Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Salesforce Product Owner - Sales & Marketing

Company: EcoVadis

Location: Other US Location

Posted Jan 21, 2025

EcoVadis, a leading provider of business sustainability ratings, is seeking a Salesforce Product Owner with 5+ years of experience. The role involves developing and maintaining scalable internal systems, understanding business requirements, and driving improvements to the EcoVadis SFDC org for Sales and Marketing. The ideal candidate should have strong knowledge of Sales Cloud, team-oriented skills, and excellent communication abilities. EcoVadis offers flexible working hours, wellness allowance, and opportunities for professional development. The company is committed to equity, inclusion, and reducing bias in hiring processes.

Outside Sales Account Executive, Southeast

Company: Xplor Technologies

Location: Other US Location

Posted Jan 21, 2025

Xplor is a global platform offering SaaS solutions and embedded payments for businesses in various verticals. They are seeking an Outside Sales Account Executive in Knoxville, TN to help small to medium-sized businesses manage their operations and get paid quickly and securely. The role involves developing relationships, onboarding new businesses, managing a pipeline, preparing presentations, educating merchants, and closing sales. Xplor values simplicity, people-centric design, purposeful action, and community creation. They offer competitive compensation, benefits, and a collaborative work environment. The company is committed to diversity, inclusion, and equal employment opportunities.

Inside Sales Associate

Company: Morningstar

Location: Other US Location

Posted Jan 21, 2025

The job role involves being a key member of the sales team, focusing on developing new business opportunities with financial advice and wealth management clients. The primary focus is growing the level of funds under management within Morningstar Wealth's range of managed portfolios, multi-asset funds, and wealth platform. The successful candidate will proactively drive business development efforts, deliver best-in-class relationship management, sales, and service delivery. Key responsibilities include providing exceptional product support to clients, supporting internal sales teams, analyzing data trends to identify growth opportunities, achieving high growth with existing client accounts, preparing accurate reporting, and managing contracting of new and renewal business. Qualifications include previous experience working with financial advisers and planners, a proven track record of meeting targets, strong interpersonal skills, and superior analytical skills. Morningstar offers a hybrid work environment with regular in-person collaboration and various benefits to enhance flexibility.

Salesforce Product Owner - Sales & Marketing

Company: EcoVadis

Location: Other US Location

Posted Jan 21, 2025

EcoVadis, a leading provider of business sustainability ratings, is seeking a Salesforce Product Owner with 5+ years of experience. The role involves developing and maintaining scalable internal systems, understanding business requirements, and driving improvements to the EcoVadis SFDC org for Sales and Marketing. The ideal candidate should have strong knowledge of Sales Cloud, team-oriented skills, and excellent communication abilities. EcoVadis offers flexible working hours, wellness allowance, and a hybrid work organization. The company is committed to equity, inclusion, and reducing bias in hiring processes.

Sales Support Engineer

Company: Umdasch Group AG

Location: Other US Location

Posted Jan 21, 2025

Doka USA is offering an exciting opportunity for a Sales Support Engineer position in Channahon, Illinois. The role involves supporting the Special Projects Sales team, developing sales presentations, and improving market knowledge throughout the Doka group. The ideal candidate should have experience in AutoCAD and other computer applications, strong leadership skills, and excellent time management. Doka offers competitive compensation, comprehensive benefits, and an opportunity to work on impressive construction projects in the US.

Manager - Customer Success (Mid Tier EU)

Company: Freshworks

Location: Other US Location

Posted Jan 21, 2025

Freshworks, a California-based company, offers affordable, quick-to-implement software for customer and employee experience. Their suite includes Freshdesk, Freshsales, Freshmarketer, Freshservice, and Freshchat. The company has been recognized by global press and awarded for its products. The job posting is for a Manager of Customer Success for the Europe Partnerships Team, responsible for leading a team of CSMs to drive value and engagement through the partner ecosystem, collaborating with channel partners, and ensuring operational excellence.

