Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Solutions Engineer - Canada

Company: CyberArk

Location: Other US Location

Posted Jan 22, 2025

CyberArk, a global leader in Identity Security, is seeking a Solutions Engineer based in Toronto, Canada. The ideal candidate should be self-motivated, have strong presentation skills, and be able to articulate technology and product positioning to both business and technical users. Responsibilities include providing technical presales support, proactively seeking out new sales opportunities, and leading technical customer proof-of-concepts. The candidate should have a MIS or Computer Science degree, strong management and administration experience with Directory Services, and experience with IaaS/PaaS administration within cloud providers. Prior experience with CyberArk Software solutions is preferred.

Associate Software Engineer

Company: PayPal

Location: Other US Location

Posted Jan 22, 2025

PayPal, a global commerce company, is seeking an experienced full stack software engineer to build futuristic payment platform features. The role involves working with business and product teams to design, develop, and optimize core systems. The ideal candidate should have a bachelor's degree in Computer Science, 2+ years of backend development experience, proficiency in Java EE technologies, and a strong understanding of web services and SOA standards. The company offers a balanced hybrid work model, competitive benefits, and a commitment to diversity and inclusion.

HR Specialist

Company: PartnerRe

Location: Other US Location

Posted Jan 22, 2025

PartnerRe, a leading global reinsurer, is seeking an HR Specialist for its Toronto, Canada office. The role involves supporting HR processes, including onboarding, offboarding, talent acquisition, pension and benefits administration, employee support, and other responsibilities. The ideal candidate should have a Bachelor's degree in HR or a related field, at least 5 years of HR operations experience, and proficiency in HRIS systems like SuccessFactors. Strong understanding of HR processes, excellent organizational skills, and bilingual French language skills are highly desirable. PartnerRe values diversity and offers a supportive working environment.

[Austria] Key Account Manager (m/f/d)

Company: Santen

Location: Other US Location

Posted Jan 22, 2025

Santen is a 130-year-old specialized life sciences company focused on ophthalmology. The company is seeking a Key Account Manager with 35 years of experience, ideally in the field of ophthalmology. The role involves establishing awareness and use of the product in target accounts, developing account business plans, and representing the company at national and international congresses. The candidate should have strong analytical thinking, excellent communication skills, and a handson mentality. Santen is committed to being a social innovator, addressing the social and economic needs of people with visual impairments.

Account Executive - Brazil

Company: CyberArk

Location: Other US Location

Posted Jan 22, 2025

CyberArk, a global leader in Identity Security, is seeking a strategic enterprise seller with 8+ years of sales experience, 3+ years in Strategic Sales, and 5+ years in Enterprise Sales. The role involves driving new business with existing strategic accounts, building and executing territory plans, selling into various stakeholders, and managing all contact activities. The ideal candidate should have B2B software sales experience, experience in closing 8+ figure deals, and a Bachelor's degree or equivalent work experience. Privileged Access Management or Identity Access Management experience is a plus. CyberArk is an Equal Opportunity Affirmative Action employer.

Senior ReactJS Engineer (Accessibility Product House)

Company: Sigma Software Group

Location: Other US Location

Posted Jan 22, 2025

The company is seeking a ReactJS Engineer to join their Frontend team, aiming to develop high-quality, accessible UIs for web applications. The ideal candidate should have 4+ years of experience with JavaScript or TypeScript using React, strong HTML and CSS skills, and experience with E2E Frontend development of complex enterprise-grade and SaaS applications. Prioritizing good UX and visual precision, the role involves creating and maintaining product UIs, designing UI accessibility infrastructure, and contributing to an accessible component library. Strong communication skills and an UpperIntermediate level of spoken and written English are required.

Représentant des ventes -Secteur manufacturier/ Bilingue (Français/Anglais)

Company: American Iron & Metal (AIM)

Location: Other US Location

Posted Jan 22, 2025

AIM Solder, a 84-year-old family-owned manufacturing company based in Montreal, is seeking a Sales Representative. The role involves building and strengthening client relationships, developing new markets, and meeting sales targets. The company offers a flexible work environment, career development, comprehensive health coverage, and on-site amenities. The ideal candidate is a team player with strong relationship-building skills, intellectual curiosity, a competitive spirit, and a positive attitude.

SATCOM IP Network Support Specialist

Company: Newberry Group

Location: Other US Location

Posted Jan 22, 2025

Newberry Group, a professional services firm, is seeking a SATCOM IP Network Support Specialist. The role involves managing network events, providing IP network support, and troubleshooting SATCOM and IP network issues. The ideal candidate should have a Secret security clearance, DoD8570 IAT Level 2 certification, and experience with MILSATCOM encryption devices and SATCOM architecture. Newberry Group offers competitive wages and an outstanding benefit package.

HR Assistant (f/m/d)

Company: applike group

Location: Other US Location

Posted Jan 22, 2025

The text describes a job posting for an HR Assistant role within a global media company, Bertelsmann. The company is committed to creating engaging experiences for app users and has founded several successful ventures. The HR Assistant will support the HR team in daily tasks, manage employee records, assist with onboarding, create HR documentation, and contribute to employee benefits programs. The ideal candidate should have 12 years of HR operations experience, proficiency in HR software, strong organizational skills, and fluency in German and English. The company offers a comprehensive benefits package, including flexible working hours, a dog-friendly office, and opportunities for professional development. The interview process includes three rounds and a case study. The company values diversity and encourages applications from all backgrounds.

IT Business Analyst (Entry Level)

Company: Inteldot

Location: Other US Location

Posted Jan 22, 2025

Inteldot is seeking candidates currently residing in Puerto Rico for an onsite role. The position offers comprehensive training, professional development, and a vibrant work culture. Responsibilities include system configurations, maintenance, and operational support. The ideal candidate should have a bachelor's degree, be bilingual in English and Spanish, and possess strong analytical and communication skills. Benefits include a competitive salary, health benefits, and specialized training.

Senior Backend Engineer

Company: Seedify

Location: Other US Location

Posted Jan 22, 2025

Seedworld Studios is seeking a Senior Backend Engineer for their AAA metaverse game Seedworld, which combines Fantasy and Steampunk elements. The role involves leading backend development, system design, API design, database management, monitoring, code quality, security, collaboration, adaptability, and DevOps practices. The company offers a fully remote global operation, agile work environment, and competitive benefits including holidays, sick days, training budget, and a monthly salary in stablecoins. Requirements include 6+ years of backend development experience, expertise in Node.js, TypeScript, MongoDB, and REST API design, leadership skills, and interest in Web3.

Technical Account Manager - EMEA (Remote)

Company: dLocal

Location: Other US Location

Posted Jan 22, 2025

dLocal offers an opportunity for a Technical Account Manager to manage technical aspects of relationships with customers, providing top-quality service during onboarding, and ensuring customer satisfaction. The role involves acquiring product and technical knowledge, maximizing company revenue, and expanding customer relationships. The ideal candidate should have a Bachelor's degree in engineering or computer science, 2+ years of experience, and excellent interpersonal and communication skills.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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