Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Account Executive - Remote, Latin America

Company: Bluelight Consulting

Location: Other US Location

Posted Jan 20, 2025

Bluelight, a leading software consultancy, is seeking a talented Account Executive to join its dynamic team. The role involves conducting outbound efforts, assisting with account management tasks, and supporting the sales team. The company is known for its commitment to quality, customer satisfaction, and fostering a collaborative work environment. The Account Executive will have the opportunity to work on diverse projects, collaborate with modern technologies, and work alongside top industry professionals. The company is in an exciting phase of expansion and values contributions that have a direct and significant impact on clients' businesses.

Senior Account Executive

Company: Freshworks

Location: Other US Location

Posted Jan 20, 2025

Freshworks, a cloud-based AI-powered software company founded in Chennai in 2010, is seeking an experienced Outbound Sales Representative. The role involves generating new business opportunities, prospecting potential customers, and driving sales end-to-end. Key responsibilities include prospecting and lead generation, outbound outreach, market research, lead qualification, sales outreach strategy, cross-functional collaboration, maintaining CRM, achieving targets, and continuous learning. The ideal candidate should have 38+ years of outbound sales experience, preferably in SaaS or technology sales, with a proven track record in cold calling, email outreach, and social selling. Freshworks offers a competitive salary, comprehensive benefits, career growth opportunities, and a collaborative team culture.

DevOps Architect

Company: Wix

Location: Other US Location

Posted Jan 20, 2025

Wix is seeking a DevOps Architect with extensive experience in system architecture and technical leadership. The role involves leading the technical direction of the production platform group, designing cutting-edge cross-functional systems, and collaborating with diverse stakeholders. The ideal candidate should have a minimum of 10 years of experience, extensive knowledge of large-scale distributed and fault-tolerant production system architectures, and proficiency in containerization and orchestration technologies. The role also requires excellent problem-solving skills, data-driven decision making, and strong communication and leadership abilities.

Azure Cloud Administrator II - R-20706

Company: Rackspace Technology

Location: Other US Location

Posted Jan 20, 2025

The job profile involves providing administration for cloud computing platforms, networks, and systems. The role requires delivering a great customer experience, serving as an escalation point for technical support, and resolving customer issues. The position also involves adhering to company security policies and procedures. Key responsibilities include resolving technical issues, troubleshooting, and collaborating with other administrators. The role requires a strong desire to learn and improve technical and people skills, excellent communication skills, and the ability to handle multiple tasks under pressure.

Commercial New Business Account Executive

Company: monday.com

Location: Other US Location

Posted Jan 20, 2025

monday.com is seeking an Account Executive with 2+ years of sales experience in a closing role at a SaaS company, preferably in the project management and work collaboration space. The role involves managing the full sales cycle, understanding the company's solution, and connecting it to customer ROI. The candidate should be familiar with generating pipeline, outbound strategy, and solution selling. Strong communication, negotiation, and time management skills are required. A BABS degree or equivalent relevant work experience is preferred.

Manager, Account Management

Company: Checkout.com

Location: Other US Location

Posted Jan 20, 2025

Checkout.com is seeking a strategic and driven Account Manager to nurture relationships with enterprise merchants. The ideal candidate will be an independent, hardworking individual with extensive experience in B2B account management, FinTech, or payments industry. They will craft merchant-specific account development plans, build high-touch relationships, and deliver expertise to merchants. The role involves understanding Checkout.com's products, services, and partner networks to meet merchant needs and collaborating with various teams to ensure an outstanding merchant experience.

Senior Analyst - Deals Desk (US shift)

Company: Freshworks

Location: Other US Location

Posted Jan 20, 2025

Freshworks, a global company headquartered in San Mateo, California, offers affordable, quick-to-implement software for customer and employee experience. Their suite includes Freshdesk, Freshsales, Freshmarketer, Freshservice, Freshchat, and Neo. The company is recognized by global press and has won awards for its products. The Go-to-Market team, the fastest-growing function, seeks a Senior Deals Desk Analyst to drive comprehensive deal reviews, support revenue objectives, and provide sales guidance. The role requires a Bachelor's degree, 4+ years of experience in deal desk finance, business analysis, sales ops, or order to cash, and excellent communication skills. Freshworks is committed to diversity and equal opportunity.

