Customer Service Jobs in Other US Location

Positions 1,370,791 Updated daily

Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Customer Success Manager

Company: Rapid7

Location: Other US Location

Posted Feb 28, 2025

The Customer Success Manager role at Rapid7 involves acting as a trusted advisor for customers, using cybersecurity knowledge and expertise to maximize the value of Rapid7's products. The role requires strong relationship management, product expertise, customer advocacy, and risk mitigation skills. The ideal candidate should have 3+ years of Customer Success or Account Management experience, preferably in high tech or SaaS, with a strong understanding of technical concepts. Excellent communication skills, project management abilities, and problem-solving mentality are essential. Familiarity with customer success platforms and industry-related certifications are plus points.

Web Engineer II - Systems & Processes

Company: Qualtrics

Location: Other US Location

Posted Feb 28, 2025

Qualtrics is seeking a Web Engineer II to support their digital marketing web properties. The role involves writing and maintaining well-structured, semantic, and scalable code, building high-performing web solutions, collaborating with designers and engineers, and participating in agile workflows. The ideal candidate should have 5+ years of professional web development experience, proficiency in PHP, Drupal 10, JavaScript ES6+, Tailwind CSS, HTML5, and package management using Webpack. Knowledge of AWS, docker, or Kubernetes is preferred. The team is focused on creating exceptional digital experiences for customers, and offers benefits such as individual engineering growth activities, career action planning, and a hybrid work model.

Principal / Lead Software Engineer- RUST (Algorithmic and Mathematics) - m/w/d

Company: HERE Technologies

Location: Other US Location

Posted Feb 28, 2025

HERE Technologies is seeking a Principal Software Engineer to lead the development of extended services for their VRP solver, Tour Planning. The role involves architecting and overseeing the creation of services that provide optimized inputs to the VRP solver, ensuring seamless integration with existing systems. The ideal candidate should have a degree in Computer Science or related fields, 8+ years of experience, expertise in Rust and Python, and strong knowledge of geospatial data and optimization problems. The company offers a great work-life balance, competitive salary, and the opportunity to work with cutting-edge technologies.

Senior Customer Success Manager

Company: Qualtrics

Location: Other US Location

Posted Feb 27, 2025

Qualtrics is seeking a Senior Customer Success Manager to join their team. The role involves working closely with clients to maximize the value of Qualtrics products, driving customer adoption, and optimizing programs. The ideal candidate should have a Bachelor's degree, 5+ years of experience in technical consulting or client-facing roles, and strong problem-solving skills. Qualtrics offers a comprehensive total rewards package, a hybrid work model, and an inclusive work environment.

Senior AI Developer

Company: BlackLine

Location: Other US Location

Posted Feb 28, 2025

BlackLine is a leading provider of cloud software that automates and controls the entire financial close process. They are seeking a highly skilled Senior AI Engineer to lead the development and deployment of enterprise-ready Generative AI solutions. The ideal candidate will possess a deep understanding of AI technologies and will be responsible for turning raw data into actionable insights, contributing to the development of innovative solutions, and driving advancements in artificial intelligence. BlackLine offers a culture that is kind, open, and accepting, empowering BlackLiners' continued growth and learning through professional development seminars and inclusive affinity groups.

Lead Technical Support Engineer

Company: HERE Technologies

Location: Other US Location

Posted Feb 28, 2025

This role, Senior Technical Support Engineer at HERE Technologies, involves supporting a diverse portfolio of products and services, acting as a technical interface for customers, and managing technical requests. The ideal candidate should have a strong understanding of programming languages, SQL, and Java, with experience in NDS and mobile application development. Previous customer-facing experience is beneficial. The role offers opportunities for growth, innovation, and contributing to cutting-edge solutions in a collaborative environment. HERE Technologies is an equal opportunity employer.

Escalation Manager, Global Support

Company: Rapid7

Location: Other US Location

Posted Feb 28, 2025

The Escalation Manager Global Support role involves resolving escalations, collaborating with leadership, and managing customer commitments. The role requires a confident self-starter with excellent communication, time management, and problem-solving skills. The ideal candidate should have experience with Salesforce, Jira, and Confluence. Rapid7 is a dynamic workplace that values tenacity, passion, and collaboration in cybersecurity.

Senior Financial Analyst, FP&A

Company: Red Bull

Location: Other US Location

Posted Feb 03, 2025

The Senior Financial Analyst will act as a business partner for leadership of the sales departments, performing analysis and providing recommendations. They will support the Trade Finance Manager in preparation and continuous development of the management reporting package, and assist in the Business Plan and Revised Estimate data collection. The role requires strong expertise in Microsoft Excel, SAP Hyperion, and other ERP or financial reporting tools, as well as experience with Business Intelligence BI tools. The candidate should have 3+ years of experience in financial analysis or controlling, preferably within the consumer goods or retail sector, and a Bachelor's degree in Accounting or Finance. Fluency in English is required.

Finance Manager, FP&A

Company: Red Bull

Location: Other US Location

Posted Feb 03, 2025

The Finance Manager at Red Bull Canada will support the company with all aspects of planning, analysis, and reporting, specifically for the full PampL consolidation. They will manage a team of 2 direct reports, responsible for financial management of marketing operations, indirects, capex, and consolidation reporting. The role involves coordinating the planning process across all business units, managing period closing, providing business support and communication, project support, and team development. The ideal candidate should have 5+ years of experience in a controlling financial analysis role, strong expertise in Microsoft Office Suite, SAP Hyperion, and other ERP or financial reporting tools, and excellent written and verbal communication skills.

Senior New Product Introduction (NPI) Manager (f/m/d)

Company: Munich Electrification

Location: Other US Location

Posted Feb 03, 2025

Munich Electrification is a global company specializing in electronic control units for electric vehicles and stationary storage systems. They are seeking a New Product Introduction (NPI) Senior Manager to manage and steer manufacturing service partners, ensuring successful product launches into series production. The role involves coordinating cross-functional teams, establishing multiproject timelines, and leading Design for Manufacturability (DFM) to optimize product designs for efficient, cost-effective production. The ideal candidate should have a university degree in engineering, at least 5 years of experience in the automotive sector, and strong project management and leadership skills.

Software Engineer II

Company: Rapid7

Location: Other US Location

Posted Feb 28, 2025

Rapid7 is seeking a Software Engineer II to join their expanding team in Prague. The role involves developing new features, working with cutting-edge technologies, and taking ownership of the development process end-to-end. The candidate will work on a variety of projects and strategic initiatives, collaborating with internal teams and driving solutions. The ideal candidate will have at least 2 years of software development experience using Java or Python, strong problem-solving skills, and a customer-centric approach. Rapid7 is committed to creating a safer digital world and offers a culture of continuous learning and innovation.

Outside Sales Account Executive, Southeast

Company: Xplor Technologies

Location: Other US Location

Posted Feb 03, 2025

Xplor is a company that provides cloud-based technology solutions to small and medium-sized businesses, enabling them to manage business operations efficiently. They are currently seeking an Outside Sales Account Executive in Cabot, AR, to develop relationships with business owners, onboard new clients, and close sales of their payment processing services. The role requires a minimum of 2 years of B2B sales experience, a valid driver's license, and the ability to work independently and as part of a team. Xplor offers a commission-only residual model with a portfolio ownership component, along with benefits such as lifetime residuals, W2 status, and access to mental health support. The company values simplicity, people-centric design, purposeful action, and community creation.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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