Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Strategy & Transformation (Advisory) Consultant

Company: ZS

Location: Other US Location

Posted Jan 23, 2025

ZS is a global consulting firm that focuses on improving life and how we live it. They value their people and offer a collaborative environment where individuals can drive impact by bringing a client-first mentality to each engagement. ZSers work on life-changing solutions for patients, caregivers, and consumers worldwide. The Strategy & Transformation solution area supports clients from strategy through to implementation and transformation, offering value by linking strategy and implementation seamlessly. Consultants in this area possess excellent unstructured problem-solving skills, strong analytical, project management, and communication skills. They work on a broad range of projects, including identifying key levers for growth, defining departmental vision, and developing new go-to-market models. ZS offers a comprehensive total rewards package, including health and wellbeing, financial planning, annual leave, personal growth, and professional development. They are committed to building a diverse and inclusive company where people bring their passions to inspire life-changing impact.

Bilingual Specialist - CAST

Company: Equifax Inc.

Location: Other US Location

Posted Jan 23, 2025

The Technical Support agent role involves providing escalated support to clients accessing Equifax products and services via the internet. This includes troubleshooting, explaining access methods, fulfillment, and activation. The agent will interact directly with customers, championing their needs and gathering feedback for product enhancements. The role also involves managing documentation, staying updated on product knowledge, assisting with training, and working closely with other departments. The ideal candidate should have clear communication skills, technical understanding, basic Windows operation knowledge, strong organizational skills, and a degree in Computer Science or equivalent. Experience with G Suite, ServiceNow, and Jira could set candidates apart.

Compliance Specialist

Company: Square

Location: Other US Location

Posted Jan 23, 2025

Square, a global technology company focusing on financial services, is seeking a Compliance Operations team member in Japan. The role involves monitoring for prohibited activities, ensuring compliance with laws and policies, and providing coaching and training. The ideal candidate should have 2+ years of experience in compliance or operations within a financial services firm, strong investigative and transaction analysis skills, and excellent communication abilities in both Japanese and English. Square is committed to building an inclusive economy and workplace, offering benefits designed to empower employees and support their career growth.

Account Executive, Mid-Market

Company: CleverTap

Location: Other US Location

Posted Jan 23, 2025

CleverTap, a global growth-stage startup, is seeking an Account Executive with at least 4 years of SaaS sales experience. The role involves growing business clientele, establishing relationships with mid-size prospects, and negotiating agreements. Key responsibilities include owning business targets, building a sales pipeline, and maintaining post-sales relationships. The ideal candidate should have a strong hunter mindset, excellent communication skills, and a proven track record in closing new business. Candidates should be proficient in English, Portuguese, and have a conceptual understanding of APIs, Webhooks, SDKs, Cloud, and SaaS technologies. Measures of success include revenue achievement, revenue retention, and sustainable revenue growth. CleverTap offers a fast-paced, dynamic environment with learning opportunities and a focus on teamwork and innovation.

VP, Channels - EMEA & APJ

Company: Sonar

Location: Other US Location

Posted Jan 23, 2025

Sonar is a global company that provides solutions to help organizations build responsible, secure, and high-quality code. They are seeking a Vice President of Channels to lead and expand their partner ecosystem across EMEA and APJ. The role involves developing and executing a channel strategy, driving revenue growth, recruiting and managing strategic partners, and fostering strong relationships with key stakeholders. Sonar values a dynamic work culture that embraces diversity, work-life balance, and continuous learning. They are committed to creating a diverse work environment and are an equal opportunity employer.

Customer Support Specialist

Company: Review Wave

Location: Other US Location

Posted Jan 23, 2025

Aloha, a leading SaaS healthtech company, is seeking a Customer Support Specialist for an onsite position in McKinney, Texas. The role involves providing top-notch customer service, handling inbound/outbound calls, live chats, and emails, and maintaining detailed records. The company offers competitive pay, weekly in-house chiropractic care, company-provided lunches, regular team bonding events, and comprehensive health benefits. The ideal candidate is a complex problem solver, has previous customer support experience, and is comfortable working in a fast-paced environment.

