Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Head of Sales and Business Development - UK

Company: eSentio Technologies

Location: Other US Location

Posted Jan 16, 2025

eSentio is seeking a Sales and Business Development Professional to join their team. The role involves developing and executing a comprehensive sales plan, prospecting for new clients, and managing the sales cycle. The ideal candidate should have 5+ years of experience selling technical professional services to large law firms and legal departments, an understanding of the business drivers of legal technology, and experience in due diligence and deal structuring. The company offers a competitive compensation plan, health insurance, and a supportive team environment. The position is remote-friendly and can be located in or near any major city in the UK.

Education Operations Manager

Company: OBRIO (Genesis)

Location: Other US Location

Posted Jan 16, 2025

Nebula, a leading spiritual lifestyle app with over 60 million users worldwide, is seeking an Education Operations Manager. The role involves conducting an audit of current training processes, creating a comprehensive training system, and ensuring continuous professional development for experts. The company offers flexible work arrangements, extensive benefits, and a supportive corporate culture. The ideal candidate should have 3+ years of experience in Education Operations or similar roles, operational skills, and proficiency in English.

Business Development Representative - German speaking

Company: WalkMe

Location: Other US Location

Posted Jan 16, 2025

WalkMe, a pioneer in the Digital Adoption Platform (DAP), is seeking a Business Development Representative (BDR) to expand its client base. The role involves generating new business, maintaining engagement with leads, and evangelizing WalkMe's Digital Adoption model. The ideal candidate should have a can-do attitude, excellent communication skills, and experience in tech sales. WalkMe offers a career path, formal training, and a solid base salary with commission. The company was recently recognized as the 6th fastest-growing software company by Deloitte, providing opportunities for employee growth.

Principal Engineer

Company: Nagarro

Location: Other US Location

Posted Jan 16, 2025

The company is a global Digital Product Engineering firm with over 19,000 experts across 35 countries. They are looking for an experienced Integration Technical Consultant with a strong background in Retail & CPG and Enterprise Architecture. The ideal candidate should have a solid understanding of integration concepts and technologies, hands-on experience with iPaaS tools, ESBs, API Gateways, and MFT solutions. Key responsibilities include service delivery management, platform management, stakeholder management, incident and problem management, change management, performance monitoring and reporting, documentation, continuous improvement, and communication.

Senior Data Scientist

Company: Remofirst

Location: Other US Location

Posted Jan 16, 2025

Remofirst is a rapidly growing startup that offers a comprehensive people management platform, enabling employers to hire talent globally. They are seeking a Senior Data Scientist to drive insights, optimize business performance, and lead data science projects. The company values a startup environment, diversity, and inclusion, offering competitive compensation and remote work benefits.

Salesforce Marketing Cloud Development Lead

Company: AccelOne

Location: Other US Location

Posted Jan 16, 2025

AccelOne is hiring a Salesforce Marketing Cloud Developer Lead for a high-impact international project. The role involves designing, developing, and executing marketing automation solutions on the Salesforce Marketing Cloud platform. The ideal candidate should have 3+ years of experience with Salesforce Marketing Cloud, expertise in AMPScript and JavaScript, and strong knowledge of data modeling and SQL. The company offers remote work, professional growth opportunities, well-being benefits, and an inclusive environment.

Project Manager

Company: VentureDive

Location: Other US Location

Posted Jan 16, 2025

VentureDive, a rapidly growing technology company founded by MIT and Stanford alumni, is seeking a Project Manager with strong technical and leadership skills. The ideal candidate will lead diverse technology projects, manage teams, ensure technical feasibility, and maintain quality assurance. They will also handle stakeholder management, client engagement, risk and budget management, and performance tracking. The role requires a bachelor's or master's degree in computer science or related field, proven project management experience, and proficiency in project management tools. Familiarity with cloud platforms and data-related technologies is beneficial. VentureDive offers competitive salaries and a fast-paced, rewarding work environment.

Platform Team Lead

Company: Fresha

Location: Other US Location

Posted Jan 16, 2025

Fresha is a global marketplace platform for beauty and wellness services, trusted by millions of consumers and businesses. The company, headquartered in London with 12 global offices, allows consumers to discover, book, and pay for appointments with local businesses. Beauty and wellness professionals use Fresha's all-in-one platform to manage their operations, including appointment bookings, customer records, marketing automation, loyalty programs, and team management. Fresha is seeking a Platform Team Lead to join their global business, responsible for team performance, code health, product delivery, security, mentoring, and management. The ideal candidate should have a strong technical background, leadership skills, and a passion for driving technical solutions.

IT Support Engineer

Company: Platform9

Location: Other US Location

Posted Jan 16, 2025

Platform9 is a leading provider of private cloud solutions, offering an open, comprehensive platform for deploying, operating, and scaling private clouds. The company, founded by VMware cloud pioneers, has over 20,000 nodes in production at major enterprises. They are seeking an experienced IT System Administrator for their Pune office, responsible for managing IT infrastructure and supporting users. The role requires a positive attitude, strong automation skills, and experience with Linux administration, Google Suite, and industry-standard security practices.

Lead Program Manager

Company: Ontic

Location: Other US Location

Posted Jan 16, 2025

Ontic is seeking a seasoned Program Manager with a strong background in enterprise product environments and startup dynamics. The ideal candidate will have an MBA from a Tier I or Tier II institution, demonstrated expertise in sprint planning, dependency prioritization, and outcome-based project execution. They should be proficient in project management tools like Jira and Asana, and have a strong understanding of Agile methodologies. The role involves overseeing OKR execution, managing dependencies, maintaining project visibility, presenting outcomes, and ensuring sprint efficiency metrics are tracked and presented.

Legal Research Specialist

Company: Nexo

Location: Other US Location

Posted Jan 16, 2025

Nexo is a leading digital assets wealth platform that empowers clients to grow, manage, and preserve their crypto holdings. The company aims to lead the next generation of wealth creation by focusing on customer success and delivering tailored solutions. Nexo offers a comprehensive platform with high-yield savings, cryptobacked loans, trading tools, and liquidity solutions. The company is seeking a candidate with a Masters degree in law, strong academic record, and relevant professional experience in compliance, credit, payment institution, and banking licensing. The ideal candidate should have proficiency in English, excellent communication skills, and the ability to assess and mitigate regulatory risks. Nexo offers a competitive remuneration package, annual performance-based bonuses, and a dynamic work environment with career development opportunities.

Senior Product Designer

Company: Mytos

Location: Other US Location

Posted Jan 16, 2025

Mytos, a biotech company backed by Y Combinator, is seeking a founding Design Team member to redefine the future of biotech labs. The role involves leading the design process from research to pixel-perfect UI, solving complex problems with customer-centric design, and defining design systems. The ideal candidate has high autonomy, broad design skills, curiosity, and proficiency in Figma. Benefits include a competitive salary, daily lunch, a collaborative team environment, and an office in the Imperial College Innovation hub.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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