Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

[VN/TH] Legal & Compliance Manager

Company: Santen

Location: Other US Location

Posted Jan 20, 2025

Santen, a 130-year-old Japanese company specializing in eye health, seeks a Legal and Compliance subject matter expert for Vietnam and Thailand. The role involves managing day-to-day operational tasks, identifying legal and compliance risks, and devising functional plans for business adoption. Key responsibilities include reviewing HCP service engagements, sponsorships, promotional materials, and marketing communications. The candidate must have a recognized law degree, minimum 6 years of experience in a compliance legal regulatory role in the pharmaceutical industry, and fluency in English and Vietnamese.

Director of Operations

Company: MacPaw

Location: Other US Location

Posted Jan 20, 2025

MacPaw, a software company with headquarters in Boston, Kyiv, and Limassol, is seeking a Director of Operations. The role involves driving operational transformation, collaborating with senior leadership, conducting process audits, and managing cross-functional teams. The company offers a hybrid work model, medical insurance, flexible working hours, and opportunities for professional growth. MacPaw is committed to Ukraine, veterans, and equal opportunities, and participates in humanitarian aid projects.

Receveur non-ferreux

Company: American Iron & Metal (AIM)

Location: Other US Location

Posted Jan 20, 2025

AIM is a global leader in metal recycling with over 125 sites and 4000 employees worldwide. The company has thrived for eight decades due to dedicated employees and client trust. AIM is a growing team with diverse divisions including metal recycling, construction waste recycling, welded assembly manufacturing, demolition, and vehicle recycling. They are committed to environmental sustainability. AIM offers competitive salaries, education assistance, vacation benefits, employer-matched RRSP, 24/7 telemedicine, and new steel-toed boots on the first day. The company is currently hiring a non-ferrous receiver who will receive, classify, and direct various metals to appropriate locations. The role involves client interaction, material unloading, metal sorting, quality inspection, data entry, machine operation, ticket preparation, and maintaining cleanliness. Qualifications include 1-3 years of relevant experience, metal recycling knowledge, forklift experience, bilingualism, professional safety, versatility, teamwork, and excellent customer service. AIM is an equal opportunity employer.

Salesforce QA Engineer / Admin

Company: Unlimit

Location: Other US Location

Posted Jan 20, 2025

Unlimit, a global fintech company founded in 2009, is seeking a Salesforce QA Engineer/Admin to join their dynamic team. The role involves maintaining, enhancing, and ensuring the quality of the Salesforce platform. Responsibilities include test planning and execution, quality assurance, issue tracking and resolution, Salesforce administration, environment management, continuous improvement, user support, and documentation. Requirements include 2+ years of hands-on experience in Salesforce QA and/or Administration, strong Salesforce platform knowledge, QA skills, Salesforce Admin skills, technical aptitude, and soft skills such as excellent communication, problem-solving, and time management abilities. Fluency in English is essential. Unlimit is an equal opportunity employer.

Chauffeur classe 1

Company: American Iron & Metal (AIM)

Location: Other US Location

Posted Jan 20, 2025

American Iron & Metal (AIM) is a family-owned global leader in the metal recycling industry with over 125 sites and 4000 employees worldwide. They have thrived for eight decades due to dedicated employees and continuous client trust. AIM offers competitive salaries, benefits, and a pension plan. They provide annual scholarships up to $8,500 per eligible dependent child, necessary tools, and a dynamic, enriching work environment. Currently, they seek a Class 1 truck driver for transporting metals to clients and AIM sites, ensuring safety standards, and offering excellent customer service. The role requires a valid Class 1 FM driver's license, clean driving record, and U.S. passport for cross-border routes. Desired skills include safety awareness, physical fitness, customer service, reliability, punctuality, and respect for equipment. Full-time permanent position with 40-hour workweek, Monday to Friday, with overtime available.

Engineer

Company: SunSource

Location: Other US Location

Posted Jan 20, 2025

The Hope Group, a leading provider of fluid power and motion control solutions, is seeking an experienced engineer to plan and perform engineering duties for major projects. The role involves designing and developing products, responding to customer requests, guiding technicians, and providing technical assistance. Essential functions include performing calculations, developing schematics, producing detailed drawings, and providing customer instructional tools. The ideal candidate should have a Bachelor's Degree in Engineering, demonstrated experience in a manufacturing environment, and skills in hydraulic and electrical schematic development. The Hope Group is an Equal Employment Opportunity Employer.

