Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

[MA] Medical Affairs Scientist, Senior Manager, Hemophilia/Gene Therapy

Company: Pfizer

Location: Other US Location

Posted Jan 18, 2025

The MAS role family involves medical scientific specialties such as BU Medical and field based Medical. The role requires demonstrating medical and scientific leadership, providing and exchanging medical scientific information, driving understanding of product attributes, contributing to medical strategies, and collaborating with stakeholders. The role also involves developing and executing medical plans, identifying unmet medical needs, and establishing scientific relationships. The ideal candidate should have a 4-year university degree and a master's degree in life science or pharmacy, with preferred qualifications including MD clinical experience, PhD in Life Science, and experience in hematology or gene therapy. Strong technical skills, leadership abilities, and communication skills are required. Fluency in English and Japanese is necessary.

Telecommunication Project Manager (HQ) – Hybrid

Company: CIMA+

Location: Other US Location

Posted Jan 18, 2025

CIMA+ is a company that values its employees, offering a collaborative environment, opportunities for growth, and flexible work arrangements. They are seeking a skilled and experienced professional to manage and develop their business relationship with HydroQuébec in the telecommunications field. The role involves participating in engineering stages, team development, client relations, and drafting service offers. The ideal candidate should have a Bachelor's degree in electrical engineering, over 10 years of experience in related fields, membership in the Ordre des ingénieurs du Québec, and fluency in French.

Backend Software Engineer - Java

Company: Zeta Global

Location: Other US Location

Posted Jan 18, 2025

Zeta Global, a leading data-driven marketing technology company, is seeking a Backend Software Engineer with a strong background in computer sciences and distributed systems design. The candidate should have at least 2 years of experience in developing scalable software platforms using Java or other JVM-based languages. The role involves understanding business requirements, designing and implementing core components for a marketing automation platform, ensuring high product quality, and fixing bugs. The company offers an innovative suite of tools and solutions, empowering marketers to unlock the full potential of their customer data and drive meaningful engagement across channels.

Customer Success Analyst

Company: BlackLine

Location: Other US Location

Posted Jan 18, 2025

BlackLine, a leading provider of cloud software since 2001, is seeking a Customer Success Analyst. The role involves collecting, analyzing, and presenting customer data to drive insights and support business decisions. The ideal candidate should have 2+ years of experience in data analysis, proficiency with SQL, Tableau, or Power BI, and excellent communication skills. BlackLine fosters a culture of innovation, growth, and diversity, offering professional development seminars and inclusive affinity groups.

SAP Technical Implementation Consultant

Company: BlackLine

Location: Other US Location

Posted Jan 18, 2025

BlackLine is a leading provider of cloud software that automates and controls the entire financial close process. The company is seeking a Technical Implementations Consultant to support BlackLine implementation projects, act as a technical resource for clients and the Professional Services team, and configure BlackLine web services and APIs for client ERP systems. The ideal candidate will have a Bachelor's degree, 5+ years of relevant work experience, and strong technical problem-solving and critical thinking skills. BlackLine offers a culture that is kind, open, and accepting, with opportunities for continued growth and learning.

(IND) STAFF, SOFTWARE ENGINEER

Company: Walmart Global Tech

Location: Other US Location

Posted Jan 18, 2025

The role involves driving the execution of business plans and projects, supervising associates, promoting company policies, and designing, building, testing, and deploying cutting-edge solutions at scale. The ideal candidate should have 10-14 years of experience in design and development of highly scalable applications, strong computer science fundamentals, and experience with cloud architecture, microservices, and container technologies. They should also have hands-on experience with event-based system processing, SQL, NoSQL, and database technologies, and be well-versed with testing frameworks and CICD automation tools.

Global Technical Support Manager

Company: Zinier

Location: Other US Location

Posted Jan 18, 2025

Zinier is a global company headquartered in Silicon Valley, with a mission to empower 2.7 billion deskless workers worldwide. They are seeking a Global Technical Support Head to lead and manage a global support team, ensuring efficient resolution of customer issues. The role involves leadership, operational management, customer experience, performance metrics, and collaboration with other departments. Requirements include a bachelor's degree, 15+ years of experience in support, strong troubleshooting skills, excellent communication, and analytical abilities.

Principal Software Engineer - Spark, Big Data

Company: Veeva

Location: Other US Location

Posted Jan 18, 2025

Veeva Systems, a mission-driven organization, is seeking a senior Engineer for its Big Data Analytics Tools group in Israel. The role involves designing and implementing big data platforms and pipelines using Apache Spark on AWS infrastructures. The company is committed to customer success, employee success, and speed, and has surpassed $2B in revenue. Veeva is an equal opportunity employer, fostering a culture of inclusion and diversity.

Senior Manager, Real Account Management Team EMEA

Company: Rapid7

Location: Other US Location

Posted Jan 18, 2025

Rapid7 EMEA is seeking a strategic leader for a new EMEA leadership position, managing a team of Renewal Account Managers (RAMs). The role involves maintaining and growing the existing customer base, achieving CRR and NRR goals, and collaborating with various teams to drive growth and retention. The ideal candidate should have a solid understanding of SaaS renewal models, experience managing distributed sales teams, and strong leadership skills. The role offers the opportunity to work with a diverse team and contribute to the success of the EMEA business.

Real Specialist (Mexico City)

Company: Qualtrics

Location: Other US Location

Posted Jan 18, 2025

Qualtrics is seeking a Renewals Specialist to help manage customer renewals, negotiate terms, and improve renewal rates. The role involves working closely with Sales and Customer Success teams, prioritizing high-value activities, and developing commercial skills. The company values cross-functional collaboration, a bias for action, and continuous process improvement. Benefits include competitive salary, wellness activities, meal allowances, and experience bonuses. Qualtrics promotes a supportive team environment and offers a hybrid work model.

Senior Brand Marketing Manager [CA]

Company: HoYoverse

Location: Other US Location

Posted Jan 18, 2025

HoYoverse, a global company known for games like Genshin Impact and Honkai Impact 3rd, is seeking a dedicated individual to grow its player base in North America. The role involves strategic planning, increasing brand awareness, managing media campaigns, and collaborating with the Shanghai team. The ideal candidate should have strong organizational skills, proficiency in social analytics tools, and a gaming background. HoYoverse offers competitive benefits including flexible working hours and remote work options.

Senior Site Reliability Engineer

Company: Veeva

Location: Other US Location

Posted Jan 18, 2025

Veeva Systems, a mission-driven organization, is seeking a Site Reliability Engineer in Israel. The role involves designing, creating, and maintaining a multicloud deployment and monitoring framework. The ideal candidate should have 5+ years of technical engineering experience, strong knowledge of shell scripting, and experience with public cloud environments, Docker, Kubernetes, and Infrastructure as Code tools. Veeva is committed to fostering a culture of inclusion and diversity.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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