Administrative Assistant - Brazil

Company: Gogo Business Aviation

Location: Other US Location

Posted Jan 20, 2025

The Satcom Direct Comunicações LTDA Administrative Assistant role involves supporting general administrative operations, handling incoming calls, managing office supplies, drafting contracts, assisting in procurement processes, and providing logistical support for events. The ideal candidate should have a degree in Business Administration, 3+ years of administrative experience, and be able to lift up to 25 pounds. They must be located in or near São Paulo, Brazil, and eligible to legally work there. Required skills include initiative, organization, creativity, professionalism, dependability, cooperation, confidentiality, thoroughness, and enthusiasm. Strong time management and organizational skills are necessary, along with proficiency in Microsoft Office Suite. The role offers a competitive base pay, a target annual short-term incentive bonus plan, and eligibility for an incentive stock program. Gogo is committed to equal opportunity and considers all qualified candidates regardless of race, color, religion, age, sex, national origin, marital status, medical condition, or disability.

Senior Account Manager

Company: Xero

Location: Other US Location

Posted Jan 20, 2025

Xero is a user-friendly platform designed to aid small businesses and their accounting advisors in growth and success. The company's purpose is to improve the lives of small business owners, advisors, and communities worldwide. As a Senior Account Manager, you will manage and grow relationships with large and mid-tier accounting partners, driving their digital strategy and supporting client migration to the Xero platform. The role involves extensive field-based work, forming strong relationships, and delivering Xero partner events. The ideal candidate will have experience in account management, partner success, consultative sales, or a related field, with a proven sales track record, strong interpersonal skills, and a data-driven mindset. Xero offers generous benefits, including flexible working, career development, and a supportive work environment.

Field Support Engineer - Brazil

Company: Gogo Business Aviation

Location: Other US Location

Posted Jan 20, 2025

Satcom Direct Comunicações LTDA is seeking a Field Support Engineer to join their Technical Support team. The role involves providing technical support to customers and dealers, conducting training, and troubleshooting IP and telephony networks. The ideal candidate should have a degree in Technology, Network Management, Computer Science, or IoT, with 1+ years of technical support experience. Fluency in English and basic Spanish is required. The role involves travel to locations across South America and collaboration with the sales team. The company offers competitive benefits and an incentive stock program.

Enterprise Customer Success Manager - Munich

Company: monday.com

Location: Other US Location

Posted Jan 20, 2025

The Enterprise Customer Success Manager DACH role involves overseeing a portfolio of enterprise customers in the DACH region, ensuring their sustained success. Key responsibilities include developing strategic customer success plans, establishing trusted advisor relationships with C-suite leaders, leading executive business reviews, driving adoption strategies, and acting as the Voice of the Customer. The ideal candidate should have 3+ years of experience in a SaaS company, fluency in German and English, strong quantitative data analysis skills, and excellent communication and interpersonal skills.

Analyst II, Underwriting

Company: Checkout.com

Location: Other US Location

Posted Jan 20, 2025

Checkoutcom, a leading fintech company, is seeking a skilled Underwriting Analyst II to join their London team. The role involves assessing and underwriting enterprise customer applications, particularly complex and high-value merchants. The ideal candidate should have 4+ years of experience in merchant underwriting, credit analysis, or a similar role within the payments industry. They should be proficient in analyzing business models, assessing credit risk exposure, and understanding financial statements. Excellent communication skills and familiarity with CDD, KYC, and KYB regulations are required. The company values diversity, inclusivity, and equal opportunities, and offers a supportive team environment.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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