Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Senior Software Engineer- Tech Support

Company: 3Pillar Global

Location: Other US Location

Posted Jan 20, 2025

3Pillar Global is a product development partner that builds breakthrough software products for digital businesses in various sectors. Their key differentiator is the 'Product Mindset', which focuses on building for outcomes and aligning with client goals. They have been recognized as a Great Place to Work for the seventh year in a row due to their collaborative culture and work-life balance.

Executive Assistant

Company: Sysdig

Location: Other US Location

Posted Jan 20, 2025

Sysdig is a leading cloud security company that values diversity, open dialogue, and flexible work culture. They are passionate about open source and building powerful solutions to secure cloud-native applications. The company has been recognized as a Best Place to Work and one of the 500 fastest-growing organizations by Deloitte. They are seeking an experienced executive assistant with strong problem-solving skills, attention to detail, and global travel logistics experience. The role offers a competitive compensation package, international culture, flexible work arrangements, and mental wellbeing support.

Senior Solutions Engineer

Company: Kong

Location: Other US Location

Posted Jan 20, 2025

Kong is seeking a Sales Engineer to drive new business, evangelize technology, onboard and train customers, and establish revenue potential. The ideal candidate should have experience with open source technology, NGINX, Docker, HTTP, AWS, Postgres, and Cassandra. Kong is aiming to build a $10b+ software company, recognized as a leader in innovation in the connectivity space. The role involves supporting field sales, understanding customer requirements, and ensuring 100% customer satisfaction. The company values open source, design, and customer obsession, and is looking for authentic, resourceful, and curious individuals to join their mission.

Sr. Product Manager

Company: OpenGov

Location: Other US Location

Posted Jan 20, 2025

OpenGov is a mission-driven technology company that provides cloud software for effective and accountable government. They are currently seeking a Sr Product Manager to lead the long-term vision of their Platform, including Identity and Access Management systems. The role involves driving business growth, identifying product enhancements, and collaborating with engineering, UX, and market-facing teams. OpenGov has a strong culture, recognized as a 2023 Top Workplaces USA award winner and Forbes Americas Best Startup Employer. They offer comprehensive benefits, including paid parental leave and a wellness stipend. The company is experiencing record-breaking growth with over 1800 governments using their products.

Associate (Outbound), Sales

Company: Lalamove

Location: Other US Location

Posted Jan 20, 2025

Lalamove is a leading global on-demand delivery platform, connecting customers and drivers directly through technology. The company is committed to serving local communities, empowering SMEs, and driver partners. Lalamove is seeking a dynamic Outbound Sales Associate to drive business growth by identifying and acquiring merchants, ecommerce businesses, and retailers for their delivery services. The role involves developing strategies to grow the client portfolio, building strong merchant relationships, and collaborating with cross-functional teams to optimize sales efforts and expand the company's reach in the logistics space.

Software Engineer Nodejs

Company: 3Pillar Global

Location: Other US Location

Posted Jan 20, 2025

3Pillar Global is a leading product development partner, specializing in building digital products that drive revenue and customer growth for industry leaders in various sectors. The company's key differentiator is its Product Mindset, which focuses on building for outcomes and aligning with client goals. They have been named a Great Place to Work for the seventh year in a row. The role involves facilitating communication with clients, crafting high-quality code, participating in planning and estimation efforts, gathering requirements, executing complex activities, promoting client success, engaging in agile software development, mentoring others, and driving project delivery. Minimum qualifications include expertise in JavaScript, Node.js, databases, Agile methodologies, Object-Oriented Programming, high-level design, and enterprise-level system creation. Additional desired experience includes ORMs, microservices, unit testing, cloud work, containers, and specific client-engagement technologies.

Technical Support Engineer

Company: Smarsh

Location: Other US Location

Posted Jan 20, 2025

Smarsh, a global leader in communication collaboration and social media governance, is seeking a Technical Support Engineer to join their Worldwide Customer Support team. The role involves rotational shifts, both weekdays and weekends, between 7 AM to 11 PM. The successful candidate will research, reproduce, troubleshoot, and solve highly challenging technical issues, provide thoughtful direction and support for technical inquiries, and work closely with various cross-functional teams. The ideal candidate should have 5+ years of experience in a client-facing role, a BS/MS in Computer Science or equivalent job experience, and a strong understanding of ITIL methodology, Unified Communications, and cloud-based long-term email and data archiving solutions.

Software Engineer - Python/AWS/Linux

Company: 3Pillar Global

Location: Other US Location

Posted Jan 20, 2025

3Pillar Global is a leading product development partner, specializing in software and SaaS solutions for various industries. They are recognized as a Great Place to Work for the seventh year in a row. The company is seeking a data engineer with 2-4 years of experience in data engineering, software development, or a related field. The ideal candidate should have proficiency in Python, Linux Bash scripting, and familiarity with AWS services. They should also possess a learning mindset, collaboration skills, and attention to detail. The company offers competitive benefits including a flexible work schedule, work from anywhere policy, medical insurance, and recreational activities.

Customer Reliability Escalation Engineer

Company: Sysdig

Location: Other US Location

Posted Jan 20, 2025

Sysdig is a well-funded startup with a large enterprise customer base, focusing on delivering value to customers. They are looking for a senior technical support specialist with extensive Kubernetes, Linux, and scripting language experience. The role involves mentoring, troubleshooting, and developing training materials. Sysdig values diversity and offers a great compensation package, flexible work arrangements, and mental wellbeing support.

Software Engineer III

Company: Verimatrix

Location: Other US Location

Posted Jan 20, 2025

The role of a Software Engineer at Verimatrix involves designing and developing software for products, ensuring quality, providing technical support, documenting applications, sharing knowledge, suggesting improvements, raising technical risks, mentoring, and participating in interviews. The ideal candidate should have a Bachelor's degree in Computer Science or a related engineering field, advanced knowledge in multiple programming languages, proven experience in developing advanced backend systems, ability to work independently, understanding of software development processes, practical knowledge of architectural patterns, and experience with AWS cloud native systems.

Senior Software Engineer - Full Stack ( Java / Angular )

Company: 3Pillar Global

Location: Other US Location

Posted Jan 20, 2025

3Pillar Global is a leading product development partner, specializing in building digital products that drive revenue and growth for businesses in various sectors. The company's unique 'Product Mindset' approach ensures alignment with client goals from conception to launch. They have been recognized as a Great Place to Work for seven consecutive years. The role involves providing technical leadership, collaborating with cross-functional teams, enforcing coding standards, and leading architectural design and development. The ideal candidate should have at least 5 years of experience in Angular, Unit Testing, UX design, Figma, Storybook, MonoRepo, Agile methodologies, and Object-Oriented Programming principles. Additional experience in Java is desired. Benefits include a competitive salary, flexible timing, work from anywhere, medical insurance, regular health checkups, recreational activities, and a business casual atmosphere.

Senior Technical Customer Success Manager

Company: Kong

Location: Other US Location

Posted Jan 20, 2025

Kong is seeking a Technical Customer Success Manager with 35 years of experience in enterprise customer handling. The role involves acting as a technical advisor, establishing processes, and ensuring customer satisfaction. The company is aiming to build a $10b+ software company, recognized as a leader in innovation in the connectivity space. Kong values open source, design, and customer obsession, and is looking for authentic, resourceful, and curious individuals to join their mission.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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