Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Group Product Manager

Company: Dr. Reddy’s Laboratories

Location: Other US Location

Posted Dec 31, 2024

Dr Reddy's Laboratories Ltd is a leading multinational pharmaceutical company with a focus on affordable and innovative medicines. They have a strong global presence with 24,000+ employees and have been in operation since 1984. The company is committed to diversity, equity, and inclusion, and is an equal opportunity employer. They are looking for a Group Product Manager to identify new product opportunities, develop business cases, and implement positioning strategies within designated budgets and organizational guidelines.

Onboarding Specialist

Company: Rightworks

Location: Other US Location

Posted Dec 31, 2024

Rightworks offers an intelligent cloud solution for accounting firms and professionals, backed by award-winning support. They provide fully managed IT and applications for secure, reliable on-demand access to technology. The company offers a curated software ecosystem, community support, and educational resources. They have a growing team with a winning culture based on innovation, teamwork, and mutual respect. The Onboarding Specialist role involves guiding clients through the technical onboarding process, conducting discovery calls, and providing guidance during onboarding. The role requires previous customer-facing experience, excellent communication skills, strong organizational skills, and a customer-focused mindset.

Software Engineer, Observability

Company: Wolt

Location: Other US Location

Posted Dec 31, 2024

Wolt is a technology company that makes it easy to discover and get the best restaurants, grocery stores, and other local shops delivered to your home or office. They are building a commerce platform to connect customers with merchants and courier partners in real-time across 23 countries and 250+ cities. The company has a high-rated app due to its customer-first mindset. Wolt has joined forces with DoorDash, expanding their presence to 27 countries with a name brand product, technology, and team. The company values diversity, equity, and inclusion, aiming to offer equal opportunity for everyone to work with them. They are looking for experienced candidates to expand their team across the Observability subtrack.

Sr Mgr - Cybersecurity Operations (IAM Engineering - Sr. Mgr - Chapter Lead II)

Company: McDonald’s Global Technology

Location: Other US Location

Posted Dec 31, 2024

The job description for a Senior Manager, Chapter Lead Identity and Access at McDonald's highlights the opportunity to play a critical role in transforming the global identity and access platform. The role involves guiding the team in achieving functional expertise and delivering high-quality services for the identity and access platform. The candidate should have 7+ years of experience in C#, Java, or similar software development, with knowledge of Agile software development process. The role also requires strong communication skills, ability to motivate team members, and navigate complex matrix organization structures.

Software Engineer, Observability

Company: Wolt

Location: Other US Location

Posted Dec 31, 2024

Wolt is a technology company that makes it easy to discover and get the best restaurants, grocery stores, and other local shops delivered to your home or office. They are not just a delivery app, but a technology company building a commerce platform to connect customers with merchants and courier partners in real-time across 23 countries and 250+ cities. The company has a customer-first mindset and has received positive reviews on app stores. Wolt has also joined forces with DoorDash, expanding their presence to 27 countries with a name brand product, technology, and team.

Business Development Representative (Spanish speaker)

Company: Odaseva

Location: Other US Location

Posted Dec 31, 2024

Odaseva is a Salesforce enterprise data security platform that helps protect and secure critical Salesforce data against evolving threats, maintain operational integrity, and comply with data regulations. They offer an integrated suite of security products with Zero Trust architecture and real-time processing, providing businesses with tools for recovery readiness, precise data restoration, and data integrity and availability. The BDR team at Odaseva is looking for a candidate to generate sales pipeline by delivering qualified discovery meetings for the Account Executive team.

Head Legal & Compliance Croatia & Slovenia ComOps

Company: Novartis

Location: Other US Location

Posted Dec 31, 2024

The Head of Legal and Compliance for Croatia and Slovenia is responsible for driving legal and compliance excellence at the country level. This role involves leading and supervising legal and compliance work, aligning with the strategy of the local business and functional priorities. The Head will serve as a single point of contact for all legal and compliance tasks, provide advice, and manage matters and litigation. They will also contribute to strategy and business discussions, support investigations, and build a skilled legal and compliance function.

Solutions Architect - Paris

Company: Pigment

Location: Other US Location

Posted Dec 31, 2024

Pigment is a fast-growing SaaS company that provides an efficient Enterprise Performance Management (EPM) platform, helping companies achieve their financial goals. With over 450 employees and $393M in investment, they serve major clients like Unilever, Deliveroo, and Brex. The company offers a competitive package, healthcare benefits, and remote-friendly policies. They value diversity, innovation, and equal opportunity.

Machine Operator - 1st Shift

Company: California Closets BC

Location: Other US Location

Posted Dec 31, 2024

California Closets is a company that specializes in premium space management, offering custom-designed organizational solutions and exceptional service. They believe that home should be a source of creativity, comfort, and connection. The Machine Operator position at this company involves operating equipment, producing parts, maintaining records, and ensuring quality. The company offers competitive wages, benefits, and a safe work environment.

Senior Legal Counsel - Taylor & Francis

Company: Informa

Location: Other US Location

Posted Dec 31, 2024

Informa is a leading academic publishing business intelligence knowledge and events company. They are looking for a Senior Legal Counsel to join their Taylor and Francis legal team, which supports the Advanced Learning business. The role involves building effective working relationships with senior leadership, managing and resolving legal disputes, and advising on intellectual property and copyright issues. The successful candidate will be able to work from home and will be offered an excellent work-life balance with a flexible working culture.

Enterprise Account Executive - Paris

Company: Pigment

Location: Other US Location

Posted Dec 31, 2024

Pigment is a fast-growing SaaS company that provides an Enterprise Performance Management (EPM) platform to help companies achieve their financial goals. With over 450 employees and $393M in investment, Pigment serves major clients like Unilever, Deliveroo, Gong, and Brex. The role of an Account Executive involves leading the sales cycle, creating business plans, building relationships with executives, and providing after-sales support.

Subject Matter Expert - Technical Support

Company: Rightworks

Location: Other US Location

Posted Dec 31, 2024

Rightworks offers an intelligent cloud solution for accounting firms and professionals, backed by US-based support. They provide managed IT and applications, ensuring secure and reliable on-demand access to technology. The company offers a curated software ecosystem, supported by a community of thought leaders. They have a growing team with a winning culture based on innovation, teamwork, and mutual respect. The SME role involves providing positive feedback, assisting with technical support, and educating agents on processes and policies.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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