Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Manager of OSP Field Operations

Company: GoNetspeed

Location: Other US Location

Posted Jan 24, 2025

GoNetspeed is seeking an experienced Manager of OSP Field Operations to join their team in Berlin, Connecticut. The role involves managing residential installations, day-to-day maintenance, and repair within a defined geographical area. The ideal candidate should have a strong background in managing Field I&M teams, with 6+ years of telecommunications industry experience. They should possess knowledge of emerging and advanced communications technologies, and have experience in directing and managing OSP teams. The role requires effective communication, computer skills, and the ability to work with minimal supervision. GoNetspeed is an equal opportunity employer.

Project Manager - Change

Company: Assystem

Location: Other US Location

Posted Jan 24, 2025

Assystem is a leading global nuclear engineering company with 55+ years of expertise. They are seeking a Project Manager for Change to lead multiple business change workstreams within the Digital and IT team. The role involves strategic delivery and oversight, quality assurance and mentoring, collaboration and coordination, and continuous improvement. Essential skills include proven experience in managing business change workstreams, strong interpersonal skills, leadership competencies, and change management certification. The company offers a competitive salary, professional development opportunities, and a commitment to diversity and innovation.

Cloud DevOps Engineer

Company: mindcurv group

Location: Other US Location

Posted Jan 24, 2025

Mindcurv is a company that helps businesses navigate the digital world by designing sustainable and accountable solutions. They offer six solution lines including Strategy and Advisory, Creative Services and Digital Products, Client Engagement Platforms, Digital Experience and Solutions, Data Services, and Cloud Platforms and Managed Services. The company is looking for a Cloud Engineer with strong technical aptitude, excellent communication skills, and at least 3 years of experience in online systems/web application support. The role involves managing hosted or cloud-native applications, collaborating with various teams, and ensuring data integrity and access control. Mindcurv offers a competitive salary, intellectual challenges, an agile environment, and a hybrid way of working. They value self-starters, team players, and continuous learners.

Revenue Operations Manager

Company: Assent

Location: Other US Location

Posted Jan 24, 2025

Assent, a leading solution for supply chain sustainability, has achieved US$100M ARR, making it the first Certified B Corporation in North America's SaaS sustainability industry to do so. The company, valuing flexibility and autonomy, embraces a remote-first work model with occasional in-person workdays. The Revenue Operations Manager role involves optimizing revenue-generating processes, collaborating with Go-to-Market teams, and managing quoting processes. The ideal candidate should have a background in business administration, marketing, sales, or operations, with 5+ years of experience in revenue ops, sales, or marketing support. Assent offers competitive benefits, flexible work options, and a commitment to diversity, equity, and inclusion.

Senior Backend Engineer (SSI/Blockchain) [UZ]

Company: DSR Corporation

Location: Other US Location

Posted Jan 24, 2025

DSR Corporation, a global leader in self-sovereign identity and blockchain technologies, is seeking a Rust Software Engineer with 3+ years of experience. The role involves designing and implementing libraries, SDKs, and server-side applications using modern cryptography and decentralized identity standards. The company offers a competitive salary, flexible schedule, and opportunities for career growth and technical development.

Customer Service Operations Manager (german bilingual - 10 months contract)

Company: Back Market

Location: Other US Location

Posted Jan 24, 2025

Back Market, a leading refurbished electronics marketplace, is seeking a Senior Customer Experience Manager to oversee outsourced operations for high-performing customer service teams supporting the DE business. The role involves managing BPO partners, driving customer satisfaction, and leading data analysis for business performance improvement. The ideal candidate should be bilingual in German and English, have 6+ years of operational project management experience, and be data-driven with a strong knowledge of the ecommerce industry. Back Market offers a meaningful job, competitive salary, and a supportive work environment focused on innovation, diversity, and inclusion.

