Customer Service Jobs in Other US Location

1,370,215 open positions · Updated daily

Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Manager, IT Risk Management

Company: Biogen

Location: Other US Location

Posted Jan 24, 2025

Biogen is seeking an IT Risk Manager with at least 5 years of experience in IT risk management and cybersecurity. The role involves identifying and assessing risks to the company's systems and data, developing cybersecurity policies, ensuring compliance with regulations, and supporting internal audits. The ideal candidate should have a Bachelor's degree, professional certification, and proficiency in IT risk management and control concepts. The role is a hybrid position based in Poland, requiring a work permit and residency. Biogen values diversity and inclusion, fostering an environment where individual contributions make a significant impact.

Performance Testing Technical Lead

Company: Sopra Steria

Location: Other US Location

Posted Jan 24, 2025

Sopra Steria, a major European tech company, is seeking a professional with expertise in setting up and maintaining load and performance frameworks and CI/CD pipelines. The ideal candidate will have 5+ years of experience, strong Java development skills, and proficiency with test automation tools like JMeter and Gatling. They will be responsible for developing and enhancing the existing open-source based LampP framework, integrating AI-based solutions for testing efficiency, and training test automation engineers. The role involves collaborating with cross-functional teams and staying updated with the latest industry trends in load and performance testing.

Database Engineer – Exadata Administrator

Company: Deutsche Telekom IT Solutions Slovakia

Location: Other US Location

Posted Jan 24, 2025

Deutsche Telekom IT Solutions Slovakia, formerly TSystems Slovakia, is a leading ICT service provider in Slovakia, with over 3900 employees. The company is seeking a Senior Database Engineer to build, monitor, and maintain data pipelines and database solutions. The role involves analyzing datasets for optimization and utilizing models to evaluate different approaches. The ideal candidate should have at least 3 years of experience as an Oracle Exadata Administrator, proficiency in English, and knowledge of MS SQL Server, PostgreSQL, MariaDB, and high availability solutions. The company offers a competitive salary, extensive work-life balance benefits, and the possibility of remote work within Slovakia.

IT Architect AI

Company: ARHS Group

Location: Other US Location

Posted Jan 24, 2025

ARHS Group, part of Accenture, is seeking an IT Architect AI to join their team. The role involves building scalable platforms and AI-powered tools to enhance developer productivity, designing and integrating AI features into developer tools, and creating clear technical documentation. The ideal candidate should have extensive experience as an IT Architect, a background in designing developer-facing tools, in-depth knowledge of AI and machine learning techniques, and experience with AI frameworks like TensorFlow, PyTorch, or OpenAI. The company offers a dynamic, flat structure, attractive salary package, and opportunities for growth and development.

Technical Support Representative (CS)

Company: Helpware

Location: Other US Location

Posted Jan 25, 2025

Helpware is a global technology company specializing in customer experience and operational support. They are seeking a dedicated Tier 1 Support Agent to handle customer inquiries via email, phone, and chat. The ideal candidate should have proven experience in customer service, excellent communication skills, and the ability to work flexible shifts. Familiarity with CRM systems and support software is a plus.

Senior Account Sales Representative

Company: Spectrum

Location: Other US Location

Posted Jan 24, 2025

The job involves selling products and services to customers in assigned nonbulk multidwelling units through door-to-door solicitation, lobby events, and by building relationships with property managers. The role requires meeting sales goals, generating incremental revenue, resolving customer issues, and maintaining a knowledge base of competitors' activities. The position demands strong communication skills, the ability to work outside for extended periods, and a valid driver's license. Preferred qualifications include knowledge of communications technologies, experience in consumer education, and success in a previous sales position. The role involves working in various conditions, including inclement weather, and requires flexibility with hours. The company offers a comprehensive package for employees, including benefits and opportunities for career growth.

Oracle HCM-EBS Cloud Technical Specialist

Company: Cprime

Location: Other US Location

Posted Jan 25, 2025

Cprime, a global consulting firm and a Goldman Sachs | Everstone company, is hiring for an Oracle HCM Cloud Technical Specialist position. The role involves providing expertise in the support and maintenance of Oracle HCM Cloud modules, including product personalization, data integration, data conversion, and reports development. The ideal candidate should have 6+ years of experience in Oracle eBS and HCM Cloud Applications technical components, strong analytical abilities, and excellent communication skills. Responsibilities include working closely with business teams, developing functional and technical designs, and participating in the design, development, and maintenance of conversions, modifications, customizations, and interfaces to/from Oracle's suite of business applications.

Senior Deal Desk Analyst, International

Company: Imprivata

Location: Other US Location

Posted Jan 25, 2025

Imprivata is seeking a Senior Deal Desk & Sales Operations Analyst International for a hybrid role based in Uxbridge, England. The role involves 75% Deal Desk responsibilities and 25% Sales Operations. The analyst will work with internal teams to support the EMEA and AsiaPacific GTM Sales organization, focusing on deal structuring, discounting, coterming, quote approval, and all aspects of the deal cycle. They will also be responsible for process improvements, automation, and data-driven pricing strategies. The ideal candidate should have a Bachelor's Degree, 5+ years of experience in Deal Desk, Sales Operations, or finance roles, and proficiency in Microsoft Excel, Salesforce.com, and deal forecasting tools. Imprivata offers a top-notch work environment, developmental opportunities, and a competitive total rewards package.

Software Engineering Manager

Company: Caterpillar

Location: Other US Location

Posted Jan 25, 2025

Caterpillar Inc. is seeking a Software Engineering Manager for its digital and technology arm, Cat Digital, in Slovakia. The role involves leading a team of engineers to develop innovative digital solutions, with a focus on mobile applications. The ideal candidate should have a strong background in software engineering, team management, and experience with Agile methodologies. Caterpillar offers competitive compensation, benefits, and opportunities for professional growth.

Business Account Executive

Company: Spectrum

Location: Other US Location

Posted Jan 24, 2025

The Business Account Executive role involves selling primary and ancillary communications solutions to small and medium-sized businesses within a specified territory. The AE is responsible for generating new customers and meeting sales goals through prospecting and selling bundled services. They develop and implement a Territory Plan to expand the customer base, focusing on new Internet, voice, and video customers. The role requires a strong understanding of Spectrum Business services, excellent selling skills, and the ability to maintain accurate sales records. A Bachelor's degree in business, marketing, or a related field is required, with outside sales experience preferred. The company offers a comprehensive benefits package and a supportive work environment.

Lead Software Engineer - Python / Go (B2B)

Company: BigCommerce

Location: Other US Location

Posted Jan 25, 2025

BigCommerce is seeking a Lead Software Engineer to lead technical strategy, mentor engineers, and drive cross-functional collaboration for their B2B strategic initiative. The ideal candidate will have 6+ years of experience, a deep understanding of system architecture, and a proven track record of delivering impactful software solutions. They will be responsible for defining and driving the technical vision, making critical architectural decisions, and fostering a culture of continuous learning and development.

Platform Engineer - MongoDB

Company: Smarsh

Location: Other US Location

Posted Jan 25, 2025

Smarsh is a leading company in digital communications risk management, recognized by analysts like Gartner and Forrester. They are seeking a DevOps engineer to ensure operational reliability of their core Enterprise Platform Datastore technologies. The role involves managing MongoDB, Kafka, Elasticsearch, and other datastores, automating workflows, and collaborating with software engineering teams. The ideal candidate should have a Bachelor's degree in Information Systems or related field, 5+ years of experience in MongoDB, cloud platforms, and scripting languages. Smarsh offers a competitive salary, strong maternity and paternity scheme, and a diverse, collaborative work environment.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages