Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Channel Sales Executive - Japan- 9801

Company: Coupa Software

Location: Other US Location

Posted Jan 16, 2025

Coupa is a leading total spend management platform for businesses, offering AI-driven solutions for predicting, prescribing, and automating smarter, more profitable business decisions. The company values innovation, collaboration, and global impact. As a Channel Sales Executive, you'll significantly contribute to the organization by developing an Indirect Sales model, managing partner resellers, and generating new pipeline. The role requires proven software sales experience, strong negotiation skills, and a deep understanding of spend management. Coupa celebrates diversity and is an equal opportunity employer.

Sales Manager

Company: Lusha

Location: Other US Location

Posted Jan 16, 2025

Lusha, a B2B sales intelligence platform, is seeking a Sales Manager for its new London office. The role involves managing and growing the Account Executive team in the UK, identifying and closing new business opportunities, and acting as a brand advocate for Lusha in the UK. The ideal candidate should have 4+ years of SaaS sales experience in European markets, 2+ years of people management experience, and a track record of consistent overachievement in sales roles. Lusha, established in 2016, has transitioned from a bootstrap company to a unicorn with a value estimation of $15 billion, reflecting its commitment to innovation and excellence.

IT Specialist

Company: D-Wave Systems

Location: Other US Location

Posted Jan 17, 2025

DWave Systems Inc. is seeking an experienced IT Support Specialist for a full-time, onsite position in Burnaby, BC, Canada. The role involves providing exceptional customer service, hands-on technical support, and system management. The ideal candidate should have a relevant technical diploma or degree, strong troubleshooting skills, and proficiency in Windows, MacOS, and Linux. They should also have experience in network services, MS Active Directory, and virtualization technologies. The company values innovation, straight talk, and accountability, and is committed to delivering results.

Lead Identity Engineer - PAM CyberArk

Company: Simeio

Location: Other US Location

Posted Jan 17, 2025

Simeio, a global identity and access management service provider, is seeking a Lead Engineer for their PAM team. The role involves leading high-quality projects, influencing stakeholders, and working on large implementations or application onboarding projects. The ideal candidate should have 8+ years of experience in CyberArk Suite, Secrets Management, Cloud Security Fundamentals, and hands-on experience with Conjur solution, policy configuration, and DevOps Container services. Simeio, founded in 2007 and backed by ZMC, is recognized as a top IAM provider and serves numerous Fortune 1000 companies across various industries.

Global Digital Marketing Manager (B2B Enterprise SaaS - 1 year contract)

Company: Terrascope

Location: Other US Location

Posted Jan 16, 2025

Terrascope is a leading decarbonisation software platform designed for the Land Nature and NetZero Economy sectors. The company offers solutions for product and corporate carbon footprinting, SBTi FLAG, and GHG Protocol LSR reporting. Terrascope is globally headquartered in Singapore and operates in major markets across APAC, North America, and EMEA. The company is a partner of the Monetary Authority of Singapore's ESG Impact Hub, a CDP Gold Accredited software provider, and a signatory of The Climate Pledge to achieve Net Zero by 2040. As the Global Digital Marketing Manager, the ideal candidate will be a hands-on marketer with experience in B2B Enterprise SaaS demand generation, passionate about building and scaling an inbound marketing engine. Key responsibilities include inbound marketing, content production, website and SEO, and others. The role requires a blend of strategy, analytical skills, creative flair, and a willingness to understand the domain of sustainability, climate regulation, decarbonisation, and carbon data.

SQL Database Administrator - PH

Company: 3GC Group

Location: Other US Location

Posted Jan 16, 2025

The SQL DBA role involves overseeing databases and servers for optimal performance, security, and maintenance. Responsibilities include configuring databases, managing resources, monitoring databases, ensuring data protection, patching servers, and communicating maintenance activities. The role requires strong communication skills, SQL query development, performance tuning, hardware bottleneck identification, SSIS package management, willingness to learn new technologies, security management, database design, script creation, and familiarity with cloud DB services. Essential skills include strong relational data management knowledge, SQL Server 2012 and 2019 expertise, SQL Server job maintenance, SSIS package troubleshooting, SQL Server security understanding, and SSRS knowledge. A minimum 4-year degree in a systems-related field or equivalent experience is required, along with Microsoft SQL Server certification. The role is remote, working from the Philippines in the US Pacific time zone.

Intermediate Software Engineer (java/react)

Company: PointClickCare

Location: Other US Location

Posted Jan 17, 2025

PointClickCare is a leading North American healthcare technology platform, recognized by Forbes and Waterstone Human Capital. The company offers a vibrant culture and opportunities for career growth. The Care Coordination team is expanding to improve resident outcomes. The role involves software development, collaboration with internal teams, and working on cutting-edge technology. Key strengths include experience with Java, automated testing frameworks, relational databases, RESTful API endpoints, and UI development. Benefits include retirement plan matching, flexible paid time off, and continuous development support.

Software Developer

Company: Redhorse

Location: Other US Location

Posted Jan 17, 2025

Redhorse Corporation is currently hiring a skilled Software Developer for its Cyber Analytics team. The role involves developing, maintaining, and enhancing data processing and analysis applications, providing end-user support, and testing software builds. The position offers a unique opportunity to combine software development skills with cybersecurity expertise, contributing to the protection of vital national assets. The ideal candidate should have a Bachelor's degree in Computer Science or a related field, 1+ years of experience in software development, and knowledge in at least one of the following languages: C, C++, Java, Python, Perl, or Bash Scripting.

Chief of Staff (Operations)

Company: Immutable

Location: Other US Location

Posted Jan 17, 2025

Immutable is a rapidly growing global technology company specializing in blockchain gaming, founded in 2018. The company has raised over AUD $300M and is valued at AUD $35 billion. Immutable's offerings include the Immutable Platform for building games on Ethereum and Immutable Games, a leader in web3 game development and publishing. The company is seeking a Chief of Staff Operations to manage leadership operations, strategic planning, and cross-functional projects. The role offers an opportunity to work closely with the executive team, shape company decisions, and make a significant impact in a high-growth environment. Immutable provides competitive salaries, flexible working models, professional development opportunities, and comprehensive benefits, including paid parental leave and wellbeing support.

Network Administrator

Company: Cyber Advisors

Location: Other US Location

Posted Jan 17, 2025

Cyber Advisors Inc, a growing IT managed services provider based in Maple Grove, MN, is seeking an experienced Network Administrator. This full-time, hybrid role involves handling tier 2 and 3 support tasks, managing internal ticket boards, coordinating patching, maintaining backups, monitoring system performance, managing user accounts, participating in incident response, implementing security measures, collaborating with other admins, and staying updated with emerging technologies. The ideal candidate should have administrative skills in Windows, OS X, and Linux, understand information security principles, be proficient in technical writing, and have experience with network infrastructure, hypervisors, cloud platforms, Windows Server, Active Directory, email systems, and backup systems.

IT Support Engineer II

Company: Emburse

Location: Other US Location

Posted Jan 17, 2025

The job description outlines a role in IT engineering that involves providing technical support, troubleshooting hardware and software issues, managing access and accounts, maintaining inventory, and working with various teams across Europe. The ideal candidate should have a Bachelor's degree in Computer Science, at least 3 years of technical support experience, excellent communication skills, strong problem-solving abilities, and up-to-date technical knowledge. They should also be able to explain complex technical information in simple terms, work well under pressure, and have empathy and patience in user interactions.

Head of Customer Success

Company: Notabene

Location: Other US Location

Posted Jan 17, 2025

Notabene, a remote-first regulation technology company, is seeking a Head of Customer Success to lead and scale its Customer Success, Account Management, and Support functions. The role involves defining the global strategy for Customer Success, driving measurable outcomes, and building scalable processes. The ideal candidate should have 7+ years of Customer Success or Account Management experience in SaaS, with 3+ years in leadership roles, and direct experience in cryptocurrency, blockchain, regtech, or fintech. Notabene offers flexible remote work, a WFH stipend, a MacBook Pro, unlimited PTO, and country-specific benefits.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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