Quality Manager II

Company: HERE

Location: Other US Location

Posted Jan 24, 2025

The job posting is for a Quality Manager II position at HERE Technologies. The role involves collaborating with stakeholders to coordinate activities related to processes and operating models, ensuring alignment with organizational objectives. Key responsibilities include process improvement, ISO audits, quality leadership, strategic quality control, cultural transformation, cross-functional collaboration, quality analysis, corrective and preventive actions, and global team leadership. The ideal candidate should have a Bachelor's degree, over 10 years of work experience, and relevant certifications such as ISO 9001 Lead Auditor, CMMI, ASPICE, and Six Sigma Green Belt. Strong analytical skills, experience with Quality Control Systems, and GISMapping expertise are also desired. The role demands a proactive leader committed to excellence, driving quality and operational improvements that align with organizational goals and customer expectations.

BIM Specialist

Company: Ware Malcomb

Location: Other US Location

Posted Jan 24, 2025

Ware Malcomb, a dynamic and forward-thinking design firm, is seeking a BIM Specialist with 4+ years of experience in architecture or interior design and 3+ years of BIM experience. The role involves creating and maintaining the Ware Malcomb BIM family library, improving BIM content and training materials, and assisting in the BIM management of complex projects. The firm, established in 1972, is a contemporary and expanding full-service design firm with office locations in the US, Canada, Mexico, and Brazil. It specializes in designing office, industrial, science & technology, healthcare, multifamily, retail, and public institutional projects, and is ranked among the top 15 architecture-engineering firms and top 30 interior design firms.

VP of Operations - The Hoxton

Company: Accor

Location: Other US Location

Posted Jan 24, 2025

The company is seeking a VP of Operations to oversee their Hoxton portfolio in the UK and Europe. The role involves providing expertise to GMs, developing annual budgets, driving growth opportunities, and maintaining financial performance. The ideal candidate should have 5+ years of experience as a Cluster/Area/Regional GM, strong leadership skills, and a creative mindset. The company offers an innovative work environment, competitive package, and opportunities for growth.

Procurement Global Process Manager

Company: HERE

Location: Other US Location

Posted Jan 24, 2025

The Global Process Manager position at HERE Technologies involves supporting the Global Process Owner and Procurement team. The role includes improving procurement processes, creating documentation, identifying issues and improvement opportunities, drafting policies and SOPs, conducting audits, instilling best practices, and providing training. The ideal candidate should have a Bachelor's degree in Law or Business Administration, 5+ years of analytical experience, excellent writing skills, strong communication abilities, and proficiency in MS Office. HERE Technologies offers a challenging work environment, opportunities for growth, flexible working hours, and a competitive salary.

Procurement Global Operations Manager

Company: HERE

Location: Other US Location

Posted Jan 24, 2025

The Procurement Operations Manager role involves ensuring efficient and cost-effective acquisition of goods and services, managing teams, interacting with suppliers and internal stakeholders, optimizing procurement processes, and ensuring compliance with policies and regulations. The role requires a deep understanding of HERE's ERP purchasing module, Coupa, contracting, legal sourcing policies, and accounts payable practices. The manager will lead procurement operations teams, provide coaching, resolve complex issues, and foster a culture of continuous improvement. They will also review internal performance metrics, ensure a user-friendly customer experience, and maintain confidentiality. The ideal candidate should have 7+ years of procurement experience, a degree in business administration, operations, supply chain, finance, or related fields, and experience with PeopleSoft ERP and MS Excel. HERE Technologies offers a challenging, collaborative, and inclusive work environment with opportunities for growth and development.

Senior Data Engineer

Company: Q2

Location: Other US Location

Posted Jan 24, 2025

Q2 is a company that is passionate about its mission and employees. They deliver mobile banking solutions globally to over 22 million users across 1300 financial institutions and fintech clients. Their mission is to build strong, diverse communities by strengthening financial institutions. They celebrate employees with awards and invest in their growth through learning opportunities, mentorship programs, and meaningful leadership relationships. They also foster a fun work environment with events like an annual Dodgeball for Charity. Q2 is seeking an experienced Sr Data Engineer and Senior Power BI Developer to join their Strategic Ops team. The role involves developing advanced business intelligence solutions, transforming complex data sets into meaningful insights, and working with cross-functional teams to support data-driven decision-making.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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