Lead Solution Engineer, Voice Systems

Company: Grab Holdings

Location: Other US Location

Posted Jan 21, 2025

Grab, Southeast Asia's leading superapp, is seeking a Subject Matter Expert for the Voice Systems team. The role involves managing and implementing unified communications and voice systems, collaborating with CPaaS vendors, and leading project planning and execution. The ideal candidate should have a BS degree in IT/Computer Science/Telecommunication, extensive experience with telecommunication software, and a good understanding of voice system and CRM integration. Additional requirements include experience with Linux servers, scripting languages, SQL, and IT security knowledge. Grab offers a supportive work environment with global benefits, including term life insurance, medical insurance, flexible work arrangements, and a commitment to inclusivity and equal opportunity.

Junior IT Administrator - India

Company: ClearSource

Location: Other US Location

Posted Jan 21, 2025

ClearSource is a people-driven company that values exceptional customer experiences. They are seeking an experienced IT Administrator to join their team. The role involves providing remote service desk support, troubleshooting network issues, managing user accounts, and maintaining IT equipment inventory. The ideal candidate should have a degree in computer science or a related field, at least two years of experience in IT administration, and proficiency in Windows, macOS, and Linux systems.

Outside Sales Account Executive, Southeast

Company: Xplor Technologies

Location: Other US Location

Posted Jan 21, 2025

Xplor is a company that provides cloud-based technology solutions to small and medium-sized businesses, enabling them to manage business operations efficiently. They are currently hiring an Outside Sales Account Executive in Victoria, TX. The role involves developing relationships with business owners, managing a sales pipeline, preparing presentations, educating merchants about the payment processing industry, and closing sales. The company values simplicity, people-centric design, purposeful action, and community creation. They offer competitive compensation, including health benefits, 401K match, and a commission-only residual model with a portfolio ownership component. Xplor is committed to diversity, inclusion, and providing reasonable accommodations for individuals with disabilities.

Billing Support Associate

Company: EcoVadis

Location: Other US Location

Posted Jan 21, 2025

EcoVadis, a leading provider of business sustainability ratings, is seeking a Billing Support Associate L1 in Mauritius. The role involves managing billing and payment inquiries, resolving discrepancies, and processing payments. The ideal candidate should be fluent in French and English, have a degree in Business Management or Finance, and possess strong communication and problem-solving skills. EcoVadis offers a culture of trust, respect, and empowerment, with competitive salaries and extensive learning opportunities. The company is committed to equity, inclusion, and reducing bias in hiring processes.

Veeva Configuration Analyst

Company: Veeva

Location: Other US Location

Posted Jan 21, 2025

Veeva Systems, a mission-driven organization, is seeking experienced consultants with life sciences background to join their team. The role involves designing and deploying Quality systems, supporting Functional Analysts, and ensuring customer success. Veeva offers flexible work arrangements and competitive benefits. Requirements include 4+ years of experience in implementing Document or Quality Management systems for life sciences, a Bachelor's Degree, strong analytical and interpersonal skills, and excellent communication skills. Nice-to-have skills include understanding of global quality requirements, experience with Veeva Vault and other quality information management systems, and SaaS/Cloud experience.

Senior Data Architect

Company: Applus+ IDIADA North America

Location: Other US Location

Posted Jan 21, 2025

Applus+ IDIADA, a global leader in automotive engineering, offers a dynamic career opportunity with a diverse and inclusive work environment. The company is committed to sustainability and values innovation and expertise. The Senior Data Architect role involves designing robust database solutions, conducting thorough analyses, executing complex data migration projects, and collaborating with cross-functional teams. The ideal candidate should have a minimum of 5 years of experience in a Data Architect, Data Scientist, or equivalent role, with advanced expertise in SQL, Python, and AWS Data services. Fluency in both Spanish and English is mandatory.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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