Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

DSP Systems Engineer

Company: BAE Systems, Inc.

Location: Other US Location

Posted Jan 20, 2025

BAE Systems is offering a Digital Signal Processing Systems Engineering position for a talented individual with strong Communications Theory and DSP skills. The DSP Engineer will lead and participate in the development of software used for detection, identification, and processing of complex communications signals. The role involves working on the full systems lifecycle and requires consistent in-person collaboration. BAE Systems supports employees with comprehensive benefits, including health insurance, 401k savings plan, and leave programs. The position requires US citizenship status and an active TSSCI clearance. Preferred skills include experience with MATLAB, GPU OPENCL or CUDA development, and Cloud Native Technologies.

Principal Product Manager

Company: Dynatrace

Location: Other US Location

Posted Jan 20, 2025

The text describes a Growth Product Manager role at Dynatrace, focusing on data acquisition, ingestion, cloud installation, and 3rd party integration. The role involves working with technical and go-to-market product managers to increase customer adoption and product consumption. The individual will develop and own KPIs aligned with business objectives, work on solution growth strategy, and collaborate with data analysts for informed decision-making. The ideal candidate should have several years of related work experience in the IT industry, preferably in SaaS, cloud computing, or observability. They should have validated conceptual and analytical skills, understand market requirements, and be able to navigate a complex environment.

Senior Legal Counsel

Company: CSC

Location: Other US Location

Posted Jan 20, 2025

CSC is seeking a Senior Legal Counsel for their Luxembourg office. The role involves negotiating, drafting, reviewing, and executing various agreements, including service agreements, asset management contracts, and real estate leases. The candidate will also be responsible for legal and regulatory monitoring of EU and LUX legislation, and providing legal assistance in global projects involving the Intertrust Group. The ideal candidate should have a Bachelor's degree in business or corporate law, 5+ years of post-qualification experience, strong knowledge of Luxembourg and EU law, and excellent communication and negotiation skills. CSC offers a diverse and growth-oriented environment, challenging work, and competitive benefits. The company has been voted a Top Workplace every year since 2006.

Design Engineer (Level 6)

Company: General Motors

Location: Other US Location

Posted Jan 20, 2025

The job position requires working 3 days on-site and 2 days remotely. Responsibilities include supporting other designers, developing and finalizing design criteria, applying manufacturability knowledge, participating in design reviews, documenting part specifications, collaborating with engineers, staying updated on product developments, and ensuring high-quality component releases. Required qualifications include a Bachelor's degree in Mechanical, Electrical, or Mechatronic Engineering, 1-3 years of relevant experience, advanced English proficiency, and NX design software experience. The company values diversity and inclusion, aiming to be the most inclusive in the world. They offer total rewards and benefits, and are committed to equal employment opportunities.

Senior MLOPs Engineer

Company: DailyPay

Location: Other US Location

Posted Jan 20, 2025

DailyPay Inc, a leading on-demand pay solution, is seeking a Senior MLOps Engineer to join their team in Belfast. The role involves maturing and scaling machine learning infrastructure, ensuring reliability, scalability, and performance of ML models in production. The ideal candidate should have a strong background in MLOps principles, cloud technologies (AWS), and a passion for building robust and efficient systems. They will collaborate with data scientists, engineers, and product teams to deliver high-quality ML solutions. The mission of the Data Science Team is critical for the continuous development and success of the product, understanding customer needs, and maintaining DailyPay's leading role in the early wage access industry.

Programmatic Media Strategist

Company: Definitive Healthcare

Location: Other US Location

Posted Jan 20, 2025

Definitive Healthcare is a SaaS company that transforms data analytics into healthcare commercial intelligence. They help clients identify market opportunities and people to shape the future of healthcare. Their platform enables commercial success in the healthcare market. The company values diversity and inclusion, as evidenced by their DefinitiveCares program and employee affinity groups. They have been recognized as a best place to work for five years in a row. The Programmatic Media Strategist role involves leading audience strategy, developing data-driven insights, and managing DSP vendor relationships. Ideal candidates have extensive programmatic advertising experience, preferably in healthcare, and a strong background in data-driven audience segmentation.

Analytics Engagement Associate

Company: Definitive Healthcare

Location: Other US Location

Posted Jan 20, 2025

Definitive Healthcare is a SaaS company that transforms data analytics into healthcare commercial intelligence. They help clients identify markets, opportunities, and people to shape the future of healthcare. Their platform enables companies to find new paths to commercial success. The company values diversity and inclusion, as evidenced by their DefinitiveCares program and employee affinity groups. They have been recognized as a best place to work for five years in a row. The Engagement Associate role involves understanding client needs, gathering requirements, collaborating with internal teams, providing thought leadership, managing escalations, tracking customer satisfaction, identifying upsell opportunities, resolving conflicts, qualifying data, and managing projects.

Training Specialist

Company: Granicus LLC

Location: Other US Location

Posted Jan 20, 2025

Granicus is seeking a Training Specialist to facilitate technical and soft skills training for Customer Experience teams. The role involves delivering engaging training sessions on software platforms like Salesforce and ServiceCloud, as well as essential behavioral and interpersonal skills. The ideal candidate should have 23 or more years of training facilitation experience, strong interpersonal skills, and proficiency in various training methods. The role offers a positive, inclusive learning environment and opportunities for continuous improvement. Granicus is committed to diversity and inclusion, and offers an attractive benefits package.

Director of Corporate Marketing

Company: iManage

Location: Other US Location

Posted Jan 20, 2025

iManage is offering a Director of Corporate Marketing position with a focus on leading a high-performing team to develop and execute a unified brand content and communications strategy. The role involves evolving the iManage brand narrative, connecting with new audiences through innovative channels, and driving measurable impact. The company values a flexible working policy that supports employee health and wellbeing, and offers a supportive, inclusive, and vibrant culture with flexible work hours, modern workspace, and opportunities for career development and learning.

Operational Engineer Sr- AWS ,DevOps

Company: CSG

Location: Other US Location

Posted Jan 20, 2025

CSG is seeking a full-time Senior Operational Engineer with a hybrid work style, eager to learn new skills, and capable of leading projects independently. The ideal candidate will excel in automation, CICD pipeline setup, and collaboration with team members. CSG values diversity and offers a range of benefits including work-from-home options, adoption program, wellbeing support, and education reimbursement. CSG has a strong commitment to social equality and digital inclusivity.

Principal Product Manager

Company: Dynatrace

Location: Other US Location

Posted Jan 20, 2025

The text describes a Growth Product Manager role at Dynatrace, focusing on data acquisition, ingestion, cloud installation, and 3rd party integration. The role involves working with technical and go-to-market product managers to increase customer adoption and product consumption. The individual will develop and own KPIs aligned with business objectives, drive cross-functional initiatives, and create a comprehensive licensing strategy. The ideal candidate should have several years of related work experience in the IT industry, preferably in SaaS, cloud computing, or observability. They should possess strong analytical skills, market understanding, and the ability to navigate complex environments.

Office Manager

Company: Stewart Title

Location: Other US Location

Posted Jan 20, 2025

Stewart is a company that invests in its employees' career development, offering a diverse and equitable work environment. The company is committed to helping employees grow and nurture their careers while growing the company. The job description provided is for a leadership role in field operations, requiring a Bachelor's degree and 8+ years of related work experience. The role involves supervising employees, aligning branch goals with business unit goals, and managing individual contributors or supervisors. Stewart is an equal employment opportunity employer, committed to providing an accessible application process for all job seekers, including those with disabilities.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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