Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Data Product Lead - Commercial

Company: Takeda

Location: Other US Location

Posted Jan 20, 2025

Takeda is seeking a Data Product Lead to manage the strategy and optimization of commercial data products, including RWD. The role involves defining product vision and strategy, data integration and management, roadmap development, cross-functional collaboration, data governance, analytics, vendor management, process improvement, data quality and security, market insights, user experience enhancement, and stakeholder engagement. The ideal candidate should have a Bachelor's degree in Data Science, Business, Marketing, or a related field, with a Masters degree preferred. They should have 5+ years of experience in product ownership, data management, or commercial operations within the pharmaceutical, healthcare, or biotechnology industry. Strong skills in data management, data integration, data governance, data analytics, visualization tools, cloud computing platforms, project management, and communication are required. Familiarity with CRM platforms, predictive analytics, machine learning, AI applications, and knowledge of the pharmaceutical industry are preferred.

Senior Engineer - UIPath Developer

Company: EchoStar

Location: Other US Location

Posted Jan 20, 2025

DISH Network Technologies, an EchoStar company, is seeking an RPA Developer with at least 3+ years of experience in UiPath. The role involves designing, developing, and testing automation workflows, deploying RPA bots, and maintaining existing solutions. The ideal candidate should have a Bachelor's degree in Engineering, Computer Science, Information Technology, or a related field, and proven experience in RPA development with UiPath versions 2023104. Knowledge in cognitive automation, OCR tools, AIML, and Document Understanding is a plus. The company offers benefits such as insurance, financial retirement programs, mental wellbeing support, ESPP, professional development reimbursement, time off, and team outings.

Loyalty Specialist EMEA

Company: Brooks Running

Location: Other US Location

Posted Jan 20, 2025

Brooks is a passionate team dedicated to inspiring everyone to run and be active. They are seeking an eCommerce Loyalty Specialist to grow their Brooks Run Club (BRC) platform. The role involves administering and growing the BRC database, executing the program, maintaining email and website content, analyzing metrics, and collaborating with various teams. The ideal candidate should have a Bachelor's degree in Sales/Marketing, 2+ years of online marketing/CRM experience, and strong computer skills. Fluency in English is required, and knowledge of digital marketing best practices is preferred. The candidate should be a running enthusiast and demonstrate Brooks' corporate values.

Software Engineer

Company: Takeda

Location: Other US Location

Posted Jan 20, 2025

Takeda, a global leader in digital transformation, invites a Software Engineer to join its Innovation Capability Center in Bangalore. The role involves crafting transformative web capabilities, contributing to a cutting-edge platform, and collaborating with agile teams. The ideal candidate should have a Bachelor's degree in computer science or a related field, 3+ years of software development experience, and strong hands-on experience with JavaScript, TypeScript, React, Next.js, Node.js, and HTML/CSS. Takeda offers competitive compensation, flexible work environment, comprehensive healthcare insurance, and diverse learning platforms.

Partner Account Executive (MSP) - EMEA

Company: Lansweeper

Location: Other US Location

Posted Jan 20, 2025

Lansweeper is seeking a seasoned B2B sales professional with 5+ years of experience, preferably in the IT or MSP sector. The ideal candidate will have a proven track record in driving commercial growth, excellent communication skills, and a solid understanding of IT environments. Key responsibilities include client acquisition, business development, account management, solution selling, collaboration, and reporting. The role offers the opportunity to work in a dynamic, fast-paced environment, make a meaningful impact, and take one's career to the next level. Lansweeper values resilience, a results-driven approach, and the ability to work independently and manage multiple clients and priorities.

Senior Backend Engineer - Wallets

Company: BitGo

Location: Other US Location

Posted Jan 20, 2025

BitGo, a leading digital asset financial services provider, is seeking a Senior Software Engineer for its Bangalore team. The role involves building robust APIs, libraries, and services for wallet services, staking, and SDK. The engineer will also collaborate with all engineering teams, provide mentorship, and ensure security features for Bitcoin custody. BitGo offers competitive benefits including a hybrid working model, IT equipment support, medical insurance, and a wellbeing allowance.