Manager - Website Operations

Company: vSplash

Location: Other US Location

Posted Jan 20, 2025

vSplash, a digital services provider with 25+ years of experience, is seeking a Manager of Operations for their Hyderabad location. The role involves providing technical and strategic guidance, managing operations, developing processes, handling client communication, leading a team, monitoring performance, and ensuring high-quality deliverables. The ideal candidate should have hands-on experience with WordPress page builders, leadership skills, strong communication, client engagement experience, problem-solving abilities, flexibility, and a focus on continuous improvement. Soft skills include adaptability, innovation, client-centric communication, and collaboration.

Senior SalesForce Developer

Company: Unlimit

Location: Other US Location

Posted Jan 20, 2025

Unlimit, a global fintech company founded in 2009, is seeking an experienced Senior Salesforce Developer. The role involves designing, implementing, and optimizing Salesforce solutions for critical business processes. The candidate will collaborate with cross-functional teams, participate in discussions with stakeholders, and contribute to Salesforce architecture design. Relevant Salesforce certifications, 3+ years of experience, and proficiency in SFDX, LWC, OOP, and database concepts are required. Fluency in English and strong communication skills are essential for working with global teams. Unlimit is an equal opportunity employer committed to diversity and inclusivity.

[ASIA] Regional Tax Manager

Company: Santen

Location: Other US Location

Posted Jan 20, 2025

Santen, a 130-year-old specialized life sciences company, is seeking an Asia Regional Tax Manager. The role involves managing and optimizing tax efficiency and compliance across the Asia region, aligning tax strategies with global objectives, and ensuring adherence to regional tax regulations. The manager will be based in Singapore and will collaborate closely with the Regional Finance team. Key responsibilities include coordinating activities in Corporate Income Tax, Withholding Tax, and Transfer Pricing, leading BAPA negotiations, and maintaining relationships with local tax authorities and external advisors. The ideal candidate should have a degree in Finance, Accounting, or Economics, at least 10 years of experience in a Big 4 firm or international consulting firm, and deep knowledge of transfer pricing strategies. A career at Santen offers opportunities for growth and making a difference in addressing the social and economic needs of people with visual impairments.

Accounting Supervisor

Company: Rightworks

Location: Other US Location

Posted Jan 20, 2025

Rightworks is seeking an experienced Accounting Supervisor to lead the financial close process, ensuring compliance with GAAP and maintaining the integrity of financial reporting. The ideal candidate will have a strong understanding of SaaS-specific accounting nuances, thrive in a fast-paced environment, and have the ability to manage and develop a high-performing team. The role is a hybrid position with potential for up to 23 days per week in the Nashua, NH headquarters. Key responsibilities include managing the monthly, quarterly, and annual close processes, ensuring compliance with SaaS-specific revenue recognition standards, leading the close calendar, supervising and developing a team of accounting professionals, overseeing journal entries, reconciliations, and account analyses, identifying process improvements, collaborating with cross-functional teams, and providing accurate and timely reporting of KPIs. Requirements include a Bachelor's degree in Accounting or Finance, CPA certification preferred, 5+ years of progressive accounting experience, strong understanding of SaaS and cloud hosting business models, expertise in US GAAP, proficiency with ERP systems, advanced Excel skills, and proven ability to work autonomously in a fast-paced, high-growth environment.

Senior Marketing Campaign Manager

Company: Rightworks

Location: Other US Location

Posted Jan 20, 2025

Rightworks is seeking a Senior Marketing Campaign Manager to develop and execute integrated marketing campaigns for accounting professionals and firms. The ideal candidate will have 5+ years of experience in high-tech B2B demand generation, strong analytical skills, and proficiency in modern Martech stacks. The role involves overseeing campaign development, working with cross-functional teams, and mentoring marketing professionals. The company offers competitive benefits and a collaborative work environment.

Associate Manager - Website Operations

Company: vSplash

Location: Other US Location

Posted Jan 20, 2025

vSplash, a digital services provider with 25+ years of experience, seeks an Associate Manager for Operations in Hyderabad. The role involves providing technical and strategic guidance, managing operations, developing processes, handling client communication, team management, performance monitoring, and ensuring high-quality deliverables. Key requirements include hands-on experience with WordPress page builders, leadership skills, strong communication, client engagement, problem-solving, flexibility, and a focus on continuous improvement. Soft skills sought include adaptability, innovation, client-centric communication, and collaboration.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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