Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Revenue Enablement Specialist - Knowledge Management (d/f/m)

Company: Personio

Location: Other US Location

Posted Jan 18, 2025

Personio, an intelligent HR platform, is seeking a Revenue Enablement Specialist to join their team in Dublin, Munich, Berlin, or Amsterdam. The role involves developing a knowledge management strategy, managing communications, vendor relationships, user enablement, collaboration, and impact evaluation. The ideal candidate should have 4+ years of enablement experience, excellent communication skills, be proactive, comfortable with sales performance data, and have coaching qualification. Personio offers a competitive reward package, flexible work environment, and a commitment to diversity and inclusion.

Data Engineer

Company: Terrascope

Location: Other US Location

Posted Jan 17, 2025

Terrascope is a leading decarbonisation software platform designed for the Land Nature and NetZero Economy sectors. The company offers solutions for carbon footprinting, SBTi FLAG, and GHG Protocol LSR reporting. Terrascope is globally headquartered in Singapore and operates in major markets across APAC, North America, and EMEA. They are seeking a Senior Data and Analytics Engineer to design and implement scalable data architectures for SaaS platforms in both single-tenant and multitenant environments. The ideal candidate should have extensive experience in building data platforms for SaaS apps, large-scale data processing workflows, and advanced analytics and processing techniques.

Software Engineer 3

Company: Wyetech, LLC

Location: Other US Location

Posted Jan 17, 2025

Wyetech is an award-winning company with a strong corporate culture, offering a unique employee experience. They are committed to hiring top talent and providing them with a world-class work environment. The Software Engineer role involves developing, maintaining, and enhancing complex software systems. The company requires U.S. citizenship and appropriate security clearance. The benefits package includes a generous retirement plan, PTO, and various voluntary benefit plans. The company also offers employee referral bonuses, mobility among contracts, and various team-building events.

Devoteam Cyber Trust | Pentesting/Ethical Hacking

Company: Devoteam

Location: Other US Location

Posted Jan 17, 2025

Devoteam Cyber Trust, a cybersecurity specialist arm of the Devoteam Group, is seeking a PenTesting/Ethical Hacking professional. The candidate will perform penetration testing, identify vulnerabilities, and contribute to risk reduction of information security for multiple clients. The role requires programming, networking, Linux/Windows foundation, HTTP protocol knowledge, OWASP TOP 10 understanding, cryptography concepts, ethics, integrity, teamwork, and problem-solving skills. The company offers professional development, commitment to employee growth, collaboration in a growing organization, and a strong culture of integrity and flexibility.

Assistant Manager, GFB Planning & Projects

Company: Grab Holdings

Location: Other US Location

Posted Jan 17, 2025

Grab, Southeast Asia's leading superapp, is seeking an Assistant Manager for Grab For Business. The role involves strategic planning, project management, and product strategy development across 8 Southeast Asian markets, with a focus on Vietnam. The ideal candidate should have at least 3 years of experience in strategy, business analysis, or a similar role, with professional working proficiency in Vietnamese and understanding of local business practices. The position offers opportunities for growth and development in a diverse and inclusive workplace, with comprehensive benefits including medical insurance, flexible work arrangements, and volunteering leave.

Software Engineer

Company: Akeneo

Location: Other US Location

Posted Jan 17, 2025

Akeneo, a global leader in Product Information Management (PIM), is seeking a Software Engineer with a strong bias towards action. The role involves contributing to one of the various Impact Teams, focusing on different areas of the product. The ideal candidate should have at least 3 years of hands-on software development experience, preferably in PHP, Go, Python, or Typescript, and React. The role requires technical excellence, impact and customer centricity, code quality, teamwork, and mentorship. Akeneo offers a competitive package, flexible working hours, and a supportive work environment. The company values diversity, inclusivity, and employee well-being, with benefits such as a top-notch onboarding program, health insurance, and a work from anywhere scheme.

