Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Portfolio Manager – Enterprise PMO

Company: Alberta Blue Cross

Location: Other US Location

Posted Jan 03, 2025

Alberta Blue Cross® is seeking a Portfolio Manager to oversee enterprise projects and programs, ensuring alignment with corporate priorities and best practices. The role involves leading a team, managing project pipelines, building relationships with business and technology leaders, and ensuring projects deliver strategic advantages. The ideal candidate will have a degree in a related field, a project management designation, and at least five years of experience in portfolio or delivery management. They should possess strong analytical skills, problem-solving abilities, and excellent interpersonal skills.

Senior Manager, Software Engineering

Company: Tebra

Location: Other US Location

Posted Jan 03, 2025

Tebra, formed by the merger of Kareo and PatientPop, is seeking a Senior Manager of Software Engineering. The role involves leading and coaching engineering managers, aligning business goals with technical execution, and driving strategic outcomes. The ideal candidate will have 4+ years of engineering management experience, proficiency in Java, React, and modern web technologies, and a deep understanding of cloud services and database management. Tebra values customer-centricity, simplicity, entrepreneurship, teamwork, and success celebration.

Data Solutions Coordinator

Company: Redica Systems

Location: Other US Location

Posted Jan 03, 2025

Redica Systems, a SaaS startup in the life science sector, is seeking a Data Solutions Coordinator for their Regulatory Intelligence team. The role involves monitoring and analyzing the global regulatory landscape, participating in global monitoring and data acquisition activities, and collaborating with cross-functional teams to identify emerging trends. The ideal candidate should have 24 years of experience in the pharmaceutical or medical device industries with a focus on regulatory affairs or quality assurance, and a Masters degree in Regulatory Affairs or Quality Assurance is preferred. The company offers competitive salaries, comprehensive benefits, and a dynamic work environment.

Data Engineer

Company: Xebia

Location: Other US Location

Posted Jan 03, 2025

Xebia is a global leader in digital transformation, offering end-to-end IT solutions and expertise in technology consulting, software engineering, AI, digital products, platforms, data, cloud, intelligent automation, agile transformation, and industry digitization. The company has a strong presence across 16 countries and provides high-quality digital consulting and state-of-the-art software development. Xebia is seeking a Data Engineer with 8 years of experience in software development and data structures/algorithms, focusing on backend and data engineering. The ideal candidate should have 5 years of hands-on experience in Python, JVM, and Shell Scripting, with production experience. They must also have 3 years of experience in building cloud-native data-intensive applications, preferably with Amazon Web Services and GCP. Experience in Data Warehouse design and development, Databricks, dbt, and Airflow is required. Familiarity with containerization and orchestration technologies, Spark applications, IaC tools, observability systems, CICD processes, unit testing, and test automation frameworks is also necessary. The candidate should be proactive, service-oriented, and have strong written and verbal English communication skills.

Platinum Account Manager

Company: eCapital Corp.

Location: Other US Location

Posted Jan 02, 2025

Capital Freight Factoring is a rapidly growing freight factoring company in North America, known for its innovative approach and commitment to delivering top-notch products and services. They are currently seeking an Account Manager for their Platinum Customer Service team in Orillia, offering a competitive salary, bonuses, and comprehensive benefits. The role involves managing client finances, providing excellent customer service, and coordinating with internal teams. The ideal candidate should have strong problem-solving skills, attention to detail, and proficiency in Microsoft Office. Post-secondary education in Accounting, Business, or a related field is required.

Senior Data Engineer II

Company: Redica Systems

Location: Other US Location

Posted Jan 03, 2025

Redica Systems, a SaaS startup serving over 200 life science companies, is seeking an experienced Senior Data Engineer II. The ideal candidate will have a strong background in data engineering, with expertise in Python, SQL, and noSQL databases. They will be responsible for maintaining the technical architecture, leading data acquisition, and ensuring system delivery to production. The role offers competitive compensation and a dynamic work environment.

Quality Assurance Tester – Information Technology

Company: Alberta Blue Cross

Location: Other US Location

Posted Jan 03, 2025

Alberta Blue Cross® is seeking a full-time Quality Assurance Tester for a one-year temporary position. The role involves working closely with Business Analysts and technical teams to ensure user requirements are tested and defects are identified and resolved. The ideal candidate will have a related technical degree or diploma, 5+ years of experience in developing test cases and scenarios, and proficiency in Microsoft Office, Microsoft Project, Visio, and ALM UFT CFactory. The company values diversity, encourages work-life balance, and offers a competitive salary and benefits package.

Sales Support Administrator - fluent in Spanish

Company: Wolf Oil Corporation

Location: Other US Location

Posted Jan 03, 2025

Wolf Oil Corporation, a Belgium-based independent lubricants company, is seeking a Sales Support Administrator. The role involves coordinating the full order-to-cash process, managing relationships with customers and distributors in Latin America, Southern Europe, and Asia-Pacific, and offering administrative support to commercial managers. The ideal candidate should have a higher degree, preferably with 25 years of experience in a similar administrative, logistics, and sales support function. Fluency in English and Spanish is required, with knowledge of other languages being an asset. The company offers a varied and challenging role within a dynamic, international team, flexible working hours, and a competitive remuneration package. Wolf Oil Corporation produces high-quality lubricants for various applications and engages in premium partnerships.

Sr. Principal Architect, Adobe

Company: Adswerve, Inc.

Location: Other US Location

Posted Jan 03, 2025

Adswerve, an award-winning data, media, and tech consultancy, is seeking an experienced Sr Principal Architect Adobe. The ideal candidate will have 10+ years of professional digital analytics experience, with a focus on Adobe Experience Platform, Customer Journey Analytics, and Adobe Launch Tags. The role involves leading client relationships, architecting scalable solutions, and mentoring team members. Adswerve offers competitive compensation, benefits, and a team-oriented culture.

Account Executive

Company: TLC Solutions

Location: Other US Location

Posted Jan 02, 2025

TLC Solutions, a managed IT services and communications provider, is seeking an Account Executive to grow their business in the Kelowna area. The role involves generating leads, building relationships, and delivering presentations to prospects. The ideal candidate is entrepreneurial, self-starting, and has 35 years of experience selling technology solutions to C-suite executives. The company offers competitive compensation, RRSP matching, social events, flexible work arrangements, strong benefits, career growth potential, professional development support, and community involvement opportunities.

Project Manager/Customer Service Representative

Company: ABC Imaging

Location: Other US Location

Posted Jan 02, 2025

ABC Imaging, a global Printing and Media company, is seeking a Project Manager/Customer Service Representative with experience in the ADA Signs and Signage industry. The role involves managing projects from start to finish, ensuring quality and timely delivery. The candidate should have knowledge of Adobe Creative Suite and Microsoft Excel, with a good eye for color and quality. Responsibilities include creating production schedules, managing packing and shipping logistics, and conducting R&D for new projects.

Software Engineer Full Stack

Company: MadKudu

Location: Other US Location

Posted Jan 03, 2025

MadKudu, a San Francisco-based tech startup, is seeking a Full Stack Software Engineer to join their expanding team. They offer a global work environment, a brilliant team, and a tech stack including Node.js, Python, and AWS. The role involves working on new features or improving existing ones. The company, backed by top VCs, helps B2B marketing and sales teams make data-driven decisions. The interview process includes interviews with a recruiter, hiring manager, and co-founders, followed by a values interview and reference check.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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