Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Senior C++ Engineer - Prime team (Cyprus)

Company: Azul

Location: Other US Location

Posted Jan 20, 2025

Azul, a trusted Java platform provider, is seeking a Senior C++ Engineer to join their Azul Platform Prime engineering team. The role involves designing, developing, and optimizing high-performance, low-level C++ code for JVM runtime. The ideal candidate should have strong proficiency in C++, parallel programming, and concurrency, with experience in designing multithreaded algorithms and using tools like debuggers, profilers, and performance analyzers. Familiarity with JVM internals and understanding of hardware architectures and operating systems are also required. Azul offers equity, annual bonus, referral program, IT equipment, work-life balance, and the opportunity to work with top experts in the Java ecosystem.

Sr. Information Systems Security Engineer

Company: Themis Insight

Location: Other US Location

Posted Jan 20, 2025

Themis Insight is hiring a Senior Information Systems Security Engineer in Linthicum Heights, MD. The role involves performing technical security assessments, designing and implementing IA and security systems, and supporting security planning and risk management. The company offers competitive benefits, including health, dental, and vision plans, a 401k with a 6% company contribution, and 25 days of PTO. Themis Insight is an Equal Opportunity Affirmative Action employer.

Sr./ Database Administrator [ DBA ]

Company: Saviynt

Location: Other US Location

Posted Jan 20, 2025

Saviynt is seeking a Senior Database Administrator with extensive experience in MySQL and Elasticsearch administration. The role involves providing development and production support, optimizing database performance, and ensuring high availability. The ideal candidate should have a proven track record in large-scale upgrades and migrations, and expertise in performance tuning for both SQL and Elasticsearch queries. Saviynt offers a dynamic work environment with growth opportunities and a focus on identity authority to protect the world at work.

Manager, Customer Success

Company: Apryse

Location: Other US Location

Posted Jan 20, 2025

Apryse, a leading provider of document software development SDK technology, is seeking a Manager of Customer Success to lead a team of 8-10 professionals. The role involves developing strategies to enhance customer satisfaction, drive product adoption, and minimize churn. The ideal candidate should be a strategic thinker, skilled communicator, and result-driven leader with at least 5 years of experience in customer success, including 2 years in a managerial position. The role offers a competitive salary, comprehensive benefits, and a great team environment. Apryse is committed to delivering cutting-edge technology solutions and is an equal opportunity employer.

Software Engineering Manager for Optimizer Hub

Company: Azul

Location: Other US Location

Posted Jan 20, 2025

Azul, a company fully dedicated to Java, is seeking an experienced Software Engineering Manager for their Optimizer Hub product. The role involves overseeing design and development, mentoring engineers, and collaborating with product managers and technical leads. The Optimizer Hub is a set of services within Azul Platform Prime that separates the heavy lifting of compiling bytecode to optimized machine code and ensures consistent responsiveness and performance. Key requirements include experience in engineering project management, understanding of project architecture, and expertise in Agile methodologies. Azul offers an equity program, annual bonus, referral program, IT equipment, work-life balance, and the opportunity to work with top experts in the Java ecosystem.

Customer Administrator

Company: Fairmatic

Location: Other US Location

Posted Jan 20, 2025

Fairmatic is a company using data and AI to offer personalized auto insurance options that incentivize safe driving. They have a leadership team with diverse backgrounds and have raised $42M in funding. They are seeking a Customer Administrator to support customers and manage their technology. The role involves maintaining accurate customer records, collaborating with CEMs, and handling customer data. Fairmatic offers benefits such as unlimited PTO, pension program, and learning and development stipend.

Business Development Lead (Sao Paulo)

Company: iDeals

Location: Other US Location

Posted Jan 20, 2025

Ideals, a global B2B SaaS product company, is seeking a Business Development Lead for Brazil. The role involves driving growth, fostering key partnerships, and exploring untapped verticals. The ideal candidate should have 8 years of hands-on experience in new business development sales, at least 2 years of outbound sales managerial experience, and a professional sales background within the B2B SaaS industry. The company offers a hybrid work model, wellness budget, individual development plan, and a supportive culture based on commitment, excellence, collaboration, trust, and care.

Pricing Analyst

Company: Exotic Automation & Supply

Location: Other US Location

Posted Jan 20, 2025

The job involves managing and analyzing pricing systems, maintaining customer contracts, and coordinating with pricing specialists. The role requires strong analytical skills, proficiency in PC skills, and excellent interpersonal skills. The position involves regular analysis of margin behavior, maintenance of pricing matrices, and submission of customer rebates. The employee is also responsible for presenting analysis results to management and maintaining product line codes for accurate pricing and reporting. The role requires a Bachelor's degree in business or related field, two years of statistical and analytical work experience, and good mathematical ability.

RevOps Associate

Company: Cint

Location: Other US Location

Posted Jan 20, 2025

Cint is a global research technology company with a programmatic marketplace connecting businesses with nearly 300 million respondents in over 150 countries. The company is seeking a RevOps Associate to support revenue operations, optimize processes, analyze data, and drive operational efficiencies across sales, marketing, and finance functions. Key responsibilities include CRM support, data management, process optimization, reporting, ad-hoc analysis, cross-functional collaboration, and supporting RevOps projects. The ideal candidate will have a Bachelor's degree, strong communication skills, proficiency in Excel and Google Workspace, familiarity with Salesforce, strong analytical skills, problem-solving mindset, and excellent organizational skills.

Manager , Digital Customer Experience & Content Strategy

Company: acceldata

Location: Other US Location

Posted Jan 20, 2025

The job posting describes a senior leadership role focused on customer partner and post-sale enablement. The role involves overseeing the entire enablement function, ensuring alignment with strategic goals, and driving customer experience, retention, and revenue growth. The individual will develop a holistic content strategy, manage self-service customer success portal, build customer journey maps, and create connected omnichannel experiences. They will also report on the effectiveness of enablement programs and own the Voice of Customer program. The ideal candidate should have 10+ years of experience in customer success roles, deep understanding of post-sales business processes, project management capabilities, analytical thinking, excellent communication skills, and experience with complex enterprise data management products.

Country Manager: Norway, Sweden, Denmark

Company: Extreme Networks

Location: Other US Location

Posted Jan 20, 2025

The Country Sales Manager is responsible for setting and executing the company's strategy for Sweden and Norway, leading the sales team, and overseeing all activities with in-country supporting teams. Key responsibilities include executing the GTM plan, orchestrating business activities, supporting SAEs and RAEs, setting up channel strategy, guiding local account teams, and expanding cross-sell business. Strong Swedish language skills are required.

Incident Manager

Company: BETSOL

Location: Other US Location

Posted Jan 20, 2025

BETSOL is a Data Management and Intelligent Automation company offering products and solutions to enterprises and consumers. Their product lines include Rebit, Rebitgo, Zmanda, and LeTo. BETSOL Global Services builds and supports end-to-end enterprise solutions, reducing time-to-market for customers. The company has a net promoter score that is 2x the industry average and is recognized with industry awards. The job description involves managing the end-to-end Incident Management Process, coordinating with various teams, ensuring service excellence, and working in a 24/7 environment. Preferred qualities include confidence, multitasking, self-motivation, excellent communication, and the ability to work with little supervision. Qualifications include a BE, BTech, MCA, or BSc in Computer Science.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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