025

Multiplier is a newage PEO platform that simplifies international hiring. It offers a global employment platform to manage complexities of local compliance, labour contracts, payroll, benefits, and taxes. The mission is to enable companies to hire the best candidate regardless of location. The platform's architecture allows companies to scale and manage distributed teams efficiently without setting up local entities. The role involves improving the hiring and onboarding experience, owning the international payments stack, and developing a deep understanding of international hiring and compliance. The ideal candidate should have experience in B2B SaaS products, a proven track record in product development, strong communication skills, and customer empathy.

Senior SDET/QA Automation Engineer

Company: 99 Group

Location: Other US Location

Posted Jan 27, 2025

99 Group, a leading real estate technology company, is seeking a software tester with 5+ years of experience in manual and automated testing. The ideal candidate should have hands-on experience with Appium, Cypress, Playwright, Java, and JavaScript. They will be responsible for establishing testing strategies, overseeing quality control, and maintaining test frameworks. The company offers an exciting opportunity to revolutionize the real estate industry with cutting-edge technology and innovation.

Backend Engineer - Subscriptions

Company: Spotify

Location: Other US Location

Posted Jan 27, 2025

The Subscriptions RampD team at Spotify is responsible for overseeing the entire user journey, growing the platform's audience, and delivering value to users worldwide. They collaborate across various departments to create meaningful features and services. The team is currently working on defining premium and free value propositions, controlling pricing and discount availability, and capping features. They are a fast-paced team with a culture of helping other teams. The role involves working with backend engineers, centralizing the premium product portfolio, building a new system for product availability, pricing, and discounts, and collaborating with internal partners. The ideal candidate has 2+ years of backend engineering experience, a foundational understanding of system design, and a focus on quality and high-quality code.

Senior Product Manager

Company: Informa

Location: Other US Location

Posted Jan 27, 2025

Informa Connect is hiring a Senior Product Manager for the Life Sciences product portfolio. The role involves leading product development, aligning with strategic goals, and driving customer-centric innovation. Key responsibilities include realigning product development, enhancing user research, and managing product backlogs. The ideal candidate should have strategic thinking, stakeholder management skills, and a background in Life Sciences or related industries.

Administrative Manager

Company: Techery

Location: Other US Location

Posted Jan 27, 2025

Techery is seeking an Administrative Manager to manage daily office operations, maintain equipment and supplies, coordinate with vendors, and ensure high standards of organizational efficiency. The ideal candidate will have experience in budget planning, procurement, and accounting, as well as proficiency in Google Workspace and health and safety regulations. Techery offers a forward-thinking AI-driven environment, competitive salary, unlimited vacations, opportunities for self-development, and a collaborative team culture.

Spotify Customer Service Expert with Polish

Company: Sutherland

Location: Other US Location

Posted Jan 27, 2025

Sutherland is seeking motivated International Customer Service Professionals for a dynamic multicultural team supporting Spotify. The role involves providing email support, answering FAQs, and assisting with account and payment-related issues. Benefits include long-term job security, health insurance, paid annual leave, wellness days, food vouchers, a clear career path, work-from-home flexibility, competitive salary, and comprehensive training. Additional perks include employee discounts, an employee referral program, rewards and recognition, relocation package, multisport card, in-house learning portals, employee engagement events, and corporate social responsibility initiatives. Qualifications include excellent written and verbal skills in Polish and English, previous customer service experience is a plus, and a positive attitude with strong interpersonal skills.

Implementation Consultant

Company: Baxter Planning

Location: Other US Location

Posted Jan 27, 2025

The Implementation Consultant at Baxter Planning is responsible for supporting project implementation tasks, including requirement data validation, system configuration, and functional testing. They work directly with clients, managing multiple projects simultaneously across different time zones. The role requires strong analytical, communication, and organizational skills. The consultant must also have experience in SaaS deployment, supply chain knowledge, and quantitative problem-solving. A Bachelor's degree in a relevant field is preferred, along with experience in the aftermarket services, logistics, or supply chain industry. The position offers a proactive and supportive work environment with excellent work-life balance.

Senior Analyst - Insurance

Company: Informa

Location: Other US Location

Posted Jan 27, 2025

Curinos, a leading financial technology company, is seeking a Senior Analyst for its Insurance team in London. The role involves analyzing data from major UK retail banks and insurers to provide strategic insights to senior management. The successful candidate will have 2 years of analytical experience in the insurance industry, strong data analysis skills, and excellent communication abilities. Curinos offers competitive benefits, flexible working options, and opportunities for career growth. The company is committed to diversity and inclusivity.

IT Support Specialist

Company: Z1 Tech

Location: Other US Location

Posted Jan 27, 2025

Z1 Tech, a technology-focused company, is seeking an experienced IT Support Specialist. The role involves streamlining reports, installing and configuring hardware and software, monitoring and maintaining systems, providing technical support, and handling VPN installation and troubleshooting. The ideal candidate should have 34+ years of technical engineering support, demonstrated experience with both Windows and MAC systems, and good English skills. Z1 Tech values innovation, diversity, and inclusion, and is committed to creating a dynamic work environment.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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