(Advanced) Support Specialist

Company: Brainlab

Location: Other US Location

Posted Jan 20, 2025

DigitalOR Solutions GmbH, a subsidiary of Brainlab, specializes in integrating high-tech medical platforms and advanced video-audio routing systems in hospitals. They offer customized solutions and technical support, ensuring high standards of patient care. The company is seeking a skilled Installation Technician with 13+ years of experience in technical installation roles, preferably in healthcare. The role involves installing, configuring, and testing hardware and software systems, managing installation progress, and collaborating with project managers and technical teams. The company offers a supportive international team, meaningful work, 30 vacation days, and comprehensive training opportunities.

FP&A analyst

Company: Brevo

Location: Other US Location

Posted Jan 20, 2025

Brevo, a leading CRM suite, is seeking an FP&A Analyst to support financial planning and analysis activities. The role involves ensuring financial data accuracy, contributing to the monthly closing process, developing budgeting frameworks, and collaborating with business partners. The ideal candidate should have a degree in Audit, Controlling, or a related field, with 3+ years of experience in FP&A or audit/consulting. Strong Excel skills, data-driven projects, and analytical skills are required. Brevo offers a competitive package including meal vouchers, healthcare, RTT, global company offsites, and more.

Technical Success Manager (MSP)- EMEA

Company: Lansweeper

Location: Other US Location

Posted Jan 20, 2025

Lansweeper is seeking a passionate individual with a background in IT, network technologies, and customer success to join their team. The role involves pre-sales support, onboarding, enablement, and technical support for Managed Service Providers (MSPs). Key responsibilities include understanding MSPs' technical requirements, providing technical demos, designing onboarding plans, conducting training sessions, and serving as the primary technical contact for MSPs. The ideal candidate should have a degree in IT or a related field, proven experience in service delivery or technical account management, deep understanding of network architecture, resilience, high emotional intelligence, strong communication skills, and problem-solving abilities. Fluency in Spanish or Portuguese (for AMER region) or French, German, or Italian (for EMEA region) is a plus. This is an opportunity to shape the MSP onboarding journey at Lansweeper and contribute to building scalable programs for a global audience.

O2C BILLING ANALYST

Company: Informa

Location: Other US Location

Posted Jan 20, 2025

Informa is a leading business intelligence, academic publishing, knowledge, and events company. The Order-to-Cash (O2C) Billing Analyst role involves managing and optimizing the billing process, ensuring accurate and timely invoicing, resolving billing discrepancies, and maintaining compliance with company policies. The role requires meticulous attention to detail, proficiency in financial systems, effective collaboration with internal teams, and excellent communication skills. Key responsibilities include executing billing procedures, maintaining quality control, ensuring revenue recognition follows Informa Group Policy, and managing billing disputes. The ideal candidate should have strong analytical skills, attention to detail, and a problem-solving mindset.

Technical Engineer

Company: Alter Solutions Group

Location: Other US Location

Posted Jan 20, 2025

The job description outlines a hybrid role in Lisbon with a focus on Change and Run responsibilities. The role involves ensuring technical and functional setups align with architectures and security obligations, installing and configuring components of portfolio applications, designing and maintaining database schemas, and providing L3 support. The ideal candidate should have a Bachelor's degree in IT, 6-10 years of relevant experience, and proficiency in Java, Shell, SQL, PL/SQL, and Axway tools. Fluency in English is mandatory, and the candidate should possess strong collaboration, organization, and communication skills.

Senior Product Manager

Company: Model N

Location: Other US Location

Posted Jan 20, 2025

The Senior Product Manager for Model N's High Tech product line will lead a team to drive the product's success, expand market share, and develop innovative solutions. The role involves engaging with customers, shaping the product roadmap, and collaborating with cross-functional teams. The ideal candidate should have a proven track record in defining, developing, and delivering enterprise B2B software products, with experience in Channel and Distribution management, pricing, and incentives within the HighTech industry.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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