Software Engineering Team Lead

Company: Mukuru

Location: Other US Location

Posted Jan 17, 2025

Mukuru is seeking a Software Engineering Team Lead to join their dynamic and innovative team. The ideal candidate should be a technical expert, team leader, and problem solver. They will lead a team of 2-5 software engineers, ensuring high-quality software delivery and continuous process enhancement. The role involves mentoring, technical guidance, and fostering a collaborative work environment. Key requirements include proven experience as a senior software engineer, strong proficiency in Net Core, PHP, Symfony, and microservices architecture, familiarity with Agile and Scrum methodologies, excellent leadership and communication skills, and a proactive attitude towards problem-solving.

Account Executive Talent Community

Company: Boardable

Location: Other US Location

Posted Jan 17, 2025

Boardable is seeking a talented Account Executive to drive sales and expand the company's client base. The role involves understanding clients' unique board challenges, providing tailored solutions, managing accounts, and securing new business opportunities. Key responsibilities include meeting sales quotas, managing the full sales cycle, driving customer interest and engagement, developing sales strategies, navigating complex transactions, demonstrating product value, prioritizing opportunities, drafting proposals, conducting competitive analysis, tracking sales metrics, collaborating with customer teams, and continuously improving sales performance. The ideal candidate should have a bachelor's degree, at least 2 years of B2B SaaS sales experience, excellent communication skills, a results-driven mindset, analytical skills, and the ability to travel frequently. Boardable empowers nonprofits with technology and thought leadership to drive positive change, guided by core values of living the mission, exhibiting customer passion, making decisions like an owner, crafting delightful experiences, and cultivating a supportive community.

Staff SW Engineer

Company: Visa Inc,

Location: Other US Location

Posted Jan 17, 2025

Visa is seeking versatile, curious, and energetic Software Engineers to join their Technology Organization. The role involves designing, coding, and building software products that reach a global customer base. Engineers will work on complex distributed systems, solving massive scale problems, and leveraging innovative technologies to build the next generation of payment services. The ideal candidate has a growth mindset, expertise in Java, and experience with REST APIs, JSON, and container-based technologies. They should also have strong Agile development skills and a background in the Billing/Invoice domain is a plus.

Account Manager - UKI

Company: Personio

Location: Other US Location

Posted Jan 18, 2025

Personio, an intelligent HR platform, is seeking an experienced Account Manager to join their Revenue & Success team in London. The role involves strategic account management, customer relationship building, and driving portfolio growth. The ideal candidate should have 3+ years of experience in Account Management, CSM, Sales, or Growth roles within the SaaS industry. They should be a strong communicator, passionate about delivering outstanding customer experiences, and comfortable working in a fast-paced environment. Personio offers a competitive reward package, flexible working hours, and a supportive company culture.

Senior Engineering Manager

Company: Akeneo

Location: Other US Location

Posted Jan 17, 2025

Akeneo, a global leader in Product Information Management (PIM), is seeking an exceptional Engineering Leader. The role involves contributing to an Impact Team, shaping technical direction, and driving innovation. The ideal candidate will have significant experience in engineering management, technical proficiency, autonomous leadership, and a data-driven mindset. Akeneo offers a competitive package, flexible working hours, and a supportive, inclusive culture.

Lead Software Engineer

Company: Q2

Location: Other US Location

Posted Jan 17, 2025

Q2 is a global provider of mobile banking platforms and technology solutions, serving over 22 million end users across 1300 financial institutions and fintech clients. The company is passionate about its mission to build strong, diverse communities by strengthening financial institutions. Q2 invests in its employees through ongoing learning opportunities, mentorship programs, and internal mobility. The company also fosters a fun work environment with events like an annual Dodgeball for Charity. The job posting requires 8 years of software development experience, proficiency in RESTful services and APIs, and experience with MS SQL, MySQL, and service-oriented architecture. Q2 offers a range of benefits including health and wellness programs, flexible time off, career development programs, and community volunteering opportunities. The company is committed to diversity and inclusion, supporting various organizations promoting diversity and success in leadership and technology.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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