Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Agile Master - PMO

Company: SWJ TECHNOLOGY, LLC

Location: Other US Location

Posted Jan 24, 2025

The role involves applying Agile working model principles within Feature Teams, facilitating project delivery, and coordinating technical development. Responsibilities include ensuring adherence to Agile practices, coaching teams, eliminating impediments, and providing project management support. The ideal candidate should have a Bachelor's degree in IT or Computer Science, and 3+ years of experience in IT governance, Agile methodologies, and project management. PMO certification is required.

TRS Administration

Company: Parker Wellbore

Location: Other US Location

Posted Jan 24, 2025

Parker Wellbore is a global leader in the drilling industry, founded in 1934. They pride themselves on safe, efficient, and reliable operations, driven by values of trust, collaboration, ownership, innovation, and tenacity. The company is seeking a Tubular Running Services Manager to report operations activities, plan for efficiency, and coordinate all aspects of TRS operations. The role requires strong operational and technical skills, extensive equipment knowledge, and good computer skills. The position involves working in various conditions, including adverse weather, remote environments, and hazardous conditions. The company processes personal data for application evaluation and business operations, complying with legal obligations and safeguarding data security.

Systems Engineer

Company: MOBILion Systems, Inc

Location: Other US Location

Posted Jan 24, 2025

The Systems Engineer SE role involves leading the development of next-generation SLIM based ion mobility instruments coupled with LCMS. This multidisciplinary position requires knowledge in electrical, software, and mechanical engineering. The engineer will facilitate requirement collection, manage system concept and architecture, participate in design reviews, ensure system integration and verification, and handle product life cycle and sustaining engineering. The role demands strong communication, product development, and quality management skills. An advanced degree, mass spectrometry instrument development experience, and project management skills are preferred.

Data Analyst (Google Analytics SQL)

Company: Mobica

Location: Other US Location

Posted Jan 24, 2025

Mobica is a global software services company with offices in Europe and the USA. They partner with businesses across various industries, providing engineering expertise across the entire technology stack. Mobica empowers its employees to develop their skills and advance their careers. They prioritize ideas over hierarchy and biases, fostering an environment of open communication and equal opportunities. Mobica offers flexible working hours, training programs, and a supportive multicultural environment. They are currently seeking a passionate Digital Analyst with 5-7 years of experience in digital analytics and tag management, strong analytical skills, and excellent communication abilities.

Sr. Agile Master

Company: SWJ TECHNOLOGY, LLC

Location: Other US Location

Posted Jan 24, 2025

The role involves applying Agile working models within Feature Teams, facilitating project delivery, and supporting the Product Owner. Responsibilities include coordinating technical development, providing accurate estimates, overseeing PMO elements, and ensuring adherence to Agile guidelines. The role requires a Bachelor's degree in IT, 5+ years of Agile experience, and PMO certification. Additional skills include IT governance, system development life cycle, and basic knowledge of business operations and IT infrastructure.

Senior Technical Product Manager

Company: ODAIA Intelligence Inc.

Location: Other US Location

Posted Jan 24, 2025

ODAIA, a remote-first organization, is seeking a Senior Technical Product Manager to lead the development of innovative, data-driven solutions for the Pharma and Life Sciences industry. The role involves managing large components of the Maptual Platform, driving product strategy, collaborating with cross-functional teams, and translating complex business problems into scalable technical solutions. The ideal candidate should have a strong technical background, deep knowledge of the Pharma industry, and exceptional analytical skills. ODAIA offers a highly productive startup culture, growth opportunities, and top-notch health benefits.

Financial Analysis - Associate

Company: JPMorganChase

Location: Other US Location

Posted Jan 24, 2025

The job description is for a Financial Analyst position in the Cards Finance team at JPMorganChase. The role involves defining and delivering financial goals, providing strategic analysis, handling forecasts and reports, leading financial projects, and presenting results to leadership. The ideal candidate should have at least 4 years of experience in finance, accounting, management consulting, or other financial analytic roles. They should possess strong analytical skills, excellent communication abilities, and the capacity to work in a fast-paced environment. A bachelor's degree in Accounting, Finance, Economics, or a related field is required, with CFA certification being a plus. Knowledge of Essbase, Alteryx, Tableau, Microsoft Word, Excel, PowerPoint, and SQL is preferred. The company values diversity and inclusion, and the role is part of the Consumer & Community Banking division, which offers a range of financial services.

Transaction Processing

Company: JPMorganChase

Location: Other US Location

Posted Jan 24, 2025

Join our dynamic team as a Transaction Processing Team Leader in Market Operations. You'll play a pivotal role in managing daily regulatory reporting tasks, spearheading remediation activities, and leading process improvement initiatives. This role offers opportunities for growth and impact in a forward-thinking organization. Key responsibilities include performing deal reviews, driving efficiency, building strong relationships with internal teams, and preparing MIS and control packs. Required qualifications include strong partnership abilities, flexibility, excellent communication skills, high numeracy, and computer literacy.

Director of SaaS Revenue and Operations

Company: Legacybox

Location: Other US Location

Posted Jan 24, 2025

Legacybox is seeking a results-driven Director of SaaS Revenue and Operations to optimize revenue growth, enhance operational efficiency, and deliver exceptional SaaS solutions. The role involves developing and executing a strategic plan for SaaS revenue growth, overseeing pricing and revenue models, managing operational processes, collaborating with sales and marketing teams, leading forecasting and reporting efforts, and championing customer-centric initiatives. The ideal candidate should have a Bachelor's degree in Business Administration, Finance, Marketing, or a related field, with 6+ years of experience in SaaS business models, metrics, and financial principles. They should have a proven track record of driving revenue growth and operational efficiency in a SaaS environment, along with excellent analytical, strategic thinking, and problem-solving skills.

Junior Technical Support Engineer L1

Company: Miratech

Location: Other US Location

Posted Jan 24, 2025

Miratech, a global IT services and consulting company, is seeking a Junior Technical Support Engineer for Genesys Cloud-related projects. The role involves handling client issues, troubleshooting, and implementing fixes. The ideal candidate should have 1-5 years of technical support experience, expertise in troubleshooting, and a high level of English proficiency. Miratech offers a competitive pay package, work-from-anywhere culture, professional development opportunities, and a chance to collaborate on impactful projects for top global clients. The company is committed to sustainable business practices and fostering an inclusive work environment.

Product Marketing Manager, Emerging Solutions

Company: Xsolla

Location: Other US Location

Posted Jan 24, 2025

Xsolla is hiring an experienced Product Marketing Manager to join their Global Marketing Team. The ideal candidate should have a proven track record in B2B marketing campaigns within the fintech and gaming industries. The PMM will work closely with product teams to build product positioning and develop a go-to-market strategy. Responsibilities include conducting market research, developing content assets, launching marketing campaigns, and creating training materials. Requirements include 3+ years of product marketing experience, a degree in marketing or related field, and strong project management skills. Xsolla offers a conducive work environment with unlimited flexible time off and personalized career development opportunities.

Analyst, Continuous Improvement

Company: Accurate Background

Location: Other US Location

Posted Jan 24, 2025

Accurate Background offers a dynamic work environment with opportunities for growth. The company is committed to diversity and follows principles like taking ownership, being open, staying curious, and working as one. The role involves developing and maintaining a business process architecture, auditing procedures, and communicating findings. Qualifications include 5 years of audit experience, strong data analysis skills, and proficiency in Microsoft Office Suite. The company aims to make every hire a success story by providing unbiased background screening services.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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