PPC & Paid Social Specialist

Company: Informa

Location: Other US Location

Posted Jan 23, 2025

Informa Markets, a division of Informa, is seeking a skilled PPC Specialist with 12 years of experience in pay-per-click and paid social advertising. The role involves managing and optimizing paid campaigns across various platforms, conducting keyword research, and preparing performance reports. The ideal candidate should have a strong understanding of Google Ads, LinkedIn Ads, and other digital advertising platforms, along with excellent analytical skills and the ability to work independently and collaboratively. Informa offers a flexible work environment, a supportive community, and opportunities for career development and volunteering. The company is committed to diversity and inclusion and encourages applications from candidates with energy and ambition.

Sales Development Representative (Great China and Hong Kong Focus)

Company: Insider

Location: Other US Location

Posted Jan 23, 2025

Insider, a B2B SaaS company, is seeking a Business Development Representative for the Greater China, Hong Kong, and Taiwan regions. The role involves identifying and converting potential client engagements into business opportunities, understanding customer needs, and working closely with senior sales managers. The company is a leader in cross-channel campaign management and omnichannel marketing platforms, backed by top investors and trusted by over 1200 brands. Insider is also recognized for its corporate social responsibility initiatives and commitment to building a socially progressive technology community.

Jr. Account Receivable Associate

Company: Augmedix

Location: Other US Location

Posted Jan 23, 2025

Augmedix, a Commure Company, is seeking an Accounts Receivable (AR) team member to manage billing and payment data, ensuring accurate and up-to-date systems reporting. The ideal candidate should have a positive attitude, strong English communication skills, and experience with Gmail, GSuite, and task management software. The role involves owning internal and external AR communication channels, following collection strategies, and delivering collections reporting. The company offers competitive benefits, a highly driven team, and strong backing from top investors.

Senior Support Engineer

Company: EchoStar

Location: Other US Location

Posted Jan 23, 2025

DISH, an EchoStar company, is reimagining the future of connectivity with over 40 years of experience. Their brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile, and Gen Mobile. The Technology teams challenge the status quo, innovating across industries. They are seeking a candidate with Dynatrace experience, SQL queries expertise, Python programming, AWS knowledge, and a good understanding of REST APIs. The role offers benefits such as insurance, wellbeing programs, professional development reimbursement, and time off.

Corporate Secretarial Executive

Company: CSC

Location: Other US Location

Posted Jan 23, 2025

CSC is seeking a Corporate Secretarial Executive for a hybrid role in Singapore, Monday to Friday, 9am to 6pm. The role involves managing a portfolio of clients, ensuring compliance with relevant legislations and regulations, preparing necessary documents for company formations and registrations, filing annual returns and financial statements with ACRA, attending to auditors' queries, assessing work procedures, handling staff relocation matters, onboarding new clients, and managing client outstanding invoices. The ideal candidate should have an ICSA qualification or be pursuing it, a Diploma in Business Administration/Commerce/Law, at least 6 years of relevant corporate secretarial experience, and experience in handling offshore entities. They should be meticulous, proactive, a strong team player, and have excellent communication skills. CSC is a global business legal and financial services company with offices in over 140 jurisdictions, offering challenging work, career opportunities, and a competitive benefits package.

Engineering Manager

Company: InCorta

Location: Other US Location

Posted Jan 23, 2025

Incorta is a cutting-edge data analytics and business intelligence platform that significantly reduces project implementation time, offers revolutionary query speed, and maintains a unified single source of truth for various workloads. The company is seeking a passionate and experienced Engineering Manager to lead and mentor a high-performing engineering team. The role involves strategic planning, technical leadership, people development, and hands-on management. Incorta is backed by marquee VCs, named one of Inc Magazine's Best Workplaces of 2022, and recognized in the 2022 Gartner Magic Quadrant and Market Guide. The real draw for potential employees is the opportunity to be part of an early team building a game-changing analytics product.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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