Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Manager, Technology Internal Audit and Risk Governance

Company: Samsara

Location: Other US Location

Posted Jan 20, 2025

Samsara, a NYSE-listed IoT company, is seeking a Manager of Technology Internal Audit & Risk Governance for its growing team in Bangalore, India. The role involves managing the Bangalore Internal Audit team, driving improvements in testing processes, and developing internal audit projects. The ideal candidate should have 6+ years of relevant SOX, internal audit, risk, and compliance experience, strong communication and project management skills, and a bachelor's degree in Business, Accounting, or a related field. Samsara values diversity and offers a competitive compensation package, flexible working model, and a supportive work environment.

Regulatory Counsel

Company: Adyen

Location: Other US Location

Posted Jan 20, 2025

Adyen, a leading global payments platform, is seeking a Regulatory Counsel with experience in banking, financial services, payments, or card networks. The ideal candidate will have a strong understanding of regulatory compliance in India, particularly in the payments and financial services industry. The role involves monitoring regulatory developments, advising on legal requirements, operationalizing regulatory requirements, managing routine and ad hoc requests, and representing the regulatory team in projects. The candidate should be a qualified lawyer in India, proficient in English, and have at least 7 years of post-qualification experience in regulatory or compliance teams of RBI-regulated entities. Adyen values diversity and encourages applications from women and members of underrepresented communities. The role is based in the Mumbai office, and in-person collaboration is valued.

Product Manager - Biochem/Life Sciences- Remote

Company: LGC

Location: Other US Location

Posted Jan 20, 2025

LGC's Clinical Diagnostics Division offers a wide range of diagnostic solutions and component materials, partnering with IVD assay developers, pharmaceutical CROs, and academic institutions. The company's operating entities include SeraCare Life Sciences, Maine Standards Company, and the Native Antigen Company. LGC employs over 300 staff in FDA-registered and ISO-accredited facilities across the USA and UK. The job description involves analyzing market drivers, monitoring product portfolio performance, and engaging with sales and business development teams. The role requires a Bachelor's degree in Marketing, Business Administration, Medical Technology, or a related scientific discipline, along with 13+ years of product management, marketing, or clinical laboratory experience. LGC offers competitive compensation, comprehensive benefits, flexible work options, and a supportive company culture.

Senior Product Marketing Manager (10-month FTC)

Company: Frontify

Location: Other US Location

Posted Jan 20, 2025

Frontify is seeking a Senior Product Marketing Manager to join their collaborative team. The role involves driving product growth, championing the customer perspective, and advocating for Frontify's product. The ideal candidate will have 6+ years of experience in Product Marketing, particularly in the B2B SaaS space, and be passionate about understanding the product in-depth. They will work closely with Product Management and the broader Marketing function, gathering and synthesizing customer and market insights. Frontify offers a hybrid work format, competitive benefits, and a commitment to fostering an inclusive environment.

Sr. Financial Analyst

Company: enVista

Location: Other US Location

Posted Jan 20, 2025

The Sr Financial Analyst position at Ormco involves delivering accurate financial statements and forecasts, analyzing financial results, and ensuring proper use of company resources. The role requires a proactive, self-directed individual with strong analytical skills and experience in US GAAP, ERP systems, and Oracle Tableau. The position involves partnering with various teams, managing headcounts, and continuous improvement of financial systems. The target salary range is $82,800 - $124,200.

Insurance Product Manager

Company: Cover Genius

Location: Other US Location

Posted Jan 20, 2025

Cover Genius, a Series E insurtech, offers protection for global customers of major digital companies. They are recognized for their innovative insurance distribution platform and diverse team. The company is seeking an Insurance Product Manager to develop and source new products, maintain existing ones, and foster relationships with insurers. The role involves product development, partner collaborations, and regulatory monitoring. Ideal candidates have 5+ years of insurance experience, ASIC's RG 146, policy design skills, and strong communication abilities.

Zephyr Enterprise Software Engineer Customer Support

Company: SmartBear

Location: Other US Location

Posted Jan 20, 2025

SmartBear is seeking a Production Support Engineer to join their team during a product transformation. The role involves solving challenging customer escalated problems, debugging application code, and providing patches. The ideal candidate should have 23 years of experience in Java 8 or higher, a Bachelors Degree in Computer Science or related field, and be willing to provide on-demand weekend support and rotational shifts. SmartBear offers career growth opportunities, invests in employee success, and promotes a culture of inclusivity and social responsibility.

Senior Project Manager - Product Development

Company: LGC

Location: Other US Location

Posted Jan 20, 2025

LGC Biosearch Technologies is a global life science tools company seeking an experienced Project Manager for a 6-month fixed term contract. The role involves leading large and sophisticated product development projects, including enzymes, nucleic acids, next-generation sequencing, oligonucleotides, and instruments. The successful candidate will provide leadership, mentorship, and direction to an international project team, ensuring compliance with key industry standards and relevant accreditations. LGC values passion, curiosity, integrity, brilliance, and respect, and strongly believes in equal opportunities for all job applicants and employees.

Reconciliation Specialist

Company: WISE

Location: Other US Location

Posted Jan 20, 2025

Wise, a global technology company, is seeking a Reconciliation Specialist in Tallinn to join their international operations team. The role involves performing high-level reconciliation tasks, investigating discrepancies, and working closely with payments teams. The successful candidate will have the opportunity to make an impact, challenge themselves, inspire teams, and work globally. The ideal candidate should have excellent English skills, basic Excel skills, be accurate, a clear communicator, and comfortable working autonomously. Relevant experience in operations and reconciliation is preferred.

Technical Support Specialist

Company: Yext

Location: Other US Location

Posted Jan 20, 2025

Yext, a leading digital presence platform for multilocation brands, is seeking a Technical Support Specialist. The role involves providing post-implementation support, troubleshooting issues, and collaborating with cross-functional teams. The ideal candidate should have 1+ years of professional work experience, strong problem-solving skills, and proficiency in Excel and SQL. Yext is committed to diversity and equal employment opportunities.

Underwriting Consultant, National Accounts

Company: MetLife

Location: Other US Location

Posted Jan 20, 2025

National Accounts is seeking an Underwriting Consultant with 4+ years of experience in group insurance underwriting. The role involves providing group underwriting services for new business and renewals of dental, disability, life, vision, and voluntary products. Key responsibilities include participating in strategy meetings, analyzing risk, underwriting new business and renewals, pricing plan alternatives, and collaborating with internal and external partners. Essential skills include excellent communication, analytical, and problem-solving capabilities, adaptability, strong customer service, organizational skills, and proficiency with Microsoft products. A bachelor's degree in a related field is preferred. MetLife offers competitive compensation, comprehensive benefits, and a drug-free workplace. The company is recognized as one of the world's most admired and best workplaces.

Fraud Investigator

Company: Capital One

Location: Other US Location

Posted Jan 20, 2025

Capital One is seeking a Fraud Investigator for their Nottingham office. The role involves investigating Application Fraud, Account Takeover, and Disputes, with a salary of £27,000. The successful candidate will work in a fast-paced environment, demonstrating adaptability, attention to detail, integrity, and strong communication skills. The company offers comprehensive benefits, including training, flexible working hours, and opportunities for career progression. Capital One is committed to diversity and inclusion, partnering with various organizations to attract talent from all backgrounds.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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