Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Senior Product Manager, Risk

Company: Trustly

Location: Other US Location

Posted Jan 24, 2025

Trustly is a global payments company revolutionizing the industry by making Pay by Bank the new standard at checkout. They aim to provide a smarter, more secure, and easier payment option for both merchants and consumers. With a diverse team spanning over 30 nationalities, Trustly is committed to inclusion and diversity, creating a fair and equitable work environment. They are currently seeking a world-class Product Manager Risk to build and manage a risk platform, partnering with data science and engineering teams. The role involves developing a product roadmap, defining risk capabilities, and collaborating on technical design and architecture.

Account Management

Company: Plum

Location: Other US Location

Posted Jan 24, 2025

Plum is a platform offering employee insurance and health benefits, aiming to make health insurance accessible and inclusive for modern organizations. With healthcare costs in India rising 3x the general inflation rate, Plum is poised to provide high-quality insurance to 10 million lives by FY2030. The company is currently seeking experienced account managers to help manage the transition from startup to scaleup, focusing on customer satisfaction, product knowledge, and strategic planning. The role involves being the face of Plum to SME customers, developing engagement plans, executing upsell and cross-sell opportunities, and driving customer retention through extraordinary service.

Sales Support Specialist

Company: Altisource

Location: Other US Location

Posted Jan 24, 2025

Altisource, a leading company in residential investment data analytics and technology, is seeking an Inside Sales Specialist for a fully remote opportunity. The role involves handling inbound and outbound calls, emails, and chats from real estate agents, upselling memberships, providing customer service, troubleshooting technical issues, conducting product demonstrations, maintaining customer records, collaborating with the sales team, generating leads, and staying updated with industry trends. The ideal candidate should have a hunter mentality, experience in inside sales or client account management, expertise in customer service and retention, and experience with CRMs and ticketing tracking systems. Altisource offers a competitive salary, monthly commissions, comprehensive insurance plans, paid holidays, and 19 days of paid time off. The company values diversity and inclusivity, fostering creativity and challenging groupthink.

LACS Payroll Junior Associate (1 year contract) (Spain)

Company: Pfizer

Location: Other US Location

Posted Jan 24, 2025

The Junior Associate Payroll role involves conducting payroll activities, troubleshooting issues, and providing customer service. Key responsibilities include managing payroll accounts reconciliation, processing payroll requests, validating and balancing payroll processes, and ensuring compliance with audit processes. The role requires strong communication skills, problem-solving abilities, attention to detail, and experience with HCM payroll systems. A university degree in Accounting or Finance is preferred, along with relevant functional experience.

Engineer- Fullstack

Company: PayPal

Location: Other US Location

Posted Jan 24, 2025

PayPal, a global commerce company, is seeking a Full Stack Software Engineer with 5+ years of Java programming experience in large scale distributed systems. The role involves designing, developing, and optimizing core systems for millions of daily transactions. The engineer will also mentor junior team members, enhance system performance, and collaborate with design, product, and QA teams. PayPal offers a balanced hybrid work model, competitive benefits, and a commitment to diversity and inclusion.

LACS Payroll Junior Associate (1 year contract) (Canada)

Company: Pfizer

Location: Other US Location

Posted Jan 24, 2025

The Junior Associate Payroll role involves managing payroll activities, troubleshooting issues, and providing excellent customer service. The role requires a high school or university degree in a finance-related field, with 6 months to 2 years of relevant experience. The candidate should have strong communication skills, accounting knowledge, and problem-solving abilities. Experience with HCM payroll systems is preferred. The role is a fixed-term contract for 1 year, with the work location being on-premise.

Banking Sector| Splunk Admin

Company: Devoteam

Location: Other US Location

Posted Jan 24, 2025

Devoteam is a global leader in Digital Transformation, with a revenue of €1B. They believe in transforming technology to create value for clients, partners, and employees. They are proud of their culture and diverse environment, and are looking for a Splunk Administrator with 3+ years of experience, strong proficiency in Splunk Enterprise and Splunk Cloud, and expertise in data analysis, visualization, and log management. The role involves advanced Splunk administration and development, enhancing Splunk infrastructure, and automating processes.

Senior Tech & Alliance Marketing Associate

Company: ZS

Location: Other US Location

Posted Jan 24, 2025

ZS is a management consulting and technology firm that values its employees and fosters a diverse and inclusive environment. The Senior Alliance Marketing Associate role involves driving marketing tactics, developing marketing collateral, executing campaigns, and measuring outcomes. The ideal candidate should have excellent communication skills, marketing experience, and the ability to work independently. ZS offers a comprehensive rewards package, flexible work arrangements, and opportunities for professional growth.

Tech Lead, Core Experience

Company: Anchorage Digital

Location: Other US Location

Posted Jan 24, 2025

Anchorage Digital is a leading crypto platform for institutions, offering services such as custody, staking, trading, governance, settlement, and security. The company, founded in 2017, has a Series D valuation over $3 billion and is backed by prominent investors like Andreessen Horowitz, GIC, Goldman Sachs, KKR, and Visa. Anchorage Digital is committed to building the future of cryptocurrency and the digital asset ecosystem, with a focus on innovation and continuous improvement. The company values diversity, inclusivity, and collaboration, and is an Equal Opportunity Employer.

Senior Platform Analyst - Security

Company: WISE

Location: Other US Location

Posted Jan 24, 2025

Wise is seeking an experienced Data Analyst to join their Platform Tribe and Security Squad. The role involves building robust data pipelines, using insights to drive strategic opportunities within Wise's security and compliance frameworks. The ideal candidate should be proficient in Python, DBT, Airflow, SQL, and data visualization tools. They should also possess strong analytical skills, strategic thinking, and problem-solving abilities. The role offers a data-driven impact, growth and innovation opportunities, and a supportive environment. Benefits include a competitive salary, stock options, flexible working conditions, and a commitment to diversity.

Senior Full Stack Engineer

Company: WISE

Location: Other US Location

Posted Jan 24, 2025

Wise is seeking a Senior Full Stack Engineer to join their APAC Onboarding team in Singapore. The role involves designing scalable onboarding solutions, developing robust systems for KYC, implementing scalable KYC controls, building automations for document processing, and collaborating with stakeholders. The ideal candidate should have solid Java 17 knowledge, experience with Spring framework, relational and nonrelational databases, and a strong product mindset. Familiarity with financial systems, Groovy, and technical leadership is a plus. Wise values diversity, equity, and inclusion, and offers opportunities for long-term ownership of projects and team growth.

Team Leader - Technology Services

Company: MetLife

Location: Other US Location

Posted Jan 24, 2025

The job description outlines a role at MetLife, a leading financial services company. The role involves presenting status reports to stakeholders, coordinating meetings, explaining technical terms, and ensuring team alignment with stakeholder expectations. The role requires knowledge of Sales Cloud and Service Cloud, debugging skills, and proficiency in Agile Methodology, Apex, and LWC. Previous experience in application and software development, particularly with Salesforce CRM platforms, is essential. The role also involves troubleshooting, documenting, and providing technical training. MetLife is recognized as one of the world's most admired companies and a great place to work.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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