Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Asst Manager - Technology Services

Company: MetLife

Location: Other US Location

Posted Jan 24, 2025

The candidate will be responsible for designing and developing Pega tasks, working as an individual contributor and team player. They will collaborate with the QA team, BA, and clients to understand new functionalities and interface with customers on requirements and triage calls. MetLife, recognized as one of the world's most admired companies, offers a hybrid work environment with a purpose to help colleagues, customers, and communities create a more confident future.

Game Designer Manager

Company: Gameloft

Location: Other US Location

Posted Jan 24, 2025

Gameloft, a leading game development and publishing company, is seeking a Game Design Department Lead for JOG Studio. The role involves managing a team of game designers, ensuring quality work, meeting deadlines, and coordinating resources. The ideal candidate should have a leader mindset, strong soft skills, and at least 3 years of experience in a similar role. They should also have experience designing games as a service and live games post-launch. Knowledge of game design theory and deep understanding of gameplay fundamentals are required. English proficiency is essential. The company offers a dynamic environment, career development opportunities, and a diverse library of top games.

Data Operation Analyst (R-17253)

Company: Dun & Bradstreet

Location: Other US Location

Posted Jan 24, 2025

Dun & Bradstreet is seeking a Data Operations Analyst to collect and analyze data from various sources, review and validate data for quality, accuracy, and reliability, and support continuous improvements in data quality. The role involves researching customer issues, providing reports, tracking investigation results, and participating in multiple initiatives. Proficient skills in MS Office Suite, Excel, and Access are required, with Power BI experience being a plus. The ideal candidate should have around 1 year of commercial experience, be able to work independently and in cross-functional teams, and possess strong problem-solving, analysis, initiative, and communication skills. A continuous growth mindset and fluency in English are also essential.

Data Operation Analyst (R-17254)

Company: Dun & Bradstreet

Location: Other US Location

Posted Jan 24, 2025

Dun & Bradstreet is seeking a Data Operations Analyst to collect and analyze data from various sources, review and validate data for quality, accuracy, and reliability, and support continuous improvements in data quality. The role involves researching customer issues, providing reports, tracking investigation results, and participating in multiple initiatives. Proficient skills in MS Office Suite, Excel, and Access are required, with Power BI experience being a plus. The ideal candidate should have around 1 year of commercial experience, be able to work independently and in cross-functional teams, and possess strong problem-solving, analysis, initiative, and communication skills. A continuous growth mindset and fluency in English are also essential.

Executive - Sales Support (Partner's Payroll)

Company: Dun & Bradstreet

Location: Other US Location

Posted Jan 24, 2025

Dun & Bradstreet is seeking an Executive Sales Support with 13 years of experience for a 3-month fixed-term position in BKC, Mumbai. The role involves screening databases, prospecting leads, arranging client meetings, identifying new business opportunities, and maintaining call status MIS. Key requirements include a graduate degree, MS Office proficiency, excellent communication skills, and fluency in English and Hindi. The company culture is award-winning, fostering creativity, innovation, and growth.

Software Engineer (Node + React)

Company: Cyara

Location: Other US Location

Posted Jan 24, 2025

Cyara is a leading provider of an Automated CX Assurance Platform, enabling brands to deliver superior customer experiences. The company values excellence, innovation, integrity, curiosity, and diversity. As a Software Engineer, one can expect to perform basic development tasks, learn software engineering principles, support senior engineers, participate in team meetings, and contribute to documentation. The role is designed for those with 3 years of relevant experience and a Bachelor's degree, demonstrating enthusiasm for learning and developing software engineering skills. Cyara offers a flexible work environment, competitive compensation, and a positive, results-oriented culture.

Software Engineering Mgr Sr

Company: The PNC Financial Services Group

Location: Other US Location

Posted Jan 24, 2025

PNC is seeking a Software Engineering Manager Sr for its Enterprise Fraud Engineering Technology organization. The role involves leading multiple agile crew teams, delivering new capabilities and features, and overseeing the Actimize platform. The candidate should have experience leading technology platforms, managing technology portfolios, and familiarity with open-source tools and agile development environments. PNC offers comprehensive benefits, including medical, dental, vision, life insurance, disability protection, 401k with PNC match, and more. The company fosters an inclusive workplace culture and provides reasonable accommodations for qualified individuals with disabilities.

