Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Full Stack Software Engineer - Frontend

Company: Procore Technologies

Location: Other US Location

Posted Jan 23, 2025

Procore Technologies is seeking a Senior Software Engineer to join the Payment Documents Team in the Financial Division. The role involves evolving the existing codebase, writing highly performant code, participating in designing a service-oriented architecture, collaborating with cross-functional teams, and mentoring junior engineers. The ideal candidate should have a Bachelor's Degree in Computer Science or a related field, 5+ years of software engineering experience, and expertise in React JS, TS, JavaScript, NodeJS, Java, and PostgreSQL. Procore offers a range of benefits and perks, and values diversity and inclusion.

Functional Support Specialist

Company: FreeBalance

Location: Other US Location

Posted Jan 23, 2025

The job posting is for a Functional Support Specialist role, which involves delivering quality services during and after product implementation, providing first-line support, and learning new technologies. Key responsibilities include conducting level 2 support, monitoring system performance, updating documents, and liaising with stakeholders. The ideal candidate should have a Bachelor's degree in Accounting, Business Management, or Finance, with 3-5 years of experience in finance and IT application systems. Fluency in English is required, and the role may involve travel in the APAC region. FreeBalance is an inclusive employer, encouraging applications from all qualified candidates.

Business Development Representative

Company: NBCUniversal

Location: Other US Location

Posted Jan 23, 2025

NBC SportsNext is seeking a motivated Business Development Representative to join their fast-paced, high-growth sales team. The role involves understanding the sales philosophy, market, and customer needs, creating interest with customers, proactively developing the prospect pipeline, and maintaining accurate records using Salesforce. The ideal candidate should have at least 1 year of experience in sales, excellent communication skills, and the ability to multitask and exercise independent judgment. Additional desirable skills include a degree in a relevant discipline, sales experience in an ECommerce sports tech environment, and familiarity with the UK market relating to sports.

Full-Stack Web Developer

Company: Editorialist YX

Location: Other US Location

Posted Jan 23, 2025

Editorialist is a digital platform that combines personal styling editorial content and shopping, powered by proprietary technology and ecommerce tools. The company's media property, Editorialist.com, offers sophisticated content and commerce to affluent consumers, connecting them with bespoke product and service solutions for fashion, beauty, and wellness. The Editorialist app, the cornerstone of their tech platform, blends content, digital services, and ecommerce for their elite clientele. They are seeking a FullStack Developer with experience in modern web development technologies, including JavaScript, Nextjs, Reactjs, Nodejs, and PostgreSQL. The role involves developing and maintaining web applications, collaborating with cross-functional teams, and staying updated with emerging technologies.

Senior Commercial Account Executive - ANZ

Company: Wasabi Technologies

Location: Other US Location

Posted Jan 23, 2025

Wasabi Technologies is a fast-growing, innovative company offering disruptive cloud storage solutions. They are seeking a Senior Commercial Account Executive with proven sales experience in IaaS, cloud services, and storage solutions. The role involves selling Wasabi's hot cloud storage, leveraging partnerships, and utilizing marketing strategies to increase brand awareness and revenue. The company is recognized as one of the best places to work in Boston and is committed to equal opportunity employment.

Project Manager

Company: FreeBalance

Location: Other US Location

Posted Jan 23, 2025

The job posting is for a Project Manager role responsible for managing the implementation of FreeBalance Government Accountability Software. The role requires strong leadership, project management skills, and experience with ERP systems and government projects. The ideal candidate should have a university degree, professional designation in project management, and at least 7 years of experience in financial management system implementations. The role involves managing project scope, budget, and stakeholder relationships, as well as providing mentoring and executive-level communications. The company is committed to diversity and inclusion.

Solutions Engineer

Company: Workstream

Location: Other US Location

Posted Jan 23, 2025

Workstream is a mission-driven company that focuses on creating premium software solutions for hourly businesses, which make up 80% of the global workforce. They aim to serve these underserved workers by helping local businesses hire, manage, and pay qualified workers. The company has secured funding from renowned investors like Founders Fund, BOND, and Coatue. Workstream offers a range of benefits including remote work, direct bank deposits, a monthly stipend, annual bonuses, flexible PTO, and career growth opportunities. They are currently seeking a Solutions Engineer in Professional Services to deliver third-party customer integrations and custom reports, working closely with various internal teams and customers. The ideal candidate should have at least one year of experience in solutions engineering, proficiency in SQL and Python, and strong communication skills.

Technical Support Specialist

Company: FreeBalance

Location: Other US Location

Posted Jan 23, 2025

The job posting is for a Technical Support Specialist at FreeBalance, requiring a university degree or college diploma in a relevant field. The role involves analyzing customer technical issues, providing technical solutions, and delivering training. The candidate should have experience with Business Intelligence Dashboard and Reporting solutions, and excellent communication skills. The job offers opportunities for travel in the APAC region, particularly in Bougainville, Papua New Guinea.

Healthcare Account Representative

Company: Grainger

Location: Other US Location

Posted Jan 23, 2025

The company, a leading industrial distributor with operations in North America, Japan, and the UK, is seeking a Healthcare Account Representative (HCAR) for an outside sales role. The HCAR will be responsible for maintaining relationships with healthcare customers, implementing strategic plans, and increasing sales. The position offers a competitive compensation range of $542,000 to $8,140,000, with potential for commission incentives. The company is committed to fostering an inclusive environment and offers comprehensive benefits, including medical, dental, vision, life, and pet insurance, a 401k retirement plan, and paid leave for birth and nonbirth parents.

Customer Support Specialist \u2013 Application Support - 2529

Company: Enverus

Location: Other US Location

Posted Jan 23, 2025

Enverus, a leading energy SaaS company, seeks an Application Support Analyst in the Power & Renewables department. The role involves providing first-level support for software applications, resolving product issues, and communicating with customers. The ideal candidate should have a high school degree or equivalent, 1+ years of customer service experience, and excellent written and verbal communication skills. Knowledge of Windows, Microsoft Office, and MacOS is required. The role offers variable compensation and is based in London.

Senior Consultant, Professional Services - Trading & Risk - 2533

Company: Enverus

Location: Other US Location

Posted Jan 23, 2025

Enverus is hiring a Senior Consultant to support customer implementation projects. The role involves working with a high-performing team, interacting with various levels of project teams, and presenting and demonstrating the product. The successful candidate will have the opportunity to work with diverse client businesses and business use cases, providing value through successful delivery of Enverus software and service. The role requires working independently, managing competing priorities, and acting as a subject matter expert in Enverus Trading & Risk products. Knowledge of energy markets, ETRM systems, and programming languages is a plus. The candidate should be passionate about marketing for technology and have a successful track record.

Customer Support Specialist

Company: Lusha

Location: Other US Location

Posted Jan 23, 2025

Lusha is seeking a Customer Support Specialist for a 1-year maternity leave replacement position. The role involves serving as the primary point of contact for customers, resolving technical issues, collaborating with various departments, and identifying customer pain points to share with Product and Engineering teams. The ideal candidate should have 2 years of experience in technical support or customer service, a SaaS company background, and exceptional communication skills. Lusha, a growth-stage company valued at $15 billion, offers opportunities for professional growth and innovation in a fast-paced environment.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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