Pre-Sales Solution Architect

Company: ServiceNow

Location: Other US Location

Posted Jan 24, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Solution Architect to consult with customers on implementing ServiceNow solutions. The role involves understanding clients' overall business, working with sales and consulting partners, and providing technical thought leadership. The ideal candidate should have 3+ years of experience with ServiceNow, strong relationship-building skills, and the ability to create and present complex multi-technology solutions. The role requires up to 50% travel annually.

Delaware - Assistant Event Marketing Manager

Company: Leaf Home

Location: Other US Location

Posted Jan 24, 2025

Leaf Home is a leading direct-to-consumer provider of home services and products, trusted by over 1 million homeowners in the US and Canada. They offer innovative products, reliable services, and a wide range of benefits for employees. The Assistant Event Marketing Manager role involves recruiting, training, and managing a team of event marketers to generate sales leads and build brand awareness. The ideal candidate should have experience in event marketing, lead generation, and experiential marketing, with a proven track record in budgeting and planning. They must be detail-oriented, self-driven, and able to thrive in a fast-paced environment. The role requires 25-50% domestic travel and may involve additional hours.

Technicien.enne administratif - Service de la paie

Company: Ubisoft

Location: Other US Location

Posted Jan 24, 2025

Ubisoft Montreal, a leading video game industry company based in Montreal's vibrant Mile End neighborhood since 1997, offers a unique work environment where employees can create and enrich iconic AAA franchises. Joining Ubisoft Montreal means becoming part of a community of exceptional developers united by their need to innovate, be creative, and work with cutting-edge technologies. Employees benefit from constant professional growth, a welcoming learning environment, and competitive compensation packages. At Ubisoft Montreal, you'll work on numerous high-quality and renowned titles such as Assassin's Creed, Far Cry, Rainbow Six, Watch Dogs, and For Honor, collaborating with some of the industry's greatest talents. The Payroll Administrator position involves executing administrative tasks, supporting the payroll process, maintaining employee files, preparing reports, and handling related tasks. The ideal candidate should have a DE or DEC in accounting, administration, or human resources, with 2-5 years of relevant experience. Proficiency in Excel, knowledge of payroll systems, benefits, and group insurance, excellent organizational skills, attention to detail, and strong time management abilities are required. The candidate should be responsible, autonomous, have a good team spirit, and excellent written and spoken English skills.

Accounts Receivable Specialist

Company: Cover Genius

Location: Other US Location

Posted Jan 24, 2025

Cover Genius, a Series E insurtech, offers protection for global customers of major digital companies. Their award-winning platform, XCover, is integrated by partners like Booking Holdings, Intuit, Uber, and Amazon. The company values bold, authentic, purposeful, and inspired employees, and offers a flexible work environment, employee stock options, and social initiatives. The Accounts Receivable Associate role involves managing invoicing processes, ensuring timely and accurate payments, and supporting financial reporting. The ideal candidate has 5+ years of international invoicing and collections experience, NetSuite proficiency, and understanding of US GAAP revenue recognition requirements.

Technical Support Representative (Mexico)

Company: Orum

Location: Other US Location

Posted Jan 24, 2025

Orum is an AI-driven live conversation platform that aims to make sales more human and efficient. They offer a platform that accelerates sales teams, increases sales efficiency, speeds up pipeline growth, and lowers customer acquisition costs. The company is looking to hire a remote-first Technical Support Representative with 2+ years of experience in Technical Support, Zendesk/FreshDesk experience, and expertise in troubleshooting SaaS. The role involves operating a high-volume multichannel ticket queue, building cross-functional relationships, and mastering Orum's product suite. Benefits include flexible work location, flexible vacation policy, comprehensive health insurance, parental leave, meaningful stock options, and